Beschreibung
Start date:End date:
Volume in hours: 504 hours
Necessary language: English, German beneficial
Place of work: Dusseldorf, occasional travel might be required to various customer
Job description:
We are searching for an interim Configuration Manager who makes sure that the information of all customer
applications, such as documentation, software and service assets, including information relating to those
assets, their interfaces and infrastructure hosting those applications are properly recorded and managed
in the Configuration Management Database in close alignment with the so-called Lines of Business (LoB) areas.
This particular Configuration Manager is accountable as the overall process lead for the configuration
management process across whole customer for identification, classification and specification of all
configuration items (CIs) and the interfaces to other processes and data. He/She will make sure that the
responsible areas within the various Lines of Businesses (LoBs) will store CI information in the CMDB, and
in collaboration with CI Owner to make sure that all information related to CI including service
relationships, versions, changes in CIs is correct and up-to-date.
Skills:
Excellent configuration manager with proven track record in an enterprise IT environment, solid knowledge of Service Management / ITIL / SIAM preferred
Soft skills:
Strong communication, negotiation and solid planning and coordination skills, pro-active, picking up loose ends