Head of CRM
(Industrie und Maschinenbau, 1000-5000 Mitarbeiter)
Schlagwörter
Skills
Discipline - Structure - Eagerness
Customer Relationship Management
Management
Projects
Programming
MS Office
Customer Relationship Management
- Microsoft Dynamics 365 Marketing
- Microsoft Dynamics 365 Sales
- Microsoft Dynamics 365 Field Service
- Salesforce Sales Cloud
- Salesforce Marketing Account Engagement
- Salesforce Service
- Salesforce Field Service
Management
- Manager of 2 senior Salesforce Consultants
- Process harmonization
- Scrum (PSM 1)
- Costmanagement (nearly 200k saved)
Projects
- Salesforce Rollout (MSD to SFDC)
- IT Project Lead
- Migration Lead
- Subject Matter Expert (Service, Sales, Marketing)
- Cutover Lead
- Transition Manager
- Part of Integration
- Implementation of Dynamics 365 for Marketing
- Migration of D365 Sales onPremise to MS Cloud (SSIS (Kingswaysoft))
- Global Rollout and support for first level ticketing software (OTRS)
- Rollout of expense managment software (SAP Concur)
- onboarding & Handover to Support Agency
- onboarding of small team to MS Teams during Covid
Programming
- JavaScript
- HTML/CSS
- Angular / Vue.js
- SQL
MS Office
- Word, Excel, PowerPoint
- Excel Pivot Tables
Projekthistorie
09/2022
-
bis jetzt
02/2021
-
07/2023
CRM Consultant
Bystronic
(Industrie und Maschinenbau, 5000-10.000 Mitarbeiter)
01/2018
-
02/2021
CRM Service Owner
Oerlikon Metco AG
(Industrie und Maschinenbau, >10.000 Mitarbeiter)
02/2020
-
07/2020
Interim Project Manager Business Development
Fairtrade Max Havelaar
(Sonstiges)
04/2015
-
12/2017
CRM Administrator
Oerlikon Metco AG
10/2014
-
04/2015
Directional beam pioneer / Driver C1
Swiss Armed Forces
08/2014
-
10/2014
Computer scientist Support
Sulzer Metco AG
(Industrie und Maschinenbau, >10.000 Mitarbeiter)
08/2010
-
08/2014
Computer scientist EFZ Focus Support
Sulzer Metco AG
03/2010
-
08/2010
Draftsman EFZ
Härdi & Fritschi AG
Reisebereitschaft
Weltweit verfügbar
