Elisabeth Kinnman verfügbar

Elisabeth Kinnman

Product Manager

verfügbar
Profilbild von Elisabeth Kinnman Product Manager aus kersberga
  • 18432 Åkersberga Freelancer in
  • Abschluss: Business School Economics
  • Stunden-/Tagessatz: 100 €/Std.
  • Sprachkenntnisse: deutsch (Muttersprache) | englisch (verhandlungssicher) | schwedisch (Muttersprache)
  • Letztes Update: 14.10.2019
SCHLAGWORTE
PROFILBILD
Profilbild von Elisabeth Kinnman Product Manager aus kersberga
DATEIANLAGEN
CV - Elisabeth Kinnman

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SKILLS
Scrum, ITIL, MICROSOFT WINDOWS NT/2000 PIWIK, MICROSOFT OFFICE, BALSAMIQ WIREFRAMES, SAP R/3, XML, 
AHA Product Roadmap
Jira Issue & Project Tracking
PROJEKTHISTORIE
  • 02/2014 - 10/2019

    • Capgenimi BPO
  • Product Manager
  • Assignments include responsibility for developing the company’s apps, managing roadmap-planning for the products and determining the development strategy. In order to achieve optimal product development, I have comprehensive collaborations with the design department as well as with my colleagues in the global product department. I also conduct market analyses and have a close collaboration with the customer department. 

    • Collaborating with cross-functional stakeholders.
    • I lead two agile project teams sited in Romania and Russia, which entails management of twelve people, frequent travels, and work in different time zones.
    • Extensive experience in leading agile projects
    • Reporting to VP of Product in Germany

  • 01/2011 - 01/2014

    • CAPGEMINI BPO
  • PROCESS LEAD
  • The role as Process Lead in Supplier Service Management included responsibility for integrating
    customers and activating suppliers to the IBX purchasing platform. Having several large clients such
    as DHL, IKEA, and Lufthansa as well as an international suppliers' network involved work with
    roll-out of integration projects depending on country or language. Furthermore, the work required
    both technical and processual work in order to conduct a complete integration for the customers.
    * Education of new suppliers and support for the producing of optimal product information for
    the B2B-market.
    * Integration of external e-commerce.
    * Led the global Customer Implementation projects and had overall responsibility to deliver
    according to the agreed project plan.

  • 01/2010 - 01/2011

    • CAPGEMINI BPO
  • SENIOR PROCESS ANALYST
  • Responsibility for an advanced support function in the 1st and 2nd line of support, which included
    customer service and incident management. I had an overall responsibility for a number of customers
    that were appointed to me.
    * Acting team leader.
    * Worked as part of a multi-cultural team.
    * Project-based work with introducing of new systems and upgrading of current systems.

  • 01/2006 - 12/2009

    • IBX Group AB
  • CONTENT SPECIALIST
  • Worked for suppliers with uploading electronic files. I worked with developing work processes,
    systems for product development as well as streamlining work procedures. In addition, I educated
    suppliers, colleagues, and clients in the usage of the company's digital tools for purchase and
    e-commerce, and I also assisted suppliers during maintenance of electronic product catalogues.
    * Continuously improved work processes through the implementation of ITIL-standard.
    * Content Manager for a purchasing app.
    * Initiated a large digitalization process that is still ongoing.
    * 2nd line support and customer responsibility.

  • 01/2005 - 01/2006

    • KARL-RUPRECHT
  • GUIDE, INTERPRETER
  • Took part in excavations in Germany and Austria and concurrently worked as an interpreter and guide
    for visitors.

  • 01/2001 - 12/2004

    • VICTORIA VERSICHERUNGEN
  • STAFF ADMINISTRATOR
  • Assignments included staff administration, managing salaries, coordinating the recruitment for the
    company, and producing staff statistics among other assignments.
    * Responsible for new employees and their training.

  • 01/1998 - 01/2001

    • H&M
  • SALESCLERK
  • Store employee with extensive responsibility for customer service.

  • 01/1996 - 01/1998

    • VARIOUS HOTELS & RESTAURANTS
  • SERVICE STAFF
  • Varying assignments on several different hotels and restaurants. Among other assignments, I worked
    as a waitress, had responsibility for bookings, and managed the front desk.

ZEITLICHE UND RÄUMLICHE VERFÜGBARKEIT
Reisebereitschaft besteht
Verfügbarkeit frühestens Anfang 2020
Possibility to travel exists
Availability january 2020 at the earliest
KONTAKTANFRAGE VERSENDEN

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