Beschreibung
Sehr geehrte Damen und Herren,für unseren Kunden suchen wir einen
Process Manager (m/w)
Standort: Nürnberg
Projektstart: Aug. 2017
Projektdauer: 6 MM ++
Auslastung: Vollzeit / vor Ort / 1 Tag remote
Projektsprache: Deutsch / Englisch
Aufgaben/Anforderungen
• Define the processes and SOPS for the client´s IT operations
• Create a roadmap and time schedule to define
• Document and implement these process and standard operating procedures
• Support the client´s process manager in setting up the process house
• Processes are based on ITIL
• Some processes are already defined and need review
• ITIL knowledge
• Proven experience in process documentation and process implementation
• Good English working practice in spoken and written English
• 1 day per week remote work, more days possible on case by case basis
• Good analytical skills
• All documents need to be developed in English language
• Good moderation skills to deal with people and develop processes with stakeholders from different departments
Sie bringen die geforderten Kenntnisse mit? Dann freuen wir uns auf Ihre Bewerbung!
Referenznummer: 133080