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Schlagwörter
Cloud ComputingData CentersEnterprise Resource PlanningITILInfrastrukturProjektmanagementSAP ApplicationsAmazon Web ServicesChange ManagementSaasInformationssicherheitDatenwiederherstellungIncident-ManagementIt Service ManagementCloud-ServicesAnsibleSoftware SafetySap HanaSicherheit VerwaltungService DeliveryService Request ManagementStakeholder ManagementVulnerabilitätProzess ManagementTerraformServicenow+ 16 weitere Schlagwörter anzeigen
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Skills
IT Program and Project Management
Extensive experience in managing complex IT programs and projects, including multi-vendor and multi-year initiatives for large industry giants.
Infrastructure and Cloud Services
Expertise in delivering Infrastructure Multi Cloud & On-Prem (Hybrid) solutions, including SaaS products and IaaC using technologies like Terraform and Ansible on AWS cloud.
Service Delivery and Transformation
Proficiency in IT Service Delivery, Transition & Transformation management, working with various stakeholders and ensuring SLA/SOW commitments.
ITIL and Process Management
Certified in ITIL and experienced in implementing critical IT processes such as Incident Management, Service Request Management, and Monitoring & Alert Management.
SAP and ERP Systems
Experience working with SAP architects and functional modules, including SAP S/4 HANA and other ERP systems.
Data Center and Cloud Operations
Skilled in Data Centre Essentials, ServiceNow ITSM, and managing cloud operations across various platforms.
Cybersecurity and Compliance
Knowledge in Vulnerability & Patch Management, Backup & Recovery, and ensuring compliance with security practices.
Projekthistorie
08/2021
-
12/2024
IT Senior Director - Program and Project Management
LTIMindtree Pvt Ltd.
(Internet und Informationstechnologie, >10.000 Mitarbeiter)
Leading end-to-end multi-year/multi-vendor Programs and IT Service Delivery for large industry giants globally. Managing complex IT Programs and Services, including Infrastructure Multi Cloud & On-Prem Delivery, Application, SAP, Security, and Software Services.
12/2016
-
08/2021
Director - Program and Project Management
LTIMindtree Pvt Ltd.
Led transformation program for world's largest data management company, managed end-to-end Hosting and Delivery of Infrastructure Services for FMCG customers, worked with SAP architects, and drove innovation council meetings.
05/2014
-
11/2016
Transition Lead - Global Shared Services – IT Infrastructure Services
Cognizant Technology Solutions Pvt Ltd.
Handled end-to-end transition management of projects in IT Infrastructure Services space, including RIM and Cloud Data Centre management.
01/2013
-
04/2014
Release Management Lead (IT Infrastructure Service Operations)
SCOPE International Pvt Ltd
Managed Mainframe and Midrange releases for Core banking and wholesale banking systems, leading end-to-end release lifecycle.
12/2010
-
01/2013
Incident Manager
TECHNOSOFT GLOBAL SOLUTIONS
Led a team of 6 Incident Managers, ensuring resource availability for 24*7 support, and managed customer Data Centre migration and maintenance projects.
12/2007
-
12/2010
Systems Engineer
WIPRO TECHNOLOGIES
Managed overall efficiency of Incident / Change & Release / Problem management and chaired Major Incident meetings.
07/2006
-
12/2007
Senior Process Executive
Cognizant Technology Solutions.
Worked as a L1 engineer providing basic IT desktop and application support, handling inbound/outbound calls and email conversations for customer support.
Zertifikate
PMP
PMI
2011
Reisebereitschaft
Weltweit verfügbar
Senior IT Director - Program and Project Management Professional
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