Beschreibung
Senior Administrator/Project Coordinator is required by our Financial Services client near Frankfurt and Mannheim to support several Project Managers and Business Analysts delivering a TCF (Treating Customers Fairly) non-IT business change programme. This project is aimed at providing better customer service, increasing customer retention, rectifying discrepancies and rebating customers who may have been charged incorrectly.
Ideally Senior Administrators/Project Coordinators applying will already have some German language skills due to the requirement of translating English/German documentation.
Senior Administrator/Project Coordinators will already be customer facing with proven skills in persistently chasing/pushing people for documents/information, tracking documents through successful signoff processes, maintaining a tidy document library and providing QA on all outgoing correspondence.
Senior Administrators/Project Coordinators MUST be strong and confident communicators with the ability to influence and make decisions quickly in a Matrix-managed environment, ideally with experience gained in continental Europe.
This programme offers great scope for career development and enhancement with some good contractual longevity for the right person.