Support, 1st/2nd Level, ITIL, Linux, Ticketing, German Speaking

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Beschreibung

Support, 1st/2nd Level, ITIL, Linux, ticketing - German Speaking.

Munich

Contract

EUR35 - EUR48 per hour

1st/2nd level support.

12 months +

-Recording and categorization of professional and technical requests in the ticket system - analysis and troubleshooting under 1st level support

-Customer communication and documentation via Ticket System - Installation/Creation of allocation criteria - check/adjustment of errors - checking log files - Log-delivery requirements

-Good Knowledge in application and support of software and cross-team communication

-EXPERIENCE in dealing with ticketing systems

-ITIL experience in dealing with log analysis (Unix/Linux)

-Very good German and English, spoken and written Please send profiles to (see below)

(see below)

Start
March 2016
Dauer
12 months +
(Verlängerung möglich)
Von
Darwin Recruitment
Eingestellt
05.02.2016
Projekt-ID:
1065003
Vertragsart
Freiberuflich
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