Technical Manager

Nordrhein-Westfalen, München, Hamburg, Hamburg, Düsseldorf, Bayern  ‐ Vor Ort
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Beschreibung

Job Overview:
OSS Technical Manager will be responsible for management of overall OSS activities for major telecom company in Europe. He/ She will work closely with OSS Architect and other team members to ensure timely and efficient delivery. He/ She will be part of all client meetings and will take care of all SLA and KPI measures agreed with customer. Technical manager will also provide regular status to TechMahindra higher management. He/ She will be responsible for optimization and other improvement initiatives.

Responsibilities and Duties
• Lead the team working on OSS Application
• Interacts with key customer contacts and decision makers to consult on customer objectives
• Establish credibility and demonstrate technical leadership to the customer.
• Create project plans and ensure that they are followed
• Identify project risks and create plans to mitigate them
• Understand the SLA and KPI measures agreed with customer and make sure all the targets are met
• As required, provide timely communication to TechMahindra higher management
• Monitor the availability, performance and throughput of supported IT applications.
• Manage quality assurance programs.

Essential Skills:
• 10- 20 years of IT experience in OSS domain
• Resource, competency and conflict management
• Good understanding of the Telco product portfolio and OSS principles, processes, technology and application engineering.
• Sound knowledge of Telecom networking and telecommunication technologies.
• Good knowledge of Business models, Operating models and Business strategies
• Good program mgmt. and presentation skills - costing , budgeting , P&L , Risk models, Project roadmap, WBS and other details.
• Client and delivery management
• Strategic planning
• Quality Management

German Speaker
Start
ab sofort
Von
Adroit People Ltd
Eingestellt
02.01.2020
Ansprechpartner:
Roshini Agarwal
Projekt-ID:
1867752
Vertragsart
Festanstellung
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