Senior Consultant - Projekt Leiter - Projekt Manager

Project experience: Description
Since 01.10.2017 National Leasing company
IT Infrastructure operations Manager ITIL
Managing various applications, release and go live of new
services and products; interface between business and
development, e.g. DWH Oracle BI, SAP, partner data,
contract management..
Planning and managing infrastructure and software projects
Managing various IT Service provider
SLA and KPI management, incl. Service desk, data center,
networks and infrastructure
Design requirements and ensure proof for IT operations
Optimisation and improvement of IT operations and
applications
Team planning on KANBAN board

02/2016 -30.09.2017 Deutsche Bank Frankfurt, Digital Factory
Project Manager Mobile App development
Build up and managing new Continuous Integration platform
for mobile app development based on Bitbucket, Teamcity,
Artifactory, SonarQube, etc.
Environment matches IT security requirements and provides
fully automated development and deployment.
Serving 6 agile developer teams.
Migration of various projects to new continuous integration
platform, for automated build and source code management
Setup role and permission concept
Integration Appdynamics as cloud service to manage
application performance, incl. tool evaluation, IT security
concept, role model, IT operations
Establish appropriate processes for deployment, transition to
production, incident and change management
Integration HockeyApp (Microsoft) for Over The Air
deployment to mobile devices
Planning integration of mobile payment feature for mobile
apps
Planning and approval management of the IT security
requirements like network and encryption
Managing tasks, sprints and user stories in Jira using agile
developing methodologies like Scrum

04/2015 - 01/2016 Deutsche Bank Frankfurt
Project Manager Digitalisation Retail Banking
Managing of about 40 customer orientated projects in the
Retail Banking area,
(e. g. mobile apps, sales and marketing platform, price alert,
Paydirect, Digital account opening, investment app, product
shop, Personal Finance Manager)
Managing project leaders: structure budget planning, setup
reporting, timelines
Coordination with project managers of goLive, UAT dates
with Release and Change Management, financial planning,
infrastructure requests (RfS), production support requests
(e.g. Firewall changes, establishment of new important end to
end connections
Development and introduction of new support functions and
processes
Engagement and incorporation of Transition Management
Support in RFS (Hardware) delivery and network topics

01/2015-03/2015 Deutsche Bank Frankfurt
Project Manager project NEXT - digitalization Deutsche
Bank
Budget planning, project management of various projects e.
g . smartphone and smartwatch apps, DWH for sales and
marketing, Paydirect, Digital Account opening, Campaign
Management, Digital Performance Management (SAP
HANA and Business Objetcs BI technology)
Planning in interaction with multiple stakeholders like
infrastructure, business units up to hand over to IT service
operations,
Setup all relevant levels of environments incl. the interfaces
to surrounding and corresponding systems
Non Functional testing, operating instructions

09/2014-12/2014 Deutsche Bank Frankfurt
Integration Manager Postbank and – Deutsche Bank
Work stream lead Integration of ITSM processes for IT
service teams Postbank into Deutsche Bank
Provisioning new VDI workplaces incl. application needed
for particular teams
Introduction of ITSM processes Deutsche Bank incl. tools to
Postbank team members ( Incident and Change
Management)
Joint exercise to build up LPT and Prod4Giro environment

01/2013-08/2014 Deutsche Bank Frankfurt
SAP Project Manager - Magellan International
Budget planning, risk management; terms of reference
Management of various support teams to build up SAP
environments from test, maintenance and production
migration environment as well. (SAP Banking Services SAP
BS, SAP Bank Analyser SAP BA; SAP Business
Warehouse SAP BW, SAP Process Orchestration SAP PO)
Rollout of German ITSM processes to Italy: Release,
Change, Deployment, Incident and Problem management
Development, agreement and introduction of SLA for the
ITIL aligned teams
Introduction of project specific helpdesk to improve incident
resolution during project phase.
Training and coaching of SAP team members in ITSM
disciplines
Go Live Planning
Introduction of DPS ongoing, pilot phase, roll out and fixing
Change / Deployment Management: Release planning and
implementation, fix implementation

07/2011-12/2012 Deutsche Bank Frankfurt
SAP Project Manager RTP (New Retail Target platform)
Evaluation cost and efforts to change interfaces and
applications that needs to be changed because of the
introduction of SAP
Management to build up of various SAP environments from
test, maintenance and production as well as time travel
capable environment and migration.
SAP Banking Services SAP BS, SAP Bank Analyser SAP
BA; SAP Business Warehouse SAP BW, SAP Process
Orchestration SAP PO
Management of the implementation teams which have to
provide software
Planning of all relevant interfaces to surrounding systems
Introduction of ITIL processes Change, Incident and
Problem management
Introduction of ITIL processes Deployment Management,
Release Management
Maintaining environments incl. regular End of Day and time
shifts
Setup of ATM for all test environments incl. ATM, Host
backend and eCMS monitoring software, during project
phase the host backend was going to be replaced with
solution from DPS. Planning and build up of environments -
DPS testing on site.
Development and establishment of the ITSM processes
incl. documentation of the particular important workflows.
Planning and execution of End of Year tests
Planning go Live and control centre after go live


03/2007-06/2011 Deutsche Bank Frankfurt
IT Service Management
Development and roll out of new service management
processes in the area EMEA bases on ITIL framework,
CMMI and Six Sigma Alignment, documentation in ADOIT
Review and rework of Problem Management tool
specification and service design processes
Test and preparation of implementation
Set up of reporting and management structures
Roll out and introduction of problem Management in EMEA
Global roll out and Operations of Problem Management for
Application Services
Global roll out and Operations of Problem Management for
Infrastructure Services
Root cause analysis, development and implementation of
measures to permanent improvement and stabilisation incl.
coordination of multiple support teams and external service
providers.
Business analysis of various business units and
applications
(Italian Online Banking Platform, DWS SimCorp Dimension
system environment for fund accounting, internal global
HR-Online Tool, SOA; MESH, dbSmart, Orinoco)
SimCorp Dimension: stabilisation daily business and
optimisation in client reporting and back office operations,
development and implementation of appropriate monitoring
and reporting, release upgrade, hardware upgrade, Oracle
data base tuning; SQL statement tuning; infrastructure
optimisation
Creation of test specifications for performance tests and
error analysis
Architecture and configuration review of middleware
components, data bases and mainframes
Review and new planning of organisational structures of
internal units and service provider IBM and off shore
service providers
Crisis management on board level incl. consequent
reporting of resolution progress
Problem Management Windows File Server incl. migration
to new file system
Lean project to streamline business process, improve
efficiency
Project coordination of various internal projects:
Transfer of employees
Data centre clear out incl. Tech refresh
Domain migration
Core Build Desk Top roll out

07/2006 -03/2007 T-Mobile, Bonn
Project Manager implementation CRM system as DWH
(virtual team management, headcount 25-40)
Project manager, responsible for timely delivery of
implementation
Management of involved business areas T-Com, T-Mobile,
T-Online, T-Punktgesellschaft, Telekom headquarter;
functional and with regard to deadlines coordination of
deliverables from other business units,
Development, internal and external testing, functional
departments and functional tests
Management general contractor
Tracking of content, budget and quality specifications
Creation agreement and tracking of mile stone project plans
(MS Project)
Change, Incident- und Problem Management on basis of
ITIL Framework, implementation of processes and tools on
basis of Remedy.
Coordination of additional change requests
Supervision quality of functional tests and tracking of
progress during development and test.
Implementation network infrastructure and hardware
Coordination of technical requirements with business
departments
Creation of application introduction concept
Coordination and execution of go live including overall
acceptance and regression test in all business areas
Planning hardware specification
Coordination of IT concept, IT service management with all
business areas and general contractor

01/2006-07/2006 T-Systems, Frankfurt
Migration Online trade platform Service Union
Investment (virtual team management, headcount 15-
20)
Project Management, responsible for implementation on
time
Management delivery units and external service provider
Installation network infrastructure and hardware
Technical planning and time scheduling
Migration application server, database and various
infrastructure components
Migration services during operations
Execution disaster tests, load performance tests and
technical tests according SLA
Implementation Order Management, Business Processes,
Reporting and Monitoring
Change, Incident- and Problem Management based on ITIL
(Remedy)

10/2005-12/2005 T-Systems, Frankfurt
Migration Callcenter Service Union Investment (virtual
team management, headcount 15-20)
Project Management, responsible for implementation on
time
Management delivery units
Installation network infrastructure and hardware
Technical planning and time scheduling
Migration application server and database
Execution disaster tests, load performance tests and
technical tests
Implementation Order Management, Business Processes,
Reporting and Monitoring
Change, Incident- and Problem Management based on ITIL
(Remedy)

08/2005-10/2005 T-Systems, Frankfurt
Migration File Transfer Service Union Investment
(virtual team management, headcount 15-20)
Project Management, responsible for implementation on
time
Management delivery units
Installation network infrastructure and hardware
Technical planning and time scheduling
Migration services during operations
Execution disaster tests, load performance tests and
technical tests
Implementation Order Management, Business Processes,
Reporting and Monitoring
Change, Incident- and Problem Management based on ITIL
(Remedy)


11/2003-01/2006 Siemens AG, München, Project reorganization WAN,
CIO Operations CIP Order Coordination (headcount 10)
Program Management and PMO world wide change of the
Siemens WAN to new MPLS platform, service level, new
service provider
Business process development and optimization internal
and external with ITIL
Development Service Portal for order management
Process optimization internal und external with service
provider with Aris and ITIL
Securing quality of the operational database systems
Project Controlling
Implementation Reporting and Project Marketing
Optimization billing service provider
Establishment new Charging model
Management internal order management, external order
management und Service Consulting for old IP environment

09/2004 – 12/2004 DHL, Basel, Management Information System
Documentation Swiss Management Information System
and preparation for integration into the worldwide Reporting
System CREST of the Company Deutsche Post on basis
SAP
Data consolidation of different cost controlling systems of
the subsidiaries


05/2003-01/2004 Allianz Agis, Frankfurt, performance management
Benutzerservice (IT Service desk)
Integration Dregis –Agis (Allianz):
Change Management, Project Planning/ Management
Integration Dregis- Agis (Allianz Insurance): Change
Management re- organization, compilation and revision of
organization and process manuals, planning cost centers
and internal service Charges (input from business units)
SAP R/3 CO/FI
Business analysis and structuring of the business areas
Securing of prompt billing
Controlling external providers and internal cost allocation
SAP R/3 CO/FI
Structuring of the reporting to the management
Development and preparing Budget planning processes
Forecasts


03/2002-05/2003 Dresdner Bank, Dregis, Frankfurt, Controlling
Development of the controlling instruments and methods
(15 % Saving of the ongoing costs in 2002 and 20% in
2003)
Business analysis and structuring of the business areas
Implication of the financial data from SAP R/3 with the data
of the User Help Desk (Datasource ACD, Oracle)
Securing of prompt billing
Controlling external providers and internal cost allocation
SAP R/3 CO/ FI
Structuring of the reporting to the management
Development and preparing Budget planning processes
Forecasts
Preparation of monthly, quarter and annual terminations
SAP R/3 CO/FI
Special Analysis for various target groups

07/2001-12/2001 Prudential / SALI, Dublin, Business Change
Management Germany / Program Management (Live
Insurance Company)
Development and implementation of a Europe- wide
web based application
Generating MS project plan with milestones, deliverables
and responsibilities to implement a new working
environment (Change Management) with Plexus workflow
system, Unisure Database, Siebel CRM, Depcon
Printmanagement, Filenet Archiving on a web based front
end
Business Analysis and documentation of the current work
content and quantity of work for Change Management
(work shops and interviewing managers and end users)
Business Analysis and documentation of documents (legal,
scanning, storing electronic or physical)
Business Analysis and planning new work processes (End
to end) in the new environment including mail processing,
print management, scanning system and electronic archive,
data high speed input, key telephone system (work shops
and interviews with managers)
Set up of the end to end processes, technical specifications
and requirements for the IT development
Responsible for the unobjectionable run after
implementation (Change Management)
Planning Key Telephone System (Siemens Hicom): ACD
(automatic Call Distribution), FAX- Server, IVR (integrated
Voice Routing), CTI, UMS (unified messaging) (work shops
and interviewing managers and end users)
Planning office move to Neu Isenburg for 100 employees

12/2000-07/2001 Mannesmann Arctel, Frankfurt, construction PMP
network, Head of regional Implementation
(Telecommunication Company, headcount 5)
Detailed milestone planning to achieve the construction of
the Point to Multipoint transmitting stations
Assignment and management of site acquisition companies
for lease conditions, lease contracts
Evaluation of sites under marketing, RF/ transmission, civil
works and site management aspects
Supervising of the planning companies and suppliers under
consideration of the schedule and costs
Assignment and supervising of sub companies in the rollout
of construction and implementation
Negotiation with renters
Examine and release of the implementation planning
Management of the frequency applications
Responsible for personnel, milestones and subcontractor
management under consideration of license protection
deadline
Monitoring and reporting the activities with a project
information tool
Management and tracking of the progress
Leased line management

09/2000-12/2000 Mannesmann Arctel, Frankfurt, Project Manager
(Telecommunication Company, headcount 10)
Conception and implementation of the reporting to the
companies management, definition of milestones
Structuring the work flow process and responsibilities,
deadline planning for build up the PMP base stations on
time, documentation, implementation and training

07/1999-09/2000 Mannesmann Arcor, Project NTA, Head of
Implementation, PMO (Telecommunication Company,
headcount 10-15)
Networking of 6500 Ticket machines with dial-in IP
connection
Realization of a interface to the customer care and billing
system
IP-management
Cost controlling of the leased lines / leased line
management), purchase orders, internal working hours,
SAP R/3 CO/FI, PS
Support billing system
Development and documentation of the import interface for
the network documentation
Supervision and management of the regional project
managers
Coordination of the network service department and the
central planning departments
Planning of the cost Structure in SAP R/3 PS under
consideration of controlling and accounting department
Reporting to customers project management and business
management
Development of interfaces between Project Information tool,
Leased Line Management, Network documentation
database and order transaction database
Issue project manual
Issue the service level agreements and settle with the
concerned departments

09/1998-07/1999 Mannesmann Arcor, Project EbuLa, Head of
Implementation, PMO (Telecommunication Company,
headcount 10)
Building up of 400 routers in the Arcor IP-Net
Conception and implementation of the reporting to the
company management and the customers project
management SAP R/3 CO/FI
IP-management
Coordination of the network service department and the
central planning departments
Creating of transaction specific processing instructions
project and process analyses, project and process
predefinitions, organization, capacity planning, materials
management,
Cost controlling of the leased lines / (leased line
management), purchase orders, internal working hours,
SAP R/3 CO/FI, PS
Assignment and supervising of sub companies in the roll
out phase
Supervision and management of the regional Project
Managers
Planning of the cost structure in SAP R/3 PS under
consideration of controlling and accounting department
Development and introduction Project Information tool, with
interfaces to the databases of Leased Line Management,
Network documentation database and order transaction
database
Issue project manual
Issue the service level agreements and settle with the
concerned departments

12/1997-09/1998 Mannesmann Arcor, Eschborn, Migration Project
Deutsche Bank, Project Management - PMO
Migration of more than 20.000 terminals into a new Voice/
Data network
Creating of transaction specific processing instructions
project and process analyses, project and process
predefinitions, organization, capacity planning, materials
management
Planning of the cost structure in SAP R/3 PS under
consideration of controlling and accounting department
Supervision and management of the regional Project
Managers in the roll out
Conception and implementation of the reporting to the
company management and the customers project
management

02/1997-12/1997 Mannesmann Arcor, Key Account order transaction,
Project Manager (Telecommunication Company)
Development and introduction of project management tools
in the field of telecommunication
Training of the Project Managers in Access, Project, Excel
and SAP R/3 CO/FI, PS
Creating training manuals
Business Analysis, issue and structuring the order specific
transaction regulations, organization and sequence
structure for standard orders and sales support orders,
implementation of the changed process
Specification for the IT –development
Planning of the cost structure in SAP R/3 PS under
consideration of controlling and accounting department,
documentation, implementation and training
Structure and document the order transaction process for
the customers Deutsche Bank and Deutsche Bahn

09/1991-02/1997 Metallbau Jäger, Project Manager (Metal Construction
Company)
Preparation of price quotations, sales, consulting of
customers and architects, capabilities list, technical detail
planning, production control, purchasing, construction
management, project management, final settlement