Beschreibung
Tangent International are urgently looking for a IPTV Maintenance Engineer to work a 3 month rolling contract in Darmstadt.
Duties and Responsibilities
- Serve as technical expert for IPTV system. Secure the functionality and Non-function technical quality of deliveries in customer projects.
- Software loading, configuration, integration, verification, and troubleshooting of existing solutions on a customer site or in a lab environment using the clients products, 3rd party, or customized packages.
- Provide ongoing customer support throughout implementation.
- Attend and participate in customer meetings for specific solutions and different areas.
- Lead the investigation and isolation of unique and challenging problems, collaborating with product development teams and other support groups to devise a plan for resolution that meets the customer's needs.
- 3rd level technical support for IPTV operation technical problems
Candidate Skills and Requirements
Requirements:
- Knowledge of video streaming, IPTV or content Delivery technologies and DRM
- LAN and Internet networking experience
- Deep knowledge about transport protocols and Uni-/Multicast
- Being versed in at least one of the operating systems (Linux, UNIX, Windows 7) and mainstream database (Oracle, Informix, Sybase, SQL Server)
- Proven ability to diagnose and localize issues using logical analysis techniques
- Ability to understand the commercial environment whilst focusing on technical issues
- Operate successfully in an intense business environment and work across cultural and organizational boundaries
- Capability to remain calm and courteous with demanding/difficult customers and/or situations and to perform job functions to standards under pressure of tense/confrontational situations
- Ability to provide concise and clear, written and verbal reports
- Business fluent in German and English is mandatory
- Strong experience within the telecommunications industry is a must have