Technical Project Management

L3 Engineering Team lead, GFT – Deutsche bank EMEA Projects
Hired to set up a new L3 (Third Level) Engineering Team to support Cross EMEA Projects on Tibco
based Platform. Worked on-site in Barcelona and Madrid - pre-pandemic - and remote during the
pandemic. Managed, coordinated and supported the implementation of technical releases on
Platform for 3 countries - Belgium, Italy and Spain. Supported on-going maintenance projects to
ensure production stability. Managed and initiated the use and optimisation of DEVOPS Tools
such as JIRA, BitBucket, Aritfactory, Confluence, ServiceNow etc. Coordinated Linux and Oracle
Patching Cycles, Implementation of Problem and Incident Resolutions in production
environments. Collaborated closely with DEV, Test and Application teams to support release
deployment, hot fix release and incident management. Resolved real-time incidents to maintain
production stability. Mentored team colleagues and facilitated knowledge transfer and training
activities. Liaised with and provided status reports to senior management teams.

Team Lead for Tibco based Applications and EMEA Platform
Managed a team of 8 members with core responsibilities for configuration, deployment and
troubleshooting of DEV, TEST and Production Environments. Provided Third Level Support to
cross application business functions -DEV Teams, Test Management, Production Management,
Release Management, Application Management, Project Management, Incident and Problem
Management Teams. Enjoyed continuous role changing and development.

Coordination of 8 Team Members in Eschborn, Bucharest and various off-site locations.
o Resource and Capacity Planning
o Task Planning for Test Management, Application Management, Release Management
Teams.
o Integration of new team colleagues in near and off-shore locations.
o Deployment and Software Installation for DEV, Test and Production Environments.
o Certificate Management for DEV, Test and Production Environments.
o Technical Support for DEV, Test and Production Environments.
o Detailed Task -Technical and Coordination in high complex projects -examples Technical
Upgrades, Hardware Upgrades, Database Migrations.
o Conceptual Projects for Deployments, User Management, Certificate Management, Load
Balancers, Network Aliases, Application Decommissioning
o Consultancy Support for Application Management, Incident and Problem Management,
DEV, Test and Production Management.

Project Highlights and Milestones
2010-Support of Tibco Based Application
Administration of Business process management (BPM) platform, supporting the standard
workflow of DB Service, DB Kredit Service, and new customer workflow. Based on the midrange
TIBCO iProcess product stack with ORACLE databases and Eclipse based front-end on eBranch.

Team Lead for Tibco based Applications and EMEA Platform
Managed a team of 8 members with core responsibilities for configuration, deployment and troubleshooting of DEV, TEST and Production Environments.  Provided Third Level Support to cross application business functions –DEV Teams, Test Management, Production Management, Release Management, Application Management, Project Management, Incident and Problem Management Teams. Enjoyed continuous role changing and development.

Coordination of 8 Team Members in Eschborn, Bucharest and various off-site locations.

• Resource and Capacity Planning
• Task Planning for Test Management, Application Management, Release Management Teams.
• Integration of new team colleagues in near and off-shore locations.
• Deployment and Software Installation for DEV, Test and Production Environments.
• Certificate Management for DEV, Test and Production Environments.
• Technical Support for DEV, Test and Production Environments.
• Detailed Task –Technical and Coordination in high complex projects –examples Technical Upgrades, Hardware Upgrades, Database Migrations.
• Conceptual Projects for Deployments, User Management, Certificate Management, Load Balancers, Network Aliases, Application Decommissioning
• Consultancy Support for Application Management, Incident and Problem Management, DEV, Test and Production Management.

2015–Integration of Orinoco Application with Post Bank Systems Applications
Direct involvement with Plus Project to integrate DB and PB Workflow Applications.  This work also involved on-going support of major technical release – Stack Upgrade for Tibco Application

2016 –Tibco Stack Upgrade for Orinoco EMEA Platform
Team management of support of major technical releases –Tibco Stack Upgrade for Orinoco EMEA Platform.  Each country migrated individually and without application downtime.

2017–Migration from SubVersion to Artifactory and BitBucket Repositories
Implementation of DEVOPS Toolset for Applications and Platform Applications.

2018–Introduction of Self Deployment Framework
Initiated and managed the rollout of new tool set to allow Development and Application Support Teams to deploy minor functional and technical changes in respective environments

2019–Migration of WebServices from Tibco Business Works to Fabric Microservices
Managed the rollout of implementation of OpenShift and MicroServices for SOA Components

Project Highlights and Milestones

2010–Support of Tibco Based Application
Administration of Business process management (BPM) platform, supporting the standard workflow of DB Service, DB Kredit Service, and new customer workflow. Based on the midrange TIBCO iProcess product stack with ORACLE databases and Eclipse based front-end on eBranch. 

2011–Hardware Migration
Carried through Application Migration from Solaris to Linux suse sles 11/x86_64 64 bit.  Rollout of new application servers, LoadBalancing and Failover Servers – increase from 4 to 12 Application Servers.

2012–Introduction of New Application FrontEnd (AD)
Installed and administered Web application that is used in the branches of Deutsche Bank and subsidiaries in Germany. The new application allowed approval and clearances of customer orders in the branches. Approved or cleared customer orders were then pushed to Workflow for further processing

2012–Establishment of EMEA Platform
Initiated and supported the rollout of Orinoco Application as Hosting Platform, based on a TIBCO product stack, for the EMEA Region. Consists of three layers: 1. Workflow layer (based on TIBCO iProcess) 2. Messaging layer (based on TIBCO Enterprise Message Service, short: EMS) 3. Webservice layer (based on TIBCO BusinessWorks).  Platform is hosted on Linux x86 hardware (IBM), using various Oracle databases hosted in IBM eGrid. Platform supports business processes of 4 PCC International countries (Spain, Italy, Portugal, and Belgium).

2013–Setup of new Application InfoMessageBroker
Set-up and administered a new Messaging infrastructure component that receives update notifications from registered master data keeping applications (Providers) and delivers them to registered applications that are interested in such updates (Consumers). Based on a standard message broker architecture (Publish/Subscribe) and uses TIBCO Enterprise Message Service (TIBCO EMS) as underlying technology stack. An additional subcomponent provides historical messages for example to be used in case of recovery of consumer applications. 

2014–Introduction of New Database Concept to support Service Isolation
Setup of several new database schemas to support on-going application performance improvements.


 

 

Environment Support team Member, Telefonica – o2 Munich
Administered test environments in the Quality department.  Responsible for maintenance of system stacks in the test area. This included four different system stacks and administration of databases, middleware and applications.
Test Environment Support – Resolved  problems of testers and assisting them with technical test cases

• Maintenance of Test Environments –Software upgrades, monitoring, user-and system administration
• Oracle Database Administration 9i and 10g
• Administration of Team Tools
• Improvement of Team Working Processes
• Consultancy to Development, Production, Test, Implementation and Environment Planning Teams

Project Highlights and Milestones
Mar 2009 – Dec 2009 o2 OTES Project
Responsible for Knowledge Transfer of daily work to new outsourcing partner colleagues

October 2007 – April 2009 o2 Future System Stack
Installed and administered Software  of Tibco and Kenan FX Patches.
Analysis and Problem solving of software and environment related issues.
Liaison with Test and Development Teamsfor problem resolutions.
Administration of Kenan FX Application and Related Oracle Databases.
Kenan FX and LDAP user administration.
Coordination of Unix Administration Tasks.
Creation of Installation Work Instruction for Production.
Document Maintenance.

• Coordinated the daily work of new colleagues and initiated their integration into the new organisation.

QA Environment Support, Certitude Gmbh – o2 Munich
Responsible for Technical Environment Support for QA Test Teams of 50 members
Test Environment Support and Component Test Number Management System
SPOC for Certitude Team Members in the client engagement
Installation of Application Releases and Hotfixes
Administration of Oracle 8i, Vitria Business Ware 3.1.7, Portal Integrate 4.30, BEA Web Logic Server 6.1, BEA Web Logic Enterprise 5.1, and Tuxedo 8.0
UNIX, Database and Application Support to Test Teams
Component Test Environment documentation
Test Concept, Test Scenario, Test Case, Test Run documentation,Test Execution and Test Reporting for MNP Communicator to New Business Customer Stack
Involved in environment planning and coordination activities of Networks Applications
Vitria Business Ware Administration
Portal Integrate Administration
2nd Level Production Support
Consultancy activities to development and production teams

Configuration Management, AMS Gmbh – Arcor
Core task was Configuration and Integration of Customer Care and Billing System Client/Server System
Supervision of complete migration and development process
Responsible for weekly delivery of software releases to Test Department and Production
Responsible for training and knowledge transfer to client team members
Deputy Team Leader for the CCB Configuration Team
Automation and test of the Configuration Process
Build Manger for new patches and software changes
Maintenance of test environment and third party test tools
Administration of PVCS Version Manager and Config Builder