Beschreibung
Civil Work Manager
Manning Global's Client is the world's largest telecommunication vendor, serving one third of the world's population in 170 countries. Dedicated to innovation and continuously pushing the boundaries of ICT, they are developing networks, solutions and devices to connect systems, businesses, cities, societies and people around the globe. We are currently recruiting for Civil Work Managers to join their business in Germany.
Position Title: Civil Work Manager
Position Type: Contract
Start Date: 1st November 2015
Location: Germany
Responsibilities:
- Verify work orders from customers regarding warranty claims
- Work with different databases from our client's customer on site infrastructure to verify whether the equipment is in warranty or not
- Coordinate orders for warranty repair with the subcontractor of our customer
- Manage subcontractors for repair tasks (A-, B-, and C- Trouble) of the customer mobile network and manage subcontractor or resources for other projects, eg site or system, acceptance, integration, retrofits, etc.
- Analyze problems in the customer database and prepare repair orders for subcontractors to fix troubles according to the SLA
- Ensure that subcontractor provides confirmation of the order and plan dates according to defined response times
- Monitor performance of the subcontractor regarding documentation of plan dates, execution of tasks on time and provide documentation on time
- Perform regular meetings with the subcontractors on weekly basis to agree on work plans for the upcoming weeks, review past performance and discuss open issues
- Monitor the execution of planned tasks of the subcontractor on a daily bases, if required.
- Review capability of subcontractor regarding resource and skills and enforce improvement plans, if necessary. Coordinate the supply of additional material that is not in the scope of the subcontractor.
- Regular reportings to client and customer management
Requirements:
- Minimum of 5 years experience as a Civil Works coordinator for mobile network sites in Germany
- Excellent knowledge about mobile site infrastructure of operators in Germany
- Good knowledge about warranty regulations for site infrastructure in Germany
- Very good skills in Excel, database handling and reporting
- Excellent German and good English language skills
Please submit your CV.
If you know of anyone within your network who may also be interested in this position, we highly appreciate you forwarding this position to them.
Please note:
1. That we do all we can to respond to your application but if we have not contacted you within 2 business days following your application, it is likely we are not able to consider your application for this position.
2. We cannot consider your application for this position if you are currently working for our client. Your application can only be considered if you have written confirmation you are leaving your current position.