UX Management & Strategy
LichtBlick SE
(Energie, Wasser und Umwelt, 500-1000 Mitarbeiter)
Schlagwörter
User Experience (UX)
Agile Methodologie
Forschung
E-Commerce
Architektur
Automobilindustrie
Geschäftsplan
Customer Value Proposition
Informationsarchitektur
Mapping
Portfolio
Skills
Moin, I am a Senior User Experience Designer and Product Strategist with over 10 years of track record delivering digital services across e-commerce, automotive, fintech, and sustainable energy sectors. Expert in bridging user needs with business objectives through strategic design thinking and agile methodologies.
Core competencies
E-commerce, Fintech, Public Transport, Sustainable Energy, Digital Services, Fashion, FMCG, digital Campaigning
Tools & Methods
User Journey Mapping, Service Design, Strategic Research, UX Roadmapping, Ecosystem Architecture, Design KPIs, Agile Development, Feature Prioritization, Value Proposition Design
Core competencies
- Leading complex UX/UI projects from concept to delivery
- Creating user-centered design solutions backed by qualitative research
- Building and optimizing design teams and operations
- Facilitating strategic workshops and stakeholder alignment
- Driving product vision and roadmap development
- Implementing agile methodologies as Certified Scrum Product Owner (CSPO)
- Conducting user research and translating insights into actionable strategies
- Developing information architecture and user flows
- Creating prototypes and iterative design solutions
- Certified Scrum Product Owner
- Strategic Product Management
- Design Operations (Nielsen Norman Group certified)
- Workshop Facilitation
- Cross-functional team leadership
- Certified Strength Coach (YPSI B-License)
- Certified Fitness Trainer (ZFT)
E-commerce, Fintech, Public Transport, Sustainable Energy, Digital Services, Fashion, FMCG, digital Campaigning
Tools & Methods
User Journey Mapping, Service Design, Strategic Research, UX Roadmapping, Ecosystem Architecture, Design KPIs, Agile Development, Feature Prioritization, Value Proposition Design
Projekthistorie
12/2020
-
05/2024
Advocating for UX design and expanding the team.
My focus during my time at Lichtblick can be divided into two main areas:
Design Operations
? Established the Design Organization
?️ Laid the foundation for design
?? Developed the design chapter
User Experience Design
My focus during my time at Lichtblick can be divided into two main areas:
Design Operations
? Established the Design Organization
- Organizational structure
- Rituals and meetings
- Community of practice
- Hiring & Onboarding
?️ Laid the foundation for design
- Guiding design principles
- Toolset
- Design System
?? Developed the design chapter
- Training and sparring
- Playbooks
- Internal communication and advocacy of human-centered design
User Experience Design
- Completed various projects to enhance user experience for B2C, B2B, and internal processes.
- Redesigned the power2heat section and funnel.
- Conducted cross-departmental research to enhance customer support quality, efficiency and UX
- Established the groundwork for our energy service ecosystem, including the "Strom Wallet." and initial Questionnaire
11/2018
-
11/2020
Senior UX Designer & Product Strategist
Mutabor
(Marketing, PR und Design, 50-250 Mitarbeiter)
Establishing UX and product design in the newly formed Digital Unit of one of Europe's most renowned design agencies.
Tasks:
Industries:
Tasks:
- User experience design
- Information architecture
- User-centered design
- Digital product strategy
- Workshop facilitation
Industries:
- HealthTech
- FMCG
- Automotive
- eGov
- Engineering
07/2017
-
07/2018
Digital product Designer
eos.uptrade
(Internet und Informationstechnologie, 50-250 Mitarbeiter)
Enhancing digital services for public transport throughout Germany by prioritizing user-centered design and innovation.
01/2014
-
06/2017
User Experience Designer / Information Architect
SinnerSchrader
(Internet und Informationstechnologie, 250-500 Mitarbeiter)
Tasks:
• User experience design
• Information architecture
• User-centered design
Industries:
• Finance and Insurance
• Automotive
• Food
• Fashion
• User experience design
• Information architecture
• User-centered design
Industries:
• Finance and Insurance
• Automotive
• Food
• Fashion
Zertifikate
Reisebereitschaft
In der Stadt Hamburg mit einem Radius von 25 km verfügbar
