Beschreibung
We are currently looking for a technical IT Project Manager (m/f/d) for our energy clientStart: 01.06.22
End: 30.09.22
Volume: fulltime
Location: remote
Language: German and English (working with working council)
Background:In 2022 our client continues its journey on extending the utilization of the ServiceNow platform. This entails the implementation of small projects, enhancements and problem solving in ServiceNow. Focal point for the foreseen period are the completion of Azure DevOps to Change Management process integration project, completing Deletion Concept Implementation and to be prioritized requests from the common backlog, handing over remaining activities from the current project manager which leaves early June 2022.
Tasks (performed independently):
- Manage all stakeholders by coordinating the project timeline and the dependencies between the different service management processes (Incident Management, Problem Management, Configuration Management, Request Fulfillment Management, Change Management) and functional modules (Enterprise Architecture Management and Software Asset Management).
- Track and assess the success of project tasks (timing of the resources) by analyzing the information that will be provided from parallel activities and influence each other (these parallel activities can be either items taken care of by the consultant him/herself, but also items which are managed by other people within the organization - operations, smaller changes and release upgrade tasks). Organize detailed tasks and align progress with other ongoing change workstreams and dependencies via their stakeholders (process owners, vendors).
- Create documents/presentations for project steering committee meetings to analyze and derive different solution options based on expertise. Create documentation with the results and with recommendations in case of unplanned deviations from the plan.
- Organize the go/no-go decision meetings, project steering committees (PSCs) and subsequent action items agreed in the PSCs - minuting outcomes, coordinate sign-offs, coordinate testing and create and deliver cut-over plans. Communicating to all stakeholders so that tasks are well understood and followed up. This will take place on a weekly basis for the overall project progress with all process and module owners, test resources and 3rd parties.
- Prepare a status overview covering next steps, risks and issues. In case of issues, inform the hiring manager. During test phases Meetings are bi-daily
- Track, analyze and assess the project and cut-over progress, risks and issues via Project Office Tool (POT) and Excel based runbook. In case of observed deviation mitigation, identify actions and follow ups. If the mitigation within the project is not possible (i.e. the project timeline slips), client will act accordingly. Derive solution options, suggest recommendations and present it
- Assess project progress and run monthly status reporting Document the results
Skills
- Stakeholder Management
- Process review and improvement
- Technical IT knowledge
- German and English language skills
- Experience managing various smaller projects in parallel
- Nice to have: Data protection experience
- Service Now
Michael Bailey International is acting as an Employment Business in relation to this vacancy.