Program Manager, Project Manager, Executive Advisory, IAM, Transition, Transformation, Rollout, Bank

Project goal: Replacement of self-developed software with standard SAP products. Rollout
in Germany, Hungary, Czech Republic, Slovakia, Poland, Montenegro, Croatia,
Romania and Greece. Introduction of a central, role-based access and
authorization system. Cut Over (old systems > new ERP world)
Role: Program Manager
Project environment: Software development, standard software, customizing, IT architecture, IT
strategy, rollout, cutover, migration
Industry: Telecommunications
Size: 280 employees


Tasks:

* Planning and implementation of all IAM, security and compliance relevant
topics for the international ERP program
* Creation of the necessary roles and authorization concepts
* SoD Conflict Cleanup (GRC)




* Planning and implementation of all necessary authorizations (roles) for all
users
* Development of an automatic SoD (Segregation of Duty) test procedure in
order to record authorization conflicts in advance. 3 approval levels
(automated conflict detection)
* Creation of rollout plans
* Development of an international service desk with first, second and third level
support
* Creation of all necessary data protection and security concepts
* Contact person for all audits and checks in the area of security and compliance
* Introduction of an automated E2E roll ordering process (high degree of "selfservice"
for end users)
* Support for the business areas in defining and creating the necessary roles and
authorizations
* Introduction of the SAP-GRC based role construction
* Cutover
* Establishment of Competence Centers for support in Warsaw (GRC) and
Budapest
* IT security processes

Project goal: Consolidation of 18 international data centers to just two locations in
Germany. IT cost optimization and efficiency increase. Introduction of
international standard processes

Role: Program Manager
Project environment: IT architecture, IT strategy, rollout, cutover, migration, processes
Industry: Automobile (Volkswagen)
Size: 115 employees


Tasks:
* Inventory of the current state, planning "Future Mode of Operation"
* Development of a concept for merging the international data centers at just
two locations
* Conception of a new infrastructure
* Review/adjustment/renewal of processes (technical/professional)
* Creation of a concept for the international service desk
* Contact Center Setup
* Capacity Management HW

Project objective: Replacement of self-developed software with standard SAP products. Rollout
in Germany, Hungary, Czech Republic, Slovakia, Poland, Montenegro, Croatia,
Romania and Greece. Introduction of a central, role-based access and
authorization system.
Role: Project Manager
Project environment: Software development, standard software, customizing, IT architecture, IT
strategy, rollout, cutover, transition & transformation, processes, SAP, IAM
Sector: Telecommunications (Telecom)
Size: 80 employees


Tasks:
* Setting up a project team to implement Security & Access agendas in the
Telekom ERP program
* Development of training courses to pick up and train the departments on the
subject of access management, IAM and authorization concepts
* Creation of an IAM architecture
* Introduction of standards to speed up the processes for all necessary
authorizations and to improve the quality
* Creation of a rollout concept
* Development of a risk management
* Definition of processes
* Quality management for roles
* Cutover planning
* Implementation of a role shop for user self-service
* Introduction of a two-stage authorization check
* Creation of role templates for easier operation and increased data quality

Project objective: Change of outsourcing provider. Merging of 24 international data centers in
two locations in Germany. All IT services had to be available for all migrations.
Cut over of applications to be replaced on new systems.
Role: Program Manager
Project environment: Software development, standard software, customizing, IT architecture, IT
strategy, transition & transformation, IT organization, cutover, rollout


Sector: High Tech Industry (Carl Zeiss AG)


Size: 170 employees


Tasks:
* Changing the outsourcing provider for the IT infrastructure (second
generation outsourcing)




* Consolidation of all international data centers at two locations in Germany on
a uniform, standardized platform
* Creation and implementation of the transition & transformation concept
* Ensuring smooth operation during the changeover (production sites,
especially in China, 24/7 availability of the systems was required)
* Quality management
* IT/business architecture
* Centralization/optimization of the SAP systems
* Cut-over management
* Vendor management
* Responsibility for compliance issues
* Streamlining/changing business processes
* Cost optimization process redesign and IT platform consolidation
* Development/reorganization of the IT organization
* Creation of new SW development structures
* Establishment of the new, internal IT security team

Project goal: Concept creation and planning of a new. international credit platform for a
large German bank
Role: Project Manager
Project environment: Software development, standard software, organization, processes
Sector: Finance
Size: 45 employees plus various departments


Tasks:
* Management of the task force "New Lending Platform"
* Creation of a concept for the future, international credit platform of a large
German bank, including mortgage bonds, objects, securities and electronic
credit files, as well as improvement and renewal of processes

Project objective: Establishment of a new bank with Ukrainian partners. Definition and
implementation of a new IT architecture based on standard products that
should be adopted for the entire banking group. Redefining business
processes. Use of a "Model Driven Architecture" (software follows business
process)
Role: Program Manager
Project environment: Software development, standard software, customizing, IT architecture, IT
strategy, transition & transformation, IT organization, process development,
SAP, HR
Sector: Finance (Erste Bank Ukraine)




Size: 345 employees
Budget: 102 million euros


Tasks:
* ''Green Field Operation'', establishment of a new bank in Ukraine.
* Responsibility for the entire IT (data center, infrastructure, applications,
operation, process design, ITSM, rollout, IAM, ...)
* The task was also to set up the future IT group strategy and business
architecture for Erste Bank Group using cost-effective methods
* Establishment of a "Model Driven Architecture" (IT follows business) in order
to take over the business processes 1 to 1 in the IT.
* A high degree of automation in development was also required
* Set up of the local IT team
* Development of the cross-border support chain
* Use of existing group standards, such as e-mail, desktop management, central
data center in Vienna, card processing, SAP systems and other risk
management systems.
* Selection and introduction of an Enterprise Service Bus with defined adapters
* Establishment of a multi-site development and test organization with secure
access, as the companies involved were located in 9 different countries
* Development of 4 Near Shore Competence Centers in Zagreb, Prague,
Bucharest and Odessa.
* Contact Center Setup
* Capacity Management

CRM

Project objective: Consolidation of several local data centers into one data center. Adaptation of
processes, integration of new frontend software. Introduction of new business
processes, standardization of the software. Development of international
security standards for the banking group.
Role: Program Manager
Project environment: Software development, IT architecture, IT strategy, transition &
transformation, IT organization, process development
Sector: Finance (Czech Savings Bank)
Size: 200 employees


Tasks:
* Consolidation of 63 local data centers in the Czech Republic into a new data
center in Prague, as well as consolidation of 39 local data centers in Slovakia
into a new data center in Bratislava
* Replacement of old applications with new, "state of the art" applications (core
banking, treasury, SAP, ...)
* Introduction of SAP FI/CO




* Evaluation and implementation of new frontend and CRM systems
* Renewal of the network infrastructure (WAN)
* Establishment of the central network monitoring and the central service desk
in Prague and Bratislava
* Definition/change of business processes
* Introduction of a new IAM system based on IBM products
* Replacement of Lotus Notes by MS Exchange
* Creation of central bank reports
* Planning and implementation of the group card system
* Introduction of CMMI as a metric for software development
* Contact Center Setup

Project objective: Creation of a concept for the integration of newly acquired banks into the
existing group
Role: Project Manager
Project environment: IT architecture, IT strategy, transition & transformation, IT organization,
process development
Sector: Finance (Erste Bank)
Size: 50 employees


Tasks:
* Definition of activities and processes in order to be able to integrate the newly
acquired banks into the group
* Selection of standard applications
* Changes/adjustments in the IT organizations in order to be able to work
together better internationally
* Development of the new IT structures
* Creation of a phased plan for the integration based on the partly different
business strategies of the banks.
* Definition of business processes that can be used internationally
* Preparation for SEPA

Montpellier

Project objective: Testing a core banking application in the laboratory to ensure that the
calculated transaction volumes can be processed with good performance.
Simulation of the entire banking operation.
Role: Project Manager
Project environment: IT architecture, processes




Sector: Finance
Size: 120 employees


Tasks:
* Performance test of a core banking application in the IBM laboratory in
Montpellier.
* Verification that the selected system meets the requirements of a large bank.
* Simulation and load tests based on the transaction volumes specified by the
bank
* Calculation of transaction volumes
* Extrapolation of transaction volumes for the coming years based on statistical
values
* Requirement: ORACLE database on IBM zOS (hardly any reference
installations available)
* Software manufacturer from Singapore with developers in India and the
Philippines
* Selection and implementation of the load test software
* Creation of a phase plan to be able to cancel at any time (very high laboratory
costs)
* Preparation of acceptance criteria with bank specialists
* Development of HW sizing and cost calculation for use in the bank
* Calculation of network requirements
* Creation of weekly management reports

Project goal: Introduction of a new core banking, frontend and CRM system. Network
infrastructure replacement.
Role: Project Manager
Project environment: Software development, IT architecture, IT strategy, transition &
transformation, IT organization, process development
Sector: Finance
Size: 100 employees


Tasks:
* The project got into trouble. My task was to stabilize or save the project
* Merging of 3 acquired banks into one new bank
* Introduction of a uniform, new core banking system with frontend and CRM
systems.
* Introduction of SAP FI/CO
* Construction of two new data centers; Branch infrastructure and network
infrastructure.
* Standardization of IT and business processes




* Rollout/Cut Over planning (old bank systems were shut down)
* Preparation of training documents
* Development of test management
* Establishment of Multi Site Development (programmers in Hungary, India and
the Philippines)
* Stakeholder reporting
* Managing external consultants

Project goal: Introduction of a new frontend and CRM system. Replacement of the old
systems. Construction of the new infrastructure for all 1620 branches and
conversion of the old network infrastructure (Wide Area Network)

Role: Project Manager

Project environment: Software development, IT architecture, transition & transformation, IT
organization, process development

Sector: Finance

Size: 60 employees

Tasks:

* Introduction of the new frontend systems for a large German bank
* Planning, conception and implementation
* Participation in the creation of the new IT branch infrastructure
* Structure of the software distribution for new releases including data
synchronization for the decentralized branch databases
* Creation of a central service desk
* Participation in the network migration from IBM SNA to IP
* Definition/adaptation of business processes
* Analysis of business requirements (IT follows business)
* Taskforce member for rapid problem resolution
* Development of test management
* Performance tuning and optimization of applications, operating system and
databases
* At the end of the OS/2 > Windows Migration project

021991 - 12/1994: New Frontend/CRM