Beschreibung
We are looking for an “Middle Office Administration specialist (m/f/d)” for our client from the energy sector.Start: asap
Duration: 3 months +
Workload: 100 % onsite
Location: Düsseldorf
Project description: Revise of Operational Excellence for all Middle Office applications at our clients Sales and Trading department.
Your tasks:
• Consulting in Application Management for Middle Office – Sales & Trading
• Packaging Client Software for Middle Office applications for Windows 10
• Production, delivery and update of IT documentation for the in-scope managed application/services - used tools to create the documentation are Microsoft World / PDF – the initial documentation already in place + discussions with the Project team for any discrepancy or major differences to be updated. In many cases the consultant might not update the documentation but only follow up on the experts who can document these updates
• Create best practice documentation - used tools to create the documentation are Microsoft World / PDF – based on his activities the consultant must document the best practice he used to overcome / solve any issues he faces
• Communicate and coordinate task with relevant stakeholders (users, partner resolver groups, internal process stakeholder)
• Analyze application management life cycle and identify any area of improvement for our clients Processes practiced within the Application management life cycle for applications in scope (i.e. Incident Management, Change management, Problem Management) but no steering regarding the implementation of improvements
• Consult the Application Managers in Incidents, requests and identifying resolution path and take the needed actions to achieve the solution for the Business users supported by Sales and Trading
• Communicate and coordinate task with relevant stakeholders (users, partner resolver groups, internal process stakeholder) - Mainly Operational tasks coordination - for example coordinate the downtime for a specific business service and communicate the agreed time and coordinate the activities related to the DC Exit project – for example coordinating the decommissioning of old servers and time plans for it
Your profile:
• 1-2 years’ experience with trading applications
• Business English is a must have, German language is beneficial
• Very good MS Office skills
If you are interested, please do not hesitate to send me your current CV to:
Do you have questions? You are welcome to contact me by calling:
Sandy Bachem
– 49