Beschreibung
For our customer in North Rhine-Westphalia we are looking for a Technical Writer for Documentation and Training Videos (m/f/d).
Your Tasks:
- Create system documentation for service operations and archive in the enterprise architecture
management
- Create knowledge base articles and stories for helpdesk
- Create the Run Book, the day-to-day advise on how to operate the designated application
- User Manual to advise end user (typically technical skilled people) in how to use the new solution
- Training videos to support end users in how to use the new application
- All deliverables need to be created as Word/PDF and Web pages using our internal communications
portal
- All written deliverables need to be created in English language, all videos in German and English
Your Qualifications:
- Expertise and a proven track record in the creation of high quality documentation of IT applications and corresponding video training material
- Experience with video production software such as “Camtasia Studio” or similar
- German and English business fluent
- Dutch and/or Swedish would be advantageous