12.05.2026 aktualisiert
SB
100 % verfügbar
IT Automation & Technical Support Specialist
Nizhny Novgorod, Russische Föderation
Nur Remote
Higher Technical Education - Process Automation (Lobachevsky University)Skills
Test-SoftwareAutomatisierungComputer EngineeringIndividualsoftwareSoftware-ToolsProzessautomatisierungRemote-ServiceSoftware für Roboter-AutomatisierungServer AdministrationSoftware SystemsSystemsoftwareIntegration (Software)Technische DatenWindows Workflow FoundationSoftware Organization
Automation
Workflow automation including Telegram bot logic, routine task optimization, and process improvement. Design and testing of automation logic for operational and freelance tasks, as well as command handling and user input processing.
Technical Support
Windows troubleshooting, software setup, user support, error analysis, and remote assistance. Installation, configuration, and maintenance of Windows-based workstations and business software environments.
QA & Data
Manual testing, bug reporting, data entry, data cleanup, and structured documentation. Investigation of technical issues, reproduction of bugs, testing of fixes, and documentation of practical solutions.
Systems & Devices
Configuration and troubleshooting of POS/front-office tools, barcode scanners, printers, and weighing equipment. Practical experience with peripheral device workflows and device connection error analysis.
VPN & Network Configuration
Analysis of client-server VPN routing scenarios and split-tunneling logic. Research of practical approaches for reducing connection losses and improving reliability, including basic routing and access logic.
Technical Documentation
Preparation of clear step-by-step instructions for software setup, troubleshooting, and repeated operations. Creation of troubleshooting notes and structured documentation for recurring issues.
Tools & Technologies
Practical experience with Windows 10/11, Telegram bots, POS/front-office software, barcode scanners and printers, VPN concepts, GitHub basics, Excel/Google Sheets, and remote support tools.
Software Setup & Configuration
Configuration and troubleshooting of business software environments, POS/front-office software scenarios, and peripheral device workflows for operational and client-oriented tasks.
Workflow automation including Telegram bot logic, routine task optimization, and process improvement. Design and testing of automation logic for operational and freelance tasks, as well as command handling and user input processing.
Technical Support
Windows troubleshooting, software setup, user support, error analysis, and remote assistance. Installation, configuration, and maintenance of Windows-based workstations and business software environments.
QA & Data
Manual testing, bug reporting, data entry, data cleanup, and structured documentation. Investigation of technical issues, reproduction of bugs, testing of fixes, and documentation of practical solutions.
Systems & Devices
Configuration and troubleshooting of POS/front-office tools, barcode scanners, printers, and weighing equipment. Practical experience with peripheral device workflows and device connection error analysis.
VPN & Network Configuration
Analysis of client-server VPN routing scenarios and split-tunneling logic. Research of practical approaches for reducing connection losses and improving reliability, including basic routing and access logic.
Technical Documentation
Preparation of clear step-by-step instructions for software setup, troubleshooting, and repeated operations. Creation of troubleshooting notes and structured documentation for recurring issues.
Tools & Technologies
Practical experience with Windows 10/11, Telegram bots, POS/front-office software, barcode scanners and printers, VPN concepts, GitHub basics, Excel/Google Sheets, and remote support tools.
Software Setup & Configuration
Configuration and troubleshooting of business software environments, POS/front-office software scenarios, and peripheral device workflows for operational and client-oriented tasks.
Sprachen
EnglishGrundkenntnisseRussianMuttersprache
Projekthistorie
Designed and tested automation logic for routine operational and freelance tasks. Worked with Telegram bot workflows, command handling, user input, and basic record storage logic. Configured and troubleshot POS/front-office software scenarios and peripheral device workflows. Investigated technical issues, reproduced bugs, tested fixes, and documented practical solutions. Prepared clear step-by-step instructions for software setup, troubleshooting, and repeated operations. Researched new tools independently and applied findings to real client-oriented tasks.
Created and improved command logic for structured user interaction. Worked with user input, saved records, and repeatable task flows. Tested different usage scenarios, fixed errors, and maintained a stable working version.
Tested barcode scanner, printer, and weighing-equipment workflows. Analyzed check registration behavior, quantity handling, and device connection errors. Prepared practical troubleshooting steps for software and hardware issues.