Beschreibung
For a global project, we are looking for an experienced CRM specialist who can accompany a CRM assessment, analyses, evaluations and possible selection and tendering. Ideally, he/she will have CRM and process expertise.Skills:
- experience and guidance on how to best run the CRM Assessment
- Experience with and knowledge of all major CRM vendors on the market
Recommendation:
- Recommended best-fit vendor, taking into account 2025 roadmap
- High-level X-functional Impact Assessment
- Estimated Cost and Implementation Timelines of shortlisted POC vendors
- Recommended Delivery Approach (structure, waves, scope, etc.)
- Recommended Next Steps
Language: English (fluent)