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Skills
Microsoft cloud services, M365, ITIL v3 foundation, MS Office, PowerPoint, Excel, Word, MS Project, Visio, HP Service Manager, ISTQB, JIRA, cloud, ServiceNow, issue tracking, SharePoint, data management, RfP, Quality Assurance/Software Testing
Projekthistorie
06/2019
-
09/2019
Consultant Service Onboarding Microsoft cloud services
DAX
(Automobil und Fahrzeugbau, >10.000 Mitarbeiter)
Commercial onboarding of Microsoft cloud services in multi-tenant environment
02/2019
-
05/2019
Consultant Order and Billing Management
thyssenkrupp AG
# User 100.000+
Activities Ensure catalog, order and billing capabilities of IT services for both companies
after planned split of thyssenkrupp into two separate legal entities
10/2018
-
01/2019
Consultant IT Service Onboarding and O365 License Compliance
thyssenkrupp AG
# User 100.000+
Activities Design and Implementation of IT Service Onboarding and Operations
Processes to ensure correct billing of IT services, tactical process
improvements to ensure O365 License Compliance
10/2017
-
09/2018
Consultant ServiceNow IT Order Management
thyssenkrupp AG
# User 100.000+
Activities Implementation of order and billing processes for IT services in ServiceNow:
project management, process design, change and communication
management,
12/2015
-
09/2017
Deputy lead Project Management Office
thyssenkrupp AG
# User 100.000+
Activities Deputy lead of central PMO in a global IT infrastructure outsourcing program:
meeting management of monthly executive steering meeting, reporting to
management board, program resource controlling, internal audit.
11/2013
-
03/2014
Project Consultant Due Dilligence
thyssenkrupp AG
# User 100.000+
Activities Consultant for data management during RfP phase. Responsible for data
gathering, analysis and consistency checks on IT infrastructure-related data.
01/2011
-
12/2013
Research Assistant
Rheinische Friedrich-Wilhelms
Activities Research assistant in academic study "Power of Knowledge", responsible for
developing a composite index comparing nation states in education and
knowledge output
02/2013
-
09/2013
Junior Consultant
Haufe-Gruppe
# User 20.000+
Activities Concept development and feasibility study for additional features in tax
return software
Reisebereitschaft
Weltweit verfügbar
Projektmanagement, IT Consulting, PMO
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