Process and Change Manager

Beschreibung

Process and Change Manager

Manning Global’s Client is the world's largest telecommunication vendor, serving one third of the world's population in 170 countries. Dedicated to innovation and continuously pushing the boundaries of ICT, they are developing networks, solutions and devices to connect systems, businesses, cities, societies and people around the globe. We are currently recruiting for a Process and Change Manager to join their business in Germany.

Position Title: Process and Change Manager
Position Type: contract
Start Date: May 2018
Duration: 3months rolling
Location: Dusseldorf, Germany
Contact: Minghui Han |

Responsibilities:
- Preparation concept / expert opinion electrical hazard potential for electrical installation
- Coordinate all tasks and activities at all process levels
- Attend and organize all process changes, lead implementation of new changes.
- Lead the process managers of each process for optimization, quality management and effectively of all processes
- Observe and solve process conflicts
- Organize all cross alignments between the processes
- Process documentation and documentation of all changes
- Create new process flows and Work level agreements (WLA) together with the process managers
- Management of time and duration for the processes
- Define process targets and reaction to the market change
- Contact with process subcontractors if needed
- Define key figures for success, SLA times
- Organize Training with all process attendees together with process managers
- Attend customer process meetings, workshops and status meetings
- Attend the change board with customer
- Participation at the quality management structure
- Management lead for the Enterprise business with VDF within Saentis

Qualifications:
- Strong management, leading and team skills
- Strong presentation and analytical skills
- Customer management skills, preferably to have a past experience with VDF Germany
- Fluent German and English language

For more details contact: sales(at)manningglobal com
Quoting reference: DE_MGMH_CHANM-8899
Or call Minghui Han on: