Margarethe Bakala verfügbar

Margarethe Bakala

Management Consultant, Transformation Project and Program Manager

Profilbild von Margarethe Bakala Management Consultant, Transformation Project and Program Manager aus WoluweSaintPierre
  • 1150 Woluwe Saint Pierre Freelancer in
  • Abschluss: nicht angegeben
  • Stunden-/Tagessatz: nicht angegeben
  • Sprachkenntnisse: deutsch (Muttersprache) | englisch (gut) | französisch (gut) | niederländisch (gut) | polnisch (gut) | russisch (gut) | spanisch (gut)
  • Letztes Update: 04.09.2020
CV - Margarethe Bakala

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- Senior professional with an extensive track record in conceptualizing and managing large scale, complex Business and IT transformations across a variety of functions and industries 
- Over 10 years working experience in management consulting environment with a broad international working experience and used to work with multicultural teams in matrix organisations 
- Versatile expertise across many methodologies and competences: Finance Transformation, Target Operating Model design, Cost reduction, Organizational Design & Development, Lean and Operational Excellence, Change Management, Project and Program Management 
- Sectors of expertise: mainly Financial Services; Pharmaceuticals, Consumer Goods, Process industries 
- Worked across a wide range of business functions in large multinational organisations while managing change in complex environments 
- Recognized for results oriented, pragmatic and hands-on approach. My sharp analytical skills combined with organizational, project and people skills enable me to achieve desired objectives in the most challenging environments
  • 09/2020 - 09/2020

  • Post-merger Integration Program Manager
  • Set-up and execution of a wide range portfolio of transformation and integration projects in the Finance
    department. Scope included Finance, Legal Merger, Procurement, Data Quality and Broker sales channel
    support. Worked closely with CFO to identify and track cost and synergy opportunities and targets

  • 09/2020 - 09/2020

  • Program Manager
  • Global ERP implementation and business transformation across multiple functions and EMEA entities to
    drive Operational Excellence through Back-Office process redesign and system integration

  • 09/2020 - 09/2020

    • SOPRA Banking
  • Project Manager and Consultant
  • Various assignments

  • 10/2015 - 02/2017

  • Transformation Director, Corporate Technology
  • * Line management responsibility for internal transformation consulting unit
    * Key mission to transform and up-skill existing team to meet future transformation demands
    * Program Lead for a major and multidimensional strategic culture change transformation

  • 05/2011 - 07/2013

  • Financial Services Strategy & Operations Manager
  • Specialised in Financial Services, leading mostly Operational Efficiency projects:
    * Euroclear, UK - Responsible for re-design and implementation of Finance Target Operating Model with
    focus on cost reduction and performance improvement - reducing FTE level by 35%
    * SWIFT, BE - Responsible for design and implementation of Total Cost of Ownership reduction program;
    design of TCO go-to-market approach
    * ING Group, NL - Responsible for Solvency II feasibility assessment and solution design of Data Quality
    architecture, evaluation of monitoring tools and processes
    * Business development focus on digital channel innovation

  • 01/2010 - 03/2011

  • Financial Services Manager
  • Major assignments included:
    * ABInBev, BE - Program Manager on design and implementation of European Supply Chain Program;
    management of suppliers
    * Johnson & Johnson, BE - Project Manager on assessment and design of Shared Service Center
    * Top European insurer, BE - Design of change management approach for broker channel

  • 10/2006 - 09/2009

  • Senior Management Consultant
  • * Focused on Financial Services, leading strategic, Business Development, Operational Efficiency
    improvement and Post-merger Integration engagements for KBC Group entities in Central & Eastern
    Europe. In role of Program/Project Manager leading teams of <10 people

    * Business Transformation, Post-merger Integration and Change Management
    o Designed and implemented major post-merger integration and transformation program:
    - Restructured headquarters organisation - streamlined and reduced HQ and network organisation
    structure, reducing FTE levels by 10%
    - Redesigned and centralised accounting and related administrative processes: freeing up 20% of total
    network staff time and reducing FTE levels
    - Designed and implemented performance management and incentive framework for sales network
    o Consultant and Program Manager on end-to-end credit redesign and multidimensional business
    transformation with focus on process standardisation, product redesign, cultural change and operational
    performance improvement. Result: shortened process time by up to 50% with net savings of € 8M
    o Redesigned account opening process for Retail Banking
    o Quick Scans to assess organisational, financial, operational performance and distribution models
    o Co-developed post-merger integration approach for CEE entities
    o Developed and implemented group wide change management methodology

    * Business and Sales Channel Development
    o Designed and launched broker sales channel and service model yielding €10M top and bottom line
    improvement in first year
    o Designed and piloted sales performance improvement initiatives: introduced standardised sales
    management practices and simplified processes throughout network
    o Assessed business model and re-designed target sales network target operating model

  • 09/2004 - 09/2006

  • Independent Consultant
  • * Lobbying activities and reporting on EU funded programs for SMEa and consortium members
    * Acquisition and financing, reporting on tendering procedures, consortia building, project management

  • 11/2002 - 03/2004

  • Clinical Research Associate
  • * Set-up of large-scale clinical trial, coordinated and monitored the trial during its duration
    * Responsible for status reporting to management and for publication

  • 09/2001 - 10/2002

  • Marketing Associate
  • * Co-developed branding concept in company's strategic reorganization and core business transformation
    * Prepared yearly marketing plan. Market research and analysis, customer surveys, reporting to CEO