Beschreibung
We are currently looking for an experienced Salesforce Business Analyst for a new freelance role for 11 months + possible extension for our customer who are based in Germany. If you are successful in getting this position your contract will be with Modis Germany, it would be great to know if you are interested in this role if so please send over your most updated CV?
Start: ASAP
Duration: 11 months = Ext
Location: Berlin/Remote
Key responsibilities:
- Work closely with relevant stakeholders to gather, understand and define business requirements
- Understand the structure, policies and operations of an organization to recommend solutions that enable the organization to achieve its goals
- Develop user stories and to-be process flows to support the design and development of our Salesforce solution
- Partner with the Product Manager to translate product roadmap features into well-defined product requirements/user stories
- Work collaboratively with team members to design a solution that will meet business requirements and create user stories
- Collaborate with developers and QA to test and verify that solutions will meet business requirements
- Plan and drive key meetings with stakeholders and experts including requirement sessions, system demos and user acceptance testing
- Participate in prioritization meetings with the SCRUM master and Product Owner
- Manage risks and issues, escalating to senior stakeholders for resolution
- Coach and facilitate champion users across various teams to enhance their success
- Provides ongoing production support, including responding to user issues, collaborating with the technical team to analyze and resolve reported system issues, and communicating the resolution of issues to the departments
- Document use cases, business/system/functional requirements
Qualifications:
- fluent in English
- Excellent stakeholder management skills
- Strong organisational skills
- Team player
- Experience of working in an agile environment
- Experience with Salesforce CRM
Please send me your CV for immediate consideration.
Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.