FEL261008P5A1: Process Manager (Brussels, remote 60%, 8 months)
joyIT Recruiting GmbH
Ansprechpartner: joyIT Recruiting GmbH
Brüssel, Belgien
EnergiewirtschaftAgile MethodologieContinuous DeliveryDisciplined Agile DeliveryGlobal Delivery ModelOperational ExcellenceScaled Agile FrameworkWorkflowsSolution DeliveryService Delivery Management
Beschreibung
Service description:
The requested profile should add strong analytical, communication of process & standard documentation capabitilites and implementation capabilities to the existing leadership capacity. The specialist is not expected to replace current leadership or act as an additional general Agile coach. The purpose is to provide dedicated expertise and execution capacity in design, governance, measurement and institutionalization of the scaled agile framework.
Organizational context
The Delivery Enablement Chapter improves the organizational system in which delivery takes place. It brings together Agile, UX, QA and Standards & Methods to create a coherent end-to-end delivery approach. Standards & Methods is responsible for connecting these disciplines into a governable delivery model, defining minimum expectations, clarifying where contextual variation is permitted, managing the lifecycle of standards, and making adoption and outcomes visible. The intended boundary is that Delivery Enablement owns and evolves the delivery system, while teams and value streams remain responsible for delivery within that system.
The Standards & Methods service scope includes:
- Product Operating Model governance and evolution, common delivery standards and ways of working
- Scaled Agile and cross-team delivery mechanisms, performance and metric frameworks
- Chapter-as-a-Service methods, SLA and OLA governance
Current priorities include establishing a scalable operating model, formalizing delivery concepts as documented and trainable standards, implementing measurable SLA governance, supporting workforce and sourcing decisions, and standardizing external service-request and tender mechanisms.
Purpose of the assignment
Provide the Standards & Methods subchapter with a complementary profile that can:
- Translate strategic intent and knowledge into a coherent delivery framework.
- Turn concepts and workshop outcomes into concrete deliverables. Structure standards so that they are usable, testable, maintainable and proportionate.
- Build measurable feedback loops between standards, adoption and delivery outcomes.
- Coordinate the dependencies between the Product Operating Model, Agile at Scale and delivery metrics.
Requirements:
We are specifically looking for a pragmatic, hands-on delivery governance and operational excellence specialist who can design, document, implement, measure and continuously improve the delivery system.
Experience The proposed consultant should demonstrate:
- 3+ years of practical experience in a Delivery Enablement, Transformation Office or similar function focused on implementing and operationalizing ways of working. Demonstrated ability to structure, maintain and continuously improve standards, methods, procedures and governance repositories.
- Proven experience translating strategic initiatives and concepts into practical processes, standards, methods, templates, workflows and operational assets. Hands-on experience implementing and improving delivery governance, operating models, enterprise ways of working.
- Experience working in Agile and scaled delivery environments in roles such as Agile Lead, RTE, Delivery Lead....
- Strong professional English. Knowledge Dutch/French
Execution Capabilities The successful consultant should be able to:
- Transform ambiguity into actionable deliverables and clear next steps.
- Produce high-quality operational documentation including standards, procedures, playbooks, templates, policies, process flows, decision frameworks and governance materials.
- Drive topics to closure by following up actions, dependencies and decisions with stakeholders. Identify gaps, overlaps, inconsistencies and improvement opportunities across existing ways of working.
- Balance standardization and governance requirements with operational pragmatism and adoption realities.
Behavioural Capabilities The successful consultant should be able to:
- Combine strategic understanding with strong operational execution.
- Challenge constructively while remaining pragmatic and solution oriented.
- Communicate complex governance and delivery topics in a simple and accessible manner. Focus on value, usability and adoption rather than theoretical framework compliance. Produce concise, actionable and usable outputs.
Additonal Information:
- Start and Duration:
01.10.2026 – 30.06.2027 8 Months, extension possible
- Volume:
Approx. 100% (5 days/w)
- Work Location:
Remote, Monnoyer, Belgium
Next Steps:
Please activate the option "Send Mail" when submitting your application. After submission, you will automatically receive an application link for the next steps in the recruitment process.
The further application process for projects is handled via our website www.joyit.de.
We look forward to receiving your application.
Best regards,
Your joyIT Team