Agile Project Management, Product Owner / Product Manager, Process Manager verfügbar

Agile Project Management, Product Owner / Product Manager, Process Manager

verfügbar
Profilbild von Anonymes Profil, Agile Project Management, Product Owner / Product Manager, Process Manager
  • 61381 Friedrichsdorf Freelancer in
  • Abschluss: Dr.
  • Stunden-/Tagessatz: 125 €/Std. 1000 €/Tag
    V.B.
  • Sprachkenntnisse: deutsch (verhandlungssicher) | englisch (verhandlungssicher) | französisch (Muttersprache)
  • Letztes Update: 20.01.2020
SCHLAGWORTE
PROFILBILD
Profilbild von Anonymes Profil, Agile Project Management, Product Owner / Product Manager, Process Manager
DATEIANLAGEN
Profil Management Berater
Der Download dieser Datei ist nur mit einem kostenpflichtigen Account möglich.
SKILLS
Giscard is a leading senior management consultant with an extensive track record in the delivery of large-scale projects in IT and business strategy, and business transformation within the public and private sectors. He has overall experience in supporting European government agencies and leading private organizations within the retails, airlines, telecommunications and media, and financial / lending markets.
 
Primary areas of expertise are:
  • Enterprise Architect Management (EAM) & Business Process Architect
  •  Business Analysis / Product Owner
  • Program & Project Management
  • Digital Marketing Management
  • Business Requirement Management
PROJEKTHISTORIE
Project reference 1:
04/2015 – 11/2018: Senior management consultant – senior digital transformation consultant
Client / Industry Sector: FMCG
 
The project description:
The client has started a large program to digitally transform the whole company – from marketing & sales to supply chain, logistic and production.
As a digital transformation consultant, the role consists of identifying opportunities, where digital can leverage potential for improving business operation.
The mission consists of the business analysis with focus on digital technologies such as web technologies for marketing (e.g. WCMS, SEO, SEA, analytic, etc.) or customer experience management (e.g. voice, IoT, etc.); identification of projects with tangible impact, project initiation (e.g. setup, business case, stakeholder management, etc.) incl. technical analysis, and management of change activities.
Projects are conducted mainly using agile methodology such as Scrum and also using traditional waterfall methodology.
 
Role: Senior management consultant, senior project manager & program manager
 
Tasks:
  • Digital strategy definition
  • Digital platform management
  • Senior project management
  • Senior business analysis (planning, elicitation, documentation, etc.)
  • Analysis of improvement potentials; development of optimization recommendations (e.g. technical or organizational)
 
Project reference 2:
12/2013 – 04/2015: Business analysis, HR process optimization, project management
Client / Industry Sector:
European Parliament in Brussels and Luxembourg
 
The project description:
The European parliament has started a large program with the aims at streamlining the HR processes and organizations. As part of the program the set of legacy IT systems for managing human resources functions should be replaced with new up-to-date and flexible systems: the project.
The mission consists of the business analysis in order to setup and initiating the project. Additionally, support the technical project team with business and technical analysis, and management of change activities.
The future system landscape will be rollout for more than 9000 employees throughout EU countries and will impact critical HR functions such as recruitment, salary payment, performance management and professional training, social & medical services, etc.
 
Role: Lead business architect and project manager
 
Tasks:
  • Business architect responsible for the stakeholder management – interfacing between program manager (IT line manager) and internal clients (HR departments)
  • Documentation of the as-is processes and development of the to-be processes as business requirement baseline – ARIS business architect
  • Analysis of improvement potentials; development of optimization recommendations (e.g. technical or organizational)
  • Support the program with change management measures
 
Project reference 3:
04/2012 - 06/2012: Competition analysis –innovations and trends in the domains of customer experience management
Client / industry sector:
A leading German airline company - Airline
 
Role: Lead business analyst and engagement manager
 
The project description:
The client is a major European leader in the airline industry; the department is responsible for the customer experience management and has requested CGI to do a market analysis in order to identify innovations and market trends in the domain of customer experience management.
 
Tasks:
  • Business/engagement manager
  • Development of the methodology and conduct the competition analysis
  • Interviews with the competitors or companies in similar markets and collect insights from relevant analysts’ reports (e.g. Gartner and Forrester)
  • Documentation and analysis of the results and recommendations of top 10 set of activities
  • Presentation of the results and recommendation to the senior management
 
Project reference 4:
10/2012 - 11/2012: Restructuration of the HR domain / change management
Client / industry sector:
A global leader in aerospace, defense and related services – Aeronautic
 
The project description:
The new appointed head of human resource (HR) has the mission to restructure the HR organization and make it more performing, customer-oriented and cost-effective.
Logica consultants have been appointed for supporting the restructuration project in the early strategic phase:
  • 360° investigation of the organization incl. IT, business processes and organization;
  • Identification of potential improvement points
  • Elaboration and prioritization of the recommended actions
 
Role: Lead business analyst and engagement manager
 
Tasks:
  • Moderation of workshops with members of the senior management in France, Germany, Spain and UK.
  • Elaboration and documentation of the main outcomes
  • SWOT analysis with a focus on the strategic orientation such as the customer satisfaction, and cost reduction or efficient operations
  • Responsible for the budget management and reporting to the senior management
 
Project reference 5:
10/2010 - 11/2010: Restructuration of the customer service domains
Client / industry sector:
A worldwide large provider of leisure travels – Travel
 
The project description:
The client is facing a couple of challenges in Western Europe such as decreasing total revenues and increasing operational costs, in particular due to the distributed and redundant IT departments and services.
In order to address this suboptimal cost situation in the IT organisation, the CIO office has contracted Logica consultants for working out a series of measures for reducing the IT costs to at least 20% in the short-term and to approximately 30% in the mid-term, without reducing the quality of the IT services.
 
Role: Lead business analyst and project manager
 
Tasks:
As the engagement manager with a team of 3 Logica business consultants, I was responsible for the restructuration of the Western European IT service center organizations.
  • As the engagement manager with a team of 3 business consultants, I was responsible for the restructuration of the Western European IT service center organizations.
  • Project planning incl. schedule baseline, cost baseline, resource requirements and agree it with the CIO
  • Gathering of information with the main focus on the cost structure and the values of the delivered IT services in the different IT organizations
  • Analysis of the information / cost-value analysis, proposition of a optimization concept and an implementation roadmap
  • Documentation of the processes using ARIS Business Architect 7.0
  • Regularly reporting to the CIO and to the top management;
  • Responsibility for project delivery
 
Project reference 6:
06/2010 - 08/2010: Unified Communication Strategy
Client / industry sector:
A leading German financial institution – Banking
 
The project description:
The client is the IT demand division of a leading German financial institution. The client is responsible for the IT strategy and governance for over 20.000 users across the bank. As part of the IT infrastructure modernization project, the client has chosen to implement unified communication and collaboration (UCC) and need the help of Logica for the technology and implementation strategy.
The main task of the consulting team is to define a customized migration plan for the telecommunication infrastructure, including a detailed rollout plan and a recommendation for the technology providers.
 
Role: Lead business analyst and project manager
 
Tasks:
  • Management consultant working with a team of two Logica’s business analysts
  • Coordinators of the consulting assignment, SPOC for the client
  • Conduction of workshops for defining the overall objectives and for the requirements identification
  • Documentation of the state-of-art / As-Is IT architecture and the To-Be model using ARIS IT Architect
  • Documentation of the bid documents to be sent to the potential IT infrastructure providers
  • Coordination of the provider selection process
  • Coordination of the tender presentation sessions
  • Express recommendation to the client
  • Responsibility for project delivery
 
Project reference 7:
08/2010 - 08/2013: Rollout of a new CRM and sales IT platform for 4000 users worldwide
Client / industry sector:
A leading German airline company – Airlines
 
The project description:
The client has started a large initiative for refocusing their customer loyalty program. The initiative is supported technically by a new redesigned CRM IT platform. The new platform involves changes in the different processes such as B2B and B2C sales, service centers and customer feedback management. With the launch of the new platform, more than 4000 users will be working with new processes and new GUIs. The high number of changes needed to be managed efficiently to ensure the successful completion of the project.
 
Role: Lead business analyst and change manager
 
Tasks:
  • Engagement manager responsible for business change management with the support of 5 business consultants and business analysts.
  • Definition of a change management plan, change impact analysis, implementation of change measures such as trainings, user panels, change road-show, etc.
  • Documentation of the processes using ARIS Express (for visualization and communication only)
  • Responsibility for the budget management, reporting to the senior management
  • Representation of the subproject in the project review board and steering committee when needed.
 
Project reference 8:
04/2008 - 04/2010: Technology / Innovation Management – next generation telco services
Client / industry sector:
Large German telecommunication company – Telecommunications
 
The project description:
The client is confronted with a series of problems such as price erosion, new competitors and customer churn. To address these issues, the client is planning to adopt new technologies and to deploy new services as part of its strategic growth initiative.
 
Role: Lead business analyst and business manager
 
Tasks:
  • Logica consultants have been contracted to help in the analysis and identification of new product lines and their introduction into the telecommunication market.
  • Project planning and agreement with the client’s sponsor
  • Moderation of the workshop sessions with relevant stakeholders such as: technology experts, legal, data protection departments, sales, etc.
  • Elaboration of new product ideas, development of marketing concepts including pricing, promotion and partner concept, service delivery model, legal details, billing, and support process.
  • Documentation of the developed processes using ADONIS
  • Documentation of business requirements for IT, legal, data protection and accounting
 
Project reference 9:
12/2007 - 06/2008: AML Compliance: Preventive Crime Research (PCR)
Client / industry sector:
Leading European Financial Institution – Banking
 
The project description:
The PCR project is a global project at the bank which main goal is to avoid misusing of bank services for financing of organized crime, drug trafficking, and the financing of terrorism. The project presents interfaces to several departments of the bank and hence involves many stakeholders, which requirements should be analysed, consolidated and harmonized.
 
Role: Lead business analyst
 
Tasks:
  • Process & requirement analyst responsible for the analysis of the processes
  • Documentation of the processes using eEPK notation in MS Powerpoint
  • Communication with the stakeholders, analysis and identification of the process optimization potentials
  • Gathering, consolidating and analyzing IT requirements based on business process objectives
  • Management and support of the vendor selection process
 
Project reference 10:
06/2007 - 12/2007: Online rollout of a new product family – online shop for B2C
Client / industry sector:
World Leading European Beverage Company - Food and Stimulants
 
The project description:
The client has planned the launch of new product line; the product will be commercialised in B2C via a central Webshop; the central Webshop and the associated fulfilment processes will be launched simultaneously in 10 European countries. Besides IT development and maintenance of such a platform the main challenge consists of centrally coordinating the development and the implementation of the national specific requirements and a single logistic process for all the markets: demand & supply management, payment, distribution from global to local, etc.
 
Role: Lead business analyst and change manager
 
Tasks:
  • Process manager responsible for the coordination of the fulfillment process and the stakeholders management in the different involved markets (France, Switzerland, UK, Czech Republic & Slovakia, Spain, Portugal, Italy, Germany, Austria)
  • Development of the end-to-end fulfilment processes
  • Support the selection process of the global fulfilment service provider
  • Ensure information exchange between technical and business team in close cooperation with the project managers (technical and business)
  • Coordination of the companies involved in the fulfilment provision value chain
ZEITLICHE UND RÄUMLICHE VERFÜGBARKEIT
Verfügbar
KONTAKTANFRAGE VERSENDEN

Ja, ich akzeptiere die AGB

Ja, ich akzeptiere die Datenschutzbestimmungen

Hinweis: der Versand ihrer Kontaktanfrage ist komplett kostenfrei