Beschreibung
Location: Turkey, AksarayExperience: 15 plus years of experience in Network operations
Language: English,Turkish
Skills: Delivery management
Requirement:
• Wireless Networking (CISCO,ARUBA,MERAKI), Network Routing/Switching, Cisco Prime, Cisco ISE, AAA
• DNS/DHCP/IPAM, Proxy
Responsibilities:
• Lead a team of more than 30 members and perform task allocation to the team. Conduct performance appraisals for reporting team members.
• Engage in third-party vendor interactions.
• Ensure that all the services under him/her are delivered by adhering to the agreed SLA/KPIs. Define and implement Service Improvement plans.
• Oversee Demand management, Incident & Change management, Problem management and Service Level Management activities in the service.
• Implement automations in the service resulting in effort and cost savings. Drive continuous service improvements activities in the service.
• Have regular forums to connect with client to discuss on day-to-day operational topics. Conduct Team meetings regularly.
• Engage in problem management process for root cause determination & permanent corrective action.
• Plan and oversee life cycle management activities(e.g. patching and upgrade activities)
• Leading the activities of Quarterly Maintenance weekends ensuring successful recovery of all the systems post activity.
Contract length: 6 months
Job Types: Full-time, Contract
Salary: Up to 450.00TRY per day
Work Remotely:
• Temporarily due to COVID-19