Beschreibung
For our client in Greater Berlin we are looking for a Junior Salesforce Business Analyst (m/f).The BA (m/f) has functional knowledge about the business application of the system being developed. The BA (m/f) works with the Lead BA to ensure that functional requirements are accurately captured and conveyed to the Agile team through well written user stories.
Key responsibilities:
• Work closely with relevant stakeholders to gather, understand and define business requirements
• Understand the structure, policies and operations of an organization to recommend solutions that enable the organization to achieve its goals
• Develop user stories and to-be process flows to support the design and development of our Salesforce solution
• Partner with the Product Owner to translate product roadmap features into well-defined product requirements/user stories
• Work collaboratively with team members to design a solution that will meet business requirements and create user stories
• Collaborate with developers and QA to test and verify that solutions will meet business requirements
• Plan and drive key meetings with stakeholders and experts including requirement sessions, system demos and user acceptance testing
• Participate in prioritization meetings with the SCRUM master and Product Owner
• Manage risks and issues, escalating to senior stakeholders for resolution
• Coach and facilitate champion users across various teams to enhance their success
• Provides ongoing production support, including responding to user issues, collaborating with the technical team to analyze and resolve reported system issues, and communicating the resolution of issues to the departments
• Document use cases, business/system/functional requirements
Essential Competencies & Qualifications:
• Excellent interpersonal skills, verbal and written communication in English
• Excellent stakeholder management skills
• Strong organisational skills
• Team player
• Experience of working in an agile environment
• Highly adept to change
• Willingness to learn
• Experience with Salesforce CRM
Start: 01.07.2020
Duration: till the end of the year
Location: Greater Berlin
If you are available please send me your current English profile.
Thanks in advance.
Modis Deutschland
Herr Dominik Motzny
Theodor-Heuss-Allee 108
60486 Frankfurt