Service Acceptance Analyst (f/m)

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Beschreibung

top itservices AG is a renowned and successful personnel service company for the IT and engineering sectors. We provide expert support for our clients by supplying skilled specialists for their projects. When it comes to implementing complex IT and engineering solutions, we have been one of the top project providers and employers in these sectors for over 35 years. More than 700 employees and around 90,000 experienced specialists from our network of experts ensure the success of our projects. Your success is our goal.

Tätigkeitbeschreibung
• Complete and coordinate open handover tasks to SMO (Service Management Organisation)
• Build and manage the SMO handover plans for EIM project (Enterprise Information Management)
• Manage the completion of the Service Acceptance document
• Ensure appropriate technical design, operational support, and lifecycle support documents are created and signed off by SMO Heads
• Prepare status reports as required by PMO and management functions
• Facilitate collection and signoff of non-functional requirements
• Manage all EIM environments (document which code versions are installed)
• Support existing EIM infrastructure related activities such as new environment request, refresh, base line requests via ServiceNow

Erforderliche Kenntnisse
• Project Management experience - Project plans, stakeholder updates, project budgets, working with project resources
• Excellent communication skills (listening, writing, and presenting) at all levels, from staff members to senior management level
• Excellent analytical and problem solving skills
• Experience in ITIL, Incident, Change, Problem, Access Management
• International competence (including intercultural awareness)
• Very good German and English skills

Bewerben
Are you interested in that offering - please send us your application for the Job-ID to If you have any further questions please don´t hesitate to contact us by telephone under . Your contact person is Frau Klaudia Polanski.

Referenznummer:

Kontaktperson: Klaudia Polanski


top itservices AG

Tel:
Fax:
Mail:
Web: http://www.top-itservices.com/
Start
6 / 2017
Dauer
12 Monate
Von
top itservices AG
Eingestellt
03.05.2017
Ansprechpartner:
Susann Stechling
Projekt-ID:
1335777
Vertragsart
Festanstellung
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