Beschreibung
We are currently recruiting for our client, a Global Telecommunications Organisation for a CRM Business Analyst to join their project in North Rhine-Westphalia, Germany.
Position Title: CRM Business Analyst - North Rhine-Westphalia/Germany
Position Type: Contract
Start Date: October 2015
Duration: Initially until end of 2015
Location: North Rhine-Westphalia, Germany
Contact: Luka Hlebar
Target is to Develop & implement an impressive CRM demo as this is the key Front End application in BSS transformations.
Responsibilities:
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Current state analysis - Map the existing CRM Demo Capabilities and environment.
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Define detailed demo requirements and do gap analysis.
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Work with BUSS team to enhance demo capabilities according to gap analysis.
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Configure CRM demo environment with RWCE selected use cases.
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Execute Telco CRM demos to selected customers.
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Providing KT and support to the rest of the EP team SAs and PCs.
Qualifications/Professional experiences Required:
The key skill for this role is deep expertise in CRM business requirements of European telecommunication service providers:
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5-7 years Previous work experience for Telco operators in Europe as business analyst in the CRM domain.
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Expertise in Telco CRM business processes.
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Knowledge of existing CRM products in the market - participated in solution.
Please submit your CV.
Quoting reference: JSLHCBA/6271
Or call Luka