DevOps Windows Linux Sysadmin IT Consultant BCM

Skills&Kompetenzen
IT Helpdesk/1st/2nd/3rd level support of IT services. based on best practices following ITIL and mark standards (Atos, Wipro, etc.)
Ticketing-Tools: BISM, ServiceNow, Jira (+Confluence), Mantis, GLPI, Tanss, Zahmad, Cherwell, Remedy (ARS), MFlow, ITSM
Application support: On-site/IaaS/PaaS/SaaS
VIP application support inc. MACI service (Move, Allocate, Change and Install)
Remote support tools: LogMeIn Rescue Technician Console, Now BeyondTrust, Dameware, TeamViewer, mRemoteNG, Remote Desktop Manager Free, FastViewer
Product Management 101
ITIL Foundation, inc. Service Desk/Incident/Problem/Change Management
Projekt management: Scrum, Kanban, Agile, Lean Six Sigma, PRINCE2
DevOps: CI/CD, Python, Bash, Docker, Kubernetes, Terraform, Ansible, Jenkins, MongoDB, PostgreSQL, MySQL, Zabbix, Grafana, Splunk, ElasticSearch, Kafka/RabbitMQ
Virtualization – Desktop, Application and Server Support: CitrixXenAppi XenDesktop, VMware View, AppSense
VMware NSX-T 3.0 Fundamentales, VMWare vSphere 6.5/6.7/7 ESXi, vCenter Admin.
Windows Server 2003/2008/2012/2016/2019/2022
MS-101 Microsoft 365 Mobility and Security Course with Sims
MS-700 Managing Microsoft Teams Training & Lab Simulations
MD-100 Microsoft 365 (Windows Client) certified (01/2022)
MD-100 Windows 10 Microsoft Instructor Led Training Course
Identity and Access Management (IAM)
MS Active Directory Fed. Services (ADFS)
Windows Server 2019 Active Directory, GPO, R. Server Access
Microsoft Windows Server 2016 Certification (70-741)
Windows 2000 Professional/XP/7/8/10/11 Client Management
MS/MS365: Excel, Word, Power Point, Lync2010, Lotus Notes/Lotus Sametime, Skype for Business, MS Teams
Linux Server CentOS 7, Ubuntu 22.04, CentOS, SUSE, Redhat
Linux Client Management (Ubuntu, Kubuntu, Kali Linux)
MacOS Server 5.7.1
Mac OS X Sierra, Catalina, Big Sur, Mojave, High Sierra, Sonoma
Asset management: Luup Asset-Management, Lansweeper IT Asset Management, Snipe-IT
Backup manag.: Bacula, Veeam Backup&Replication
Certificate manag.: PKI
Client&SW manag.: Terraform, Ansible, SCCM, WSUS, PDQ, Opsi, Altiris, Jenkins, Endpoint Cenral, Git (version control system)
Cloud Computing manag.: (Azure, AWS, GCP) XaaS: IaaS (Infrastructure-as-a-Service), PaaS (Platform-as-a-Service), SaaS (Software-as-a-Service), Citrix, VMWare, Cluster, Hyper-V, Docker, Kubernetes, Proxmox, Bash Shell Scripting, Python, Jenkins
Database manag.: MS SQL Server, SQL Manag. Studio, Server Adm. SQL Server Integ. Services, Migration and Upgrade Process
Data Center manag.: Dell Cloud IQ/ESRS/OpenMange Enterprise/Support Assist Enterprise/Unisphere for Powermax, VMware Loginsight/Network Insight/NSX/Operations Manager/Skyline/vCenter/Velocloud SD-WAN/VIDM/vRA, Flexera, HAProxy
Firewall&Network manag.: Sophos XG Firewall Egitimi - 2020, Palo Alto, Zscaler ZDX/ZIA, HashiCorp Consul/Nomad
Inventory manag.: PDQ Inventory, Solarwinds Hardware Inventory Software
Log manag.: Splunk, Netwrix Auditor
Middleware manag.: Apache, Tomcat, IIS, Java: Frameworks
Mobile device manag.: (Blackberry, Windows, Android, iOS): Android: Good Access Secure Browser Guide, Good for Enterprise, Entrust Identity Guard; Blackberry: BlackBerry Administration Service; iOS: Apps&Works, C-Global, Concur, Irep, Mobileiron, Veeva, Salesforce, DeviceWatch, Airwatch, Xenwatch
Monitoring for application/network manag.: PRTG, Zabbix, Nagios, Checkmk, Prometheus, Checkpoint Management, Omnivista 8770, Cisco Certified Network Associate (CCNA), Infoblox Secure DNS Solution, SCOM, Grafana, Elasticsearch, Redgate sql mon.
On-call duty manag.: PagerDuty, SIGNL4, Zabbix, PRTG
Password manag.: Keepass, Bitwarden, LastPass, Enpass, 1Password
Security manag.: Windows Endpoint Protect., McAfee Endpoint Encrypt., Bitlocker, Apsec Fideas, Symantec, Cryptware-SecureDisk, Cyber Sec., Informat. Sec. Awareness ISO 27001 (Hardening, etc.), Carbon Black, CrowdStrike, Nessus, Luup Attack-Surface-Monit., FireEye, Malwarebytes, PAM Fudo Sec, Tenfold (IAM)
Storage manag.: Storage Area Network, Network Attached Storage (private cloud solution), Easy Storage Solutions
Scripting mang.: Python, Bash, Powershell, Go
VPN manag.: Checkpoint VPN, Azure VPN, AlwaysOn, OpenVPN, WatchGuard Mobile VPN with SSL
VoIP manag.: Genesys, 3CXPhone, Amazon Connect
Other supported software: AMS (ERP); Cisco Applications; Cryptocurrency&Trading Platforms; Google Products: Alerts, Books, Chrome, Cloud, Drive, Duo, Earth, Finance, Hotel Finder, Maps, News, Photos, Scholar, Search, G Suite, Translator; Qiata; MSXPOS (PointOfSale) terminals; PDF Software: (Acrobat Reader, PDF Creator, Foxit Reader, PDF Creator, PDF24); SAP (FI, CO, CRM, HR, QM, PP, SD); Salesforce; Valispace; Workday