Application Manager

Düsseldorf  ‐ Vor Ort
Dieses Projekt ist archiviert und leider nicht (mehr) aktiv.
Sie finden vakante Projekte hier in unserer Projektbörse.

Beschreibung

We are currently looking for an Application Manager for our energy client
Start: 15.04.2019
End: 31.12.2019
Location: Düsseldorf
Onsite: 32hrs / week
Remote: 8 hrs / week

Background:
Prepare the Go-Live of a new PaaS Service for trading.

Task:
- Deliver the full service enabling process following the service transition
approach within the ITIL Framework
- Aftercare operations after Go-live (reported bugs are discussed with
the developers and should be fixed or solved)
- Setup the support model and hand over to the support team later on
(how is the process defined, how to comminute incidents)
- Engage with the different stakeholders and vendors involved
- Finalize the split of applications in terms of the company split between
Partner and client
- The current application management process in which the process is
optimized together with the application management and the external
service provider should be adopted
- In addition, a process to establish coordination of further developments
and to establish with the external service provider. Parallel developments
and tickets should be handled within the support model
- Coordination of Incidents: analyze of dependencies and consult with regard to
most suitable solutions to be applied
- Coordinate application of enhancements based on aforementioned analysis
in close collaboration with the different business stakeholders.
- Steer application of incident solving and tracks status of enhancement progress accordingly
- Coordinate enhancements together with business in Delivery Dates and Estimations
- Check technical changes and releases done by an external supplier
- Definition of incident management processes along with respective implementation of process
- Application Management in WSS (name of application)

Skills:
- Strong working experience in application management
- First experience as project Manager
- Strong stakeholder Management experience
- ITIL knowledge
- Experience with aftercare operations after Go-live
- Able to setup support model
- Experience with ticket systems

We are looking forward to hear from you under MBA*123285

Michael Bailey International is acting as an Employment Business in relation to this vacancy.
Start
04/2019
Dauer
9 Months
Von
Michael Bailey Associates
Eingestellt
11.04.2019
Projekt-ID:
1756225
Vertragsart
Freiberuflich
Um sich auf dieses Projekt zu bewerben müssen Sie sich einloggen.
Registrieren