JH

Jens Hoefer

teilweise verfügbar

Letztes Update: 12.05.2021

SAP Beratung, SAP CRM, SD, MM, C4C, S/4 HANA, Solution Architect

Abschluss: Dipl. Wirtschaftsingenieur
Stunden-/Tagessatz: anzeigen
Sprachkenntnisse: chinesisch (Grundkenntnisse) | deutsch (Muttersprache) | englisch (verhandlungssicher)

Schlagwörter

Dateianlagen

Jens Hoefer - CV 2021-02 D.docx

Skills


Customer Relationship Management
  • Experience from several international projects within the different areas of CRM (covering complete projects, prototype implementation, development and support)
  • Marketing & Campaign Management 
  • Trade Promotion Management
  • Loyalty Management
  • Sales Cycle Processes (Lead, Opportunity, Quotation, Sales Order Processes as well as Channel Sales, Internet Sales)
  • Service Processes (Service Ticket Processing, Service Order Management, In-house Repair Scenarios, Complaint Management, Service Contract Management, Service Contract Change Management, Pricing and Billing incl. Billing Plans, Installed Base Management, Usage Based Billing)
  • CRM Interaction Center 
  • Case Management
  • Partner Channel Management
  • CRM Asset Finance and Lease
  • SAP Cloud for Customer (C4C)
  • SAP S/4 HANA
Enterprise Resource Planning
  • Experience from several projects in various ECC modules with a main focus on SD, MM, FI, CS and SRM in various roles.
  • Order-To-Cash Scenarios (SD Sales Order, Delivery, Goods Movement)
  • Procurement-To-Payment Scenarios
  • Customer Service Management 

Experience in Pricing and Billing Scenarios (CRM and ECC)
Experience in Master Data Governance
SAP Hybris Commerce (SAP Commerce Cloud)

Projekthistorie

Reisebereitschaft

Verfügbar in den Ländern Deutschland
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