Beschreibung
Task:- Design a new Service based on customer request and in close collaboration with operate teams
- The new service needs to be designed, documented and calculated as generic new service, independent from the used vendor
- write SOW, configuration standards, operating manuals
- topics like Release management, Capacity management or Change management have to be considered
Requirements (Must have):
- 3-5 years of relevant experience with administration of McAfee and Trend Micro solutions
- Experience in the design of services in general
- Basic knowledge Active Directory
- Microsoft Windows Server
- ITIL V3
- good understanding of “Services”
- Fluency spoken and written English is a must, German language skills are a plus
Nice to have:
- ITIL Certification
Beginn: 14.03.2016
Dauer: 08.04.2016
Branche: IT/Beratung