Beschreibung
Currently we are searching for one candidate who is able to cover the following position:Basic parameters:
Start Date: asap
End Date: 31 Dec 2016
Work Days per Week: 5
Fluid English and German required
Project description:
A Specialist for Cloud Network Problem- and Root Cause Analysis is required who drives and coordinates the elimination of major incidents and problems in a global customer XaaS network environment
Tasks:
Leading of a problem management and RCA expert team
Analyze major incidents and problems in DC XaaS network environment
Drive incident and problem finding in given SLA frame
Perform and coordinate Root Cause analysis, deliver results towards management
Drive implementation of findings
Coordination of a network expert team to analyze major incidents and problems
Communication towards various vendors and stakeholders
Connect network issues with Server, Hypervisor and Storage issues
Perform management calls to discuss progress
Reporting of progress and Root Causes to various contributors including management
Derive recommendations for network design and processes
Documentation of results
Must-Have-Skills:
Comprehensive DC multivendor network operation knowledge including (Routing/Switching, Loadbalancing, FW, Internet Access/VPN, WAN, service interworking) in an XaaS environment
Strong network Incident and Problem management competence
Ability to coordinate Incident & Problem finding across network expert team and beyond (Project Management skills)
Experience and ability to deal in a complex environment
Experience to communicate towards management
Ability to abstract problems
Soft-Skills:
High degree of communication skills and arguing skills
Important for your application:
In addition to your project history which emphasizes the required skills, we need a written self-assessment (min. ½ page A4 and max. 1 page as Word document). The purpose of this self-assessment
is to convince the reader that you are the perfect candidate for the applied position.
The intensive cooperation with our customer showed that the self-assessments were of great importance in the candidate selection.
Additionally we need your salary expectations / hourly rate and information for your availability.
Please note: In order to apply for this position we need all your documents in English language.
Your GECO contact person is looking forward to your feedback:
Kerstin Hamester
Telephone:
Additional job offers can be found here:
https://www.geco-group.com/it-specialists/jobs
Start: asap
Dauer: 31.12.2016
Art: Festanstellung