Beschreibung
Digital Business Line - Manager
Location: Frankfurt/Munich
Experience level:
6-8 years +
Industry/Domain spread:
Prefer:
Digital banks, payment/card processors, Startups focused on Payment instruments like Cross border, open API integrations, payment service provider/integrator, white label Wallet/payment service development companies
Technical:
- Project management methodology and PMO tools (both experience and methodology, must hands on)
- Awareness of agile PM framework (very important nice to have) and ability to develop the project plans aligned with the different Agile teams
- Knowledge on business intelligence, Datamodelling with Excel
- Business case definition
- Deep understanding of payment network, card processing, card and consumer account life cycle
- Basic knowledge of Tokenization & digitization concepts
Professional Experience:
- Work cross department inter/intra company - consolidate project plans, milestones, align priorities across the involved teams and have a consolidate view of the plan
- End to end project delivery ie Requirements gathering & documentation, prepare and follow-up project plans, solution designing & change request management with vendor, explain technical & functional concepts to customer & vendor to define the appropriate solution, support customer in launch
- Post launch roadmap management ie gather the future requirements, prioritization and scheduling, rollout of features on regular basis
- Worked with customer support departments for B2C products, able to define and monitor the KPI & SLA's for customer support
- Monitor the project with regards to Scope creep, cost & budget and SLA's.
- Explain the product concepts in pre-sales discussions with customers
Language:
- English Business Fluent
- German Business Fluent
- Polish Nice to have
Drive & personality:
- Lead cross department teams on a singular mission to achieve a Goal
- Able to work independently with regards to delivery, decisions and management of escalations with Customer/Vendor BUT also communicate/raise the issues with management at right time to not loose time/focus
- Ability to onboard the stakeholders, articulate the proposition and get the buy in for a project
- Highly communicative and has the emotional intelligence to work with the like/unlike minded individuals
- Great story teller (presentation skills) during the customer/internal meetings answering the what's in it for me question
- Motivate the client and internal departments in the short and long term planning.
- Lead and own the Roadmap for the projects assigned ensuring there is constant evolution of the product in line with the market & business developments
- Dynamic, confident, communicative and driven