Profilbild von Laura Zermin Product Owner / (Tech) Product Manager / UX Researcher aus Muenchen

Laura Zermin

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Letztes Update: 23.02.2024

Product Owner / (Tech) Product Manager / UX Researcher

Abschluss: Master of Science
Stunden-/Tagessatz: anzeigen
Sprachkenntnisse: deutsch (Muttersprache) | englisch (verhandlungssicher) | französisch (gut) | spanisch (verhandlungssicher)

Dateianlagen

2024-Zermin-Laura-2_230224.pdf

Skills

Erfahrene IT-Produktmanagerin mit einer nutzer- und datengetriebenen Herangehensweise ans Produktmanagement. Mehr als sechs Jahre Erfahrung in der Entwicklung digitaler Produkte von der ersten Idee bis zur Markteinführung sowie im Aufbau und in der Leitung disziplinübergreifender Teams.

Projekthistorie

05/2020 - bis jetzt
Freelance Product Manager/Product Owner

Working on different projects with start-ups and NGOs across Africa, Asia and Europe, implementing tech products that solve real world problems.

Example projects:
- POS system analysis in Rwanda & Kenya with One Acre Fund;
- Creation of a big data analysis tool for agricultural loan suggestions in Rwanda, Kenya and Zambia;
- Platform creation to support artisan women during COVID19 in India;
- Event managment for the Global Goals Jam Munich.

01/2019 - 03/2020
Senior Product Manager
Temedica

  • Led the product development process of the start-ups newest healthcare app from product idea to go-tomarket (first 300 users) by implementing a rigorous data- and user feedback based agile development process.
  • Planned and oversaw budget (€180'000/year), long term goals and general strategic direction (market segment, user targeting, feature decisions).
  • Managed both internal and external stakeholder relationships; project in partnership with a large multinational company and a research institute (revenue-led: ca. 500'000EUR).
  • Built a product team of five by monitoring team metrics, setting up team and communication structures and regular feedback sessions.
  • Developed and set up consumer support process and guidelines, using not only E-mail, Phone and Website chat, but also WhatsApp, PlayStore & AppStore reviews . Frequently carried out customer support, working with fellow product managers to improve experience across products as well as to increase support efficiency.

09/2017 - 11/2018
Co-founder
foodcast

  • Developed an app that provided an inventory managment system for small-scale retailers
  • Led the product and business development: Set up and executed on the strategic direction of project and business; led design, development and roll-out of MVP in three urban markets in Nairobi.
  • Secured €10'000 initial funding from grants 3 months after project start ; later led investor and external stakeholder relations, initiated seed funding round.

Reisebereitschaft

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Profilbild von Laura Zermin Product Owner / (Tech) Product Manager / UX Researcher aus Muenchen Product Owner / (Tech) Product Manager / UX Researcher
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