CRM Business Analyst - North Rhine-Westphalia/Germany

Nordrhein-Westfalen  ‐ Vor Ort
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Beschreibung

We are currently recruiting for our client, a Global Telecommunications Organisation for a CRM Business Analyst to join their project in North Rhine-Westphalia, Germany.

Position Title: CRM Business Analyst - North Rhine-Westphalia/Germany

Position Type: Contract

Start Date: October 2015

Duration: Initially until end of 2015

Location: North Rhine-Westphalia, Germany

Contact: Luka Hlebar

Target is to Develop & implement an impressive CRM demo as this is the key Front End application in BSS transformations.

Responsibilities:

  • Current state analysis - Map the existing CRM Demo Capabilities and environment.

  • Define detailed demo requirements and do gap analysis.

  • Work with BUSS team to enhance demo capabilities according to gap analysis.

  • Configure CRM demo environment with RWCE selected use cases.

  • Execute Telco CRM demos to selected customers.

  • Providing KT and support to the rest of the EP team SAs and PCs.

Qualifications/Professional experiences Required:

The key skill for this role is deep expertise in CRM business requirements of European telecommunication service providers:

  • 5-7 years Previous work experience for Telco operators in Europe as business analyst in the CRM domain.

  • Expertise in Telco CRM business processes.

  • Knowledge of existing CRM products in the market - participated in solution.

Please submit your CV.

Quoting reference: JSLHCBA/6271

Or call Luka

Start
ab sofort
Von
Manning Global Ltd
Eingestellt
18.10.2015
Projekt-ID:
1002666
Vertragsart
Freiberuflich
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