01.01.2026 aktualisiert

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Senior Techno-Funktionaler SAP Consultant und Projekt Manager für Sales, CRM, Logistik und ABAP

Slaithwaite, Huddersfield, Großbritannien
Weltweit
Diplom Betriebswirt FH
Slaithwaite, Huddersfield, Großbritannien
Weltweit
Diplom Betriebswirt FH

Profilanlagen

MU_CV_Long including all projects EN V13 202409.docx

Skills

.Net FrameworkSAP ABAPAgile MethodologieAnalytisches DenkenAtlassian JiraKundenbeziehungsmanagementBetriebswirtschaftGeschäftsprozesseGeschäftsprozessmodellierungChange ManagementTechnische AnalyseCloud ComputingKommunikationBeratungDatenmanagementDigitale IntegrationE-CommerceMiddlewareEnglischVertriebDeutschMarketingITILSAP IDocIncident-ManagementLegacy System Migration WorkbenchManaged Print ServicesProjektmanagementMicrosoft ProjectMicrosoft VisioSAP ERPSAP NetWeaverOpen Data ProtocolPRINCE2Öffentlicher DienstReengineeringSAP ABAPSAP ApplicationsSAP Business SuiteSAP NetWeaver BISAP Customizing/KonfigurationSAP CRMSAP FI/COSAP HANASAP LogistikSAP MMSAP Web Application ServerSAP R/3SAP SCMSAP SDSAP Solution ManagerSAP WMSupply Chain ManagementService ManagementMicrosoft SharepointHandelSolution ArchitectureWeb ServicesFast Moving Consumer GoodsKonsumgüterBackendSAP C4CSAP FioriLösungsorientiertCoaching und MentoringLogistikprozesseSitecoreServicenow
Skill:
  • Geschäftsprozesswissen im SAP SD, MM und CRM/C4 Bereich, (Stamm-) Datenmanagement (MDG) Konzepte (Business Partner Management, Materialstamm, Konditionen, usw.) 
  • Muttersprache Deutsch, fließend mündlich und schriftliches Business Englisch (wohnhaft in GB seit 2002)
  • PRINCE 2 Practioner Projektmanagement zertifiziert, SAP ABAP zertifiziert, Projektmanagement und ITIL Service Management: Erfahrener Projekt Manager und Support Service Centre Manager Anwender von Prince 2 (Waterfall, Agile) und ITIL Service Management.
  • Studien Abschluss in BWL, ausgebildeter Groß- und Außenhandelkaufmann
  • Team- und lösungsorientierte vorgehensweise, starke analytische und Problemlösungsfähigkeiten
  • Langfristig etablierte Kommunikationsfähigkeiten auf CxO-Ebene, alle Mittelmanagement- und Mitarbeiterebenen sowie SI-Partner,
  • Langjährige Erfahrung als Manager, Berater und Entwickler in multikulturellen Umgebungen
  • SAP-Experte in SAP S/4 HANA, ECC6, SAP R/3 2.2 - 4.7, SAP CRM 7.1.
  • SAP-Konfiguration und Prozesswissen umfasst SD, MM, LE, CRM (Vertrieb, Service, Marketing, ICWeb), FI, CO, PM, CS, WM,  LSMW, ALE, EDI, SAP BW Schnittstelle, SAP Gateway, Solution Manager, SAP Web-Shop.
  • SAP ABAP/4 + OO-Entwicklungsfähigkeiten (SAP ECC / CRM / BW, ALV, Dialog programmierung, Badi's, BAPIs, User-Exits, Kopiersteuerung, Web-Services, Gateway)
  • Intergration von SAP Business Partnern ins SAP C/4 (Cloud for customer)   
  • SAP Fiori Erfahrung
  • Gute Kenntnisse von Sitecore, Digital River, HCI, ServiceNow, Jira
  • Prozesswissen in den Bereichen Handel, E-Service, Konsumgüter (FMCG), Medizinsche Geräte/Labor equipment, Fertigung, Elektronische Güter, chemische Industrie, Managed Print Services (MPS), Edelmetallverarbeitung, Versorgungsunternehmen 
  • Langjährige praktische Erfahrung in SAP Projekten:
    Einführungen und Roll outs für grosse, international tätige Unternehmen, SAP-Add-On Entwicklung, digitale integration von Prozessen ins SAP S/4 und ECC backend, SAP Neu Implementierungen, Rollouts, Upgrades, Migrationen, Intercompany prozess redesigns, komplexe SAP SD/MM Preisprozesslösungen, User-Exits, systemübergreifenden Datenverteilung und -integration, Stammdatenmanagement, uvm.
  • Langjähriger Benutzer für Microsoft Produktivity-Pakete, einschließlich Excel, Word, PowerPoint, SharePoint, MS Project und Visio
  • kompetent in ServiceNow, JIRA und SAP Solution Manager 
Erfahrung: 
  • 20+ Jahre SAP Techno-Funktionale Lösungsarchitektur für Vertriebs-, Service-, CRM/e-commerce, Logistikprozesse und ABAP Entwicklung.
    Systeme SAP S/4 HANA, ECC, SAP CRM, BW, Gateway, Sitecore, uvm.
    Module: Vertrieb (SD, LE, CRM), Logistik (LE, MM, WM, SCM), Service (CRM, PM, CS), FI/CO Integration und ABAP/4 (+ OO)
    Schnittstellen: EDI, IDoc, ALE, SAP Gateway, OData, WebServices, LSMW  
  • 20+ Jahre End-to-End Geschäftsprozessoptimierungen und implementierungen für Organisationen auf der ganzen Welt
  • Über 12 Jahre Unterstützung internationaler Organisationen bei der Bewältigung digitaler Herausforderungen als SAP Techno-Functional Consultant in SAP CRM und E-Commerce (SAP CRM, Vertrieb und Service, Middleware, SAP NetWeaver WebShop, SAP Gateway, Sitecore (.net), Payment Provider Integration).
  • Mehr als 20 Jahre ausgeprägte analytische und Problemlösungsfähigkeiten sowie Geschäftsprozess und technische Analyse, Blueprinting, Konfiguration von SAP und Entwicklung von ABAP-Lösungen.
  • 15+ Jahre als Senior SAP und Digital Projekt Manager (Agile und Waterfall) verantwortlich für die Umsetzung kleiner, mittlerer bis hin zu großen internationalen SAP- und komplexer digitaler Entwicklungs- und Rollout-Projekten.
  • Mehr als 20 Jahre Zusammenarbeit mit internationalen Vorstandsetagen (CxO-Level), mittlerem Management, Key usern und Anwendern. Mentoring von SAP-Beratern und Führung von Business-Key-Nutzern und Mitarbeitern verschiedener Nationalitäten und Kulturen auf der ganzen Welt.
  • 15+ Jahre Nutzenmaximierung als Team Manager durch Motivation von mehr als 25 Mitarbeitern zur Erbringung von Spitzenleistungen. Steuerung von Projekt- und Abteilungsbudgets von € 100.000 bis über € 3.5 Millionen als hauptverantwortlicher Spezialist, ABAP Entwickler, Projektmanager und SAP Service Operations Manager für europäische SAP Geschäftsanwendungen.
  • 20+ Jahre Zusammenarbeit mit On- und Off-Shore-Ressourcen- und Systemintegrationspartnern, Projektmanagern, Beratern und Entwicklern

Sprachen

GermanMutterspracheEnglishverhandlungssicher

Projekthistorie

Senior Techno-Funktionaler Berater SAP S/4 HANA Greenfield für Sales & Logistik (SD/Order to Cash)

Sysmex Europe

Pharma und Medizintechnik

5000-10.000 Mitarbeiter

  • Loesungsarchitektur und Konfiguration SD/LE/OTC - Verschiedene/alle Bereiche (Z. Bsp. Sales und Kontraktmanagement prozesse, Preisfindung, Output Steuerung, Konditionskontrakte and Settlement Management,  Advanced Returns Management (ARM) uvm.    
  • SAP Condition Contracts - Prozessdesign & Konfiguration Royalties (Lizenz Management), Sales Agent Kommission, Rabatt Management 
  • Intercompany prozesse - Prozessdesign & Konfiguration
  • Advanced Returns Management - Prozessdesign & Konfiguration
  • Trouble shooting in verschiedenen Sales und Logistik Prozessbereichen (technical and design trouble shooting) 

SAP MDG and SD/MM Techno-functional Specialist - SAP MDG Rollout and Hypercare Support

Heraeus Group

Industrie und Maschinenbau

>10.000 Mitarbeiter

Company  
The Heraeus Group is a leading international family-owned portfolio company which includes businesses in the environmental, electronics, health industries and industrial applications sectors. In the 2019 financial year, Heraeus generated revenues of €22.4 billion with approximately 14,900 employees in 40 countries. Heraeus is now one of the top 10 family-owned companies in Germany and holds a leading position in its global markets.

Project
Strategical SAP Business process and System Standardisation project including Master Data standardisations via SAP MDG (SAP Magellan project)

Role 
My role included the review and analysis of SAP MDG system, process and interface issues around SAP Business Partner Management with view to stabilize and improve the system and MDM process setup. (including integration with SAP backend and improvement of SAP Customer Vendor Integration (SAP CVI) processes

Accomplishments:  

  • Incident, Change and Problem Management of SAP MDG Business Partner Master Data Management processes and SAP class and characteristics maintenance
  • Multiple successful improvements and root cause resolutions of highly complex technical process issues covering MDM process, SAP MDG, Web Dynpro applications, SAP Workflow, BRF+. SAP ECC, SAP CVI and more. When I finished my contract the newly incoming Incidents level was to close to zero, all CRs with big and reasonable benefit were implemented. Only very few "nice to have" improvement CRs left.   
  • Configuration in SAP MDG, SAP ECC and SAP Web Dynpro applications

Environment:

  • SAP MDG, BRF+, SAP ECC6 EHP7, ABAP OO, SAP Workflow, SAP NetWeaver, Web Dynpro, ALE/EDI/IDocs, SAP Solution Manager, GxP

SAP S/4 HANA SD/MM Stammdaten techno-funktionaler Lösungsarchitekt und Projekt Manager

Albert Berner Gruppe

Architektur und Bauwesen

5000-10.000 Mitarbeiter

Projekt:  SAP S/4 HANA Greenfield Implementation (Berner Group CCA project)
  • Projekt Management des Stammdaten Projektes 
  • Design und Entwicklung der Stammdaten Governance und Workflow Pflegeprozesse für SAP Geschäftspartner (Business Partner) und Material 
  • Verantwortlich für Design und Architektur eines systemübergreifenden Stammdatenpflege prozesses unter Berücksichtigung von S/4 HANA, SAP ECC (Altsystem), SAP Ariba, C/4 HANA und weitere non SAP Systeme    
  • Technische Realisierung der Stammdaten Distribution via SAP ALE (EDI, IDOCs, ABAP OO
  • Konzeption und Entwicklung der Migrations strategy für Business Partner und Material   

SAP Logistics Consultant (MM/EWM) and SAP AIF Specialist - SAP S/4 HANA Logistic Process improvements

Haribo GmbH

Konsumgüter und Handel

>10.000 Mitarbeiter

Project: Logistic process Review and improvement (including Interfaces to the WAMAS Warehouse Management System – managed via SAP AIF)

Accomplishments: Markus acted as Logistics process analyst and architect (MM, EWM, SAP AIF) and Project manager.
  • Carried out root cause analysis of errors and designed process corrections in MM, SD, LE, EWM and SAP AIF, EDI/ALE/IDoc area
  • Project management and coordination with near shore team members (Italy)
  • Logistics process solution design including configuration in SD/MM/SAP AIF and ABAP OO development
  • Successfully resolved all major business impacting issues within 3 months.
  • Decreased operational workload for the business power users to a minimum as the SAP AIF interface errors reduced to close to zero and the business processes are now much smoother to handle
Environment: SAP S/4 HANA SD/MM/EWM, P2P, SAP AIF, ALE/EDI/IDocs, ABAP 00, SAP Solution Manager 7.2 (CharM, Focus build), WAMAS (Ext WMS system)

SAP S/4 HANA SD/MM techno-funktionaler Berater OTC and P2P - Business Process redesign Intercompany process

Haribo Gmbh

Konsumgüter und Handel

>10.000 Mitarbeiter

Project: SAP Intercompany pricing Business Process Redesign for OTC (Order to Cash) and P2P (Purchase to Pay)

Accomplishments: Markus acted as a techno-functional SD/MM Consultant including project
management tasks
  • Designed technical solution architecture for the intercompany process
  • Carried out very complex configurations in SAP SD and MM pricing
  • Development of Badis, User exits, pricing requirements using ABAP OO
  • Project Management of the development, tests, cut over and post go live
  • support
  • Successful implementation of a completely new Intercompany pricing process
  • template in a very complex environment covering subsidiaries spread all over
  • the world
Environment: SAP S/4 HANA SD, MM, FI/CO, SAP CRM, Intercompany Pricing, ABAP OO,  BADI/User exit techniques, EDI/IDocs, SAP Solution Manager 7.2 (CharM and Focus build)

SAP S/4 HANA Data Migration Specialist for OTC (Order to cash), MTS (Make to stock) and Logistics

Haribo GmbH

Konsumgüter und Handel

>10.000 Mitarbeiter

Project: SAP S/4 HANA Greenfield implementation (Techedge GmbH / Haribo ONE)
Haribo One was the largest new implementation of SAP S/4 HANA in Germany in 2018 (including S/4 Core, CRM, APO, EWM, BW, Fiori)

Accomplishments: My Role started off as SAP S/4 HANA Data Migration Specialist for objects in the MTS (Make to stock), P2P (Purchase to Pay), LOG (Logistics MM, EWM) and OTC (Order to Cash) area. Over the course of the project I also took over SD/MM process configurations areas and supported consultants and business power users with configurations, solution advise and trainings in SD/MM.
Role included Business analysis and solution architekture, SAP technical hands on tasks in SAP MM/SD configuration, ABAP developments, LSWM and SAP query and management tasks like Project-, Cutover- and Test Management.
  • Successfully migrated all OTC (SD, MDM), MTS (PP) and Logistic master and operational data within in required deadlines. Objects included Material master, Business partners, Stock loads, Price loads, Bill-of materials (BOMs), Work centres, Routings, Product Versions, Open sales and purchase orders, Assets and more.
  • Provided Technical and functional support to business power users, process owners and SAP Competence Centre Team members
Environment: SAP S/4 HANA, SAP SD, CRM, MM, PP, EWM, APO, ABAP, PI/PO, Solution Manager 7.2, AS400/Steeb, SAP AIF

SAP Service Operations Manager + SAP Program manager + Senior SAP Techno-Functional Sales (SD), Logistics (MM) and Service (SAP CRM) Solution architect

Brother International Europe Ltd.

Sonstiges

>10.000 Mitarbeiter

Brother is a Japanese multinational electronics and electrical equipment company with a revenue of around €6 billion, over 38.000 employees and warehouse and manufacturing facilities across the globe.
  • SAP Service operations Manager • from 05.2005
  • SAP Project/Program manager • from 05.2005
  • Senior SAP Techno-Functional Sales (SD), Logistics (MM) and Service (SAP CRM) Solution architect • from 01.2003
  • SAP ABAP developer • from 06.2002
Acted in a “hybrid” role heading the Brother European SAP Centre of excellence and driving projects as program and project manager and hands on SAP/Digital solutions architect. 
In my role as SAP techno-functional Solutions architect I have provided the solution designs for a large number of sales, logistic, e-commerce and e-service processes required for new business and strategical Brother initiatives and carried out hands on configurations in Sales, CRM, Logistics, SAP Gateway, ALE/EDI and developed solutions using ABAP.
In my role as SAP CoE Manager/Program- and Project manager I have operated teams of 25+ and budgets of €3.5 million, supporting over 1500 users and 100+ applications. I have successfully delivered over 50 SAP and digital projects (New business, SAP new dimension products, International Rollouts, Upgrades, Web/Digital etc.) in technical and management roles achieving over €10 million benefits by cost savings and innovations boosting sales. I have often played a major part in setting up the project- and change management strategies for key initiatives and provided the cost estimates.

SAP SD/CRM/C4C techno-functional Solution Architect

Brother International Europe Ltd.

Sonstiges

>10.000 Mitarbeiter

Project: SAP Hybris C4C Implementation (All Brother Offices across Europe)
Project scope: Cross system analysis and review of customer account data management in Brother's business application systems. Correction of data in source systems,
optimisation of data transfer interfaces into SAP ECC, SAP CRM, SAP Hybris C4C (HCI) and SAP BW.

Accomplishments:
  • Delivered business and technical analysis of the end to end process, overhauled the overall data management and interface strategy and developed and delivered related conversion programs within 3 months 
  • Successfully migrated over 1 Mio business partner records into SAP Hybris C4C covering all European countries by converting them in SAP CRM and distributing them from SAP CRM to SAP ECC and to SAP Hybris C4C via HCI
Environment: SAP Hybris C4C, SAP CRM/ECC, ABAP OO, EDI/ALE, SAP Web dispatcher, HCI...

SAP Project Manager

Brother International Europe Ltd.

Sonstiges

>10.000 Mitarbeiter

Project: Financial Credit check automation with Axesor (SaaS) via the “Magic XPI” integration platform (Brother Iberia)
Customer credit analysis service provider Integration (Axesor) with SAP ECC via Magix XPI integration platform. Automation of cross company credit checks.

Accomplishments:
  • Successfully delivered technical Integration between SAP and Axesor on time and in budget
Environment: Prince 2 PM Methods, SAP ECC, FI, SD, ABAP, RFC, Magic XPI integration platform

SAP Service Operations Manager

Brother International Europe Ltd.

Sonstiges

>10.000 Mitarbeiter

Project: Brother Data centre move (Brother International Europe HQ)
Move of Brother European Data centre from IBM to ENSONO(Attenda) and AWS
Accomplishments:
  • Headed SAP part of data centre migration as key decision maker and achieved go live within budget and tight deadlines (4.5 months)
Environment: SAP ECC Basis, SAP CRM, Solution manager, SAP BW, SAP Hybris Marketing(HANA), SAP Hybris C4C, AWS, Sitecore…

IT Service Management Project Manager and technical Analyst

Brother International Europe Ltd.

Sonstiges

>10.000 Mitarbeiter

Project: ServiceNow upgrade - “Eureka” to “Helsinki” release (Brother International Europe HQ)
Back-end and portal upgrade of European ServiceNow ITSM system from Eureka to Helsinki Release - including Service desk modules, Project module, CMDB and discovery, 1500+ system users

Accomplishments:
  • Delivered full project scope 4 weeks ahead of schedule and ca. 10% under budget although faced with tight resource availability during the project
Environment: PRINCE2 PM Methods, Service now, JavaScript

SAP Service Operations Manager and ITSM/ITIL Solutions architect

Brother International Europe Ltd.

Sonstiges

>10.000 Mitarbeiter

Project: Brother IT Service Management Strategy Road map (Brother International Europe HQ)
Development of roadmap to improve Brother European IT Service management
processes based on the ITIL framework, agile project methodologies and
ServiceNow/Jira at its heart.
Accomplishments:
  • Delivered high level ITSM process review and redesign and technical analysis of ServiceNow capabilities
  • Developed and established an ITSM roadmap and project strategy including rough project and cost plan.
  • Negotiated deals with ITSM solution providers that achieved significant cost savings
Environment: ITSM, ITIL, ServiceNow (backend, portal and discovery), Jira

SAP Enterprise Data Architect for SAP Hybris C4C and Hybris Marketing Implementation

Brother International Europe Ltd.

Sonstiges

>10.000 Mitarbeiter

Project: SAP Hybris C4C and Hybris Marketing Implementation (Brother International Europe HQ)
Evaluation phase of the Brother CRM Strategy / Transformation Project to establish a digital CRM strategy to shift from box mover to printing solutions provider with
focus on Customer 360° view. Implementation of SAP Hybris C4C (Cloud for Customer) and Marketing as strategic enabler to strengthen the B2C capabilities
and provide easy integration between marketing, sales and service.

Accomplishments:
  • As owner of the “Data” stream of the project I was accountable for the European requirements gathering to support the evaluation of suitability of SAP C4C and Hybris.
  • Composed and established the data governance and integration strategy to achieve an up to date and real-time customer 360° view throughout the landscape in conjunction with Gartner within 12 weeks.
  • Orchestrated and synthesized the data management and governance strategy and technical solution architecture (Systems, Applications and Sync processes
Environment: SAP ECC6, SAP CRM, SAP Hybris C4C (Cloud for Customer), SAP Hybris Marketing, SLT, HCI, Infor SLX, Sitecore CMS & integration of various other
Satellite systems

Senior SAP SD/MM/ABAP Solutions architect

Tria IT Training Ltd.

Internet und Informationstechnologie

50-250 Mitarbeiter

Senior SAP SD/MM/ABAP Solutions architect
Established new SAP team as part of building up the SAP Consulting arm. Headed strategical SAP projects, formulated end-to-end business process designs and technical solution architectures, customised SAP Sales and Logistics processes, developed large SAP ABAP solutions and mentored SAP Junior consultants.

SAP ABAP Developer and SD/Logistics Consultant

Sercon GmbH (IBM GLOBAL SERVICES)

Internet und Informationstechnologie

1000-5000 Mitarbeiter

Successfully implemented the largest SAP R/3 ABAP Add on development project in the Gas Utilities industry in Germany as Lead SAP ABAP
developer. Owned key roles in multiple full life cycle global SAP implementation and roll out projects in as SAP ABAP developer and SAP SD/MM consultant in various industries

Junior Management Consultant

DR. Wieselhuber & Partner Management Consultancy

Sonstiges

50-250 Mitarbeiter

Operated in business strategy development, turn around management and business reengineering projects.

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