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Ahmed Tariq

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Letztes Update: 06.09.2022

Customer Services | SQAE | Business Analysis | Business Development

Abschluss: msc
Stunden-/Tagessatz: anzeigen
Sprachkenntnisse: englisch (verhandlungssicher)

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Ahmed Tariq CV.pdf

Skills

Multi-certified technology professional with industrial experience in multiple domains. I offer services as follows:
Business analysis
  • Requirement analysis
  • Gap analysis
  • Competitive analysis
  • BRD/FRD/SRS documentation
  • Kanban, scrum, agile methodologies
  • Web, desktop and mobile applications
  • Healthcare, finance, tourism, ecommerce, HRIS domains
Software quality assurance
  • Smoke testing > Sanity testing > Regression testing > Extended testing > Negative testing
  • UAT
Customer services
  • Technical support
  • Customer success management
  • Phone, email and chat support
  • Inbound/outbound and B2B/B2C
  • Virtual assistance
  • Excellent verbal and written communication
Translation
  • 100% real, human translation
  • Quick delivery (on your expected time)
  • Reasonable prices
  • Quality work 100% guaranteed
Data entry
  • Data Conversion (PDF to Excel, JPEG, XML etc.)
  • Lead generation
  • Online promotion
  • Reviews
  • Typing
  • Data mining
  • Advance microsoft applications skills: Excel, Word, Project, PowerPoint and Outlook.
About me
  • Continued support after project delivery
  • Serious about meeting deadlines
  • Available 24/7, quick response guaranteed
  • Quality work, professionalism and transparency
  • Realistic, negotiable rates

Projekthistorie

08/2019 - 04/2020
Consultant
Physicians EMR, LLC (MDTech)

- Training for new clients, provide software demos to the prospects
- Work with cross-functional teams to manage day to day tasks
- Technical documentation for change requests and new projects
- Designed and analyzed inventory management and issue tracking application for the company
(In-house app to track IT related software/hardware activities)
- Analysis for mobile based application (App for users to be able to access/update their information
through mobile devices)
- Analysis for new reports to facilitate the clients e.g. activity wizard report and activity logs Website
(pemr.com) maintenance and content writing
- Change handling and reporting using JIRA

04/2017 - 03/2018
Sr. Business Analyst
MDVision (Sovereign Medical Group)

- Conduct in-house training sessions and gave application demos to new users. Technical
documentation, client training and demos
- Analysis for check-in app (A proxy app to check in a patient when he has reached in the
premises of practice, which locates the long/lat to check in the appointment of the patient)
- Analysis for vitals app (A sideline extension of an electronic health record system to
observe and report patient vitals through a digital device)
- Designed new modules such as transitional care management, revamped patient portal
application for web, iOS/android and worked on new software i.e. ambulatory surgery
center etc.
- Certified company's primary product with ONC - MU2015 edition

01/2016 - 04/2017
Application Analyst
CureMD

- Conduct internal and client training sessions




- Data migration, trouble shooting on software and server side, bug reporting and creation of
BRD/SRS and user stories
- Stakeholder and backlog management
- Successful integration of the company's primary product with 100+ vendors
- Change request handling, project tracking and bug locking using CRM and TFS

06/2015 - 12/2016
Business Development Manager
Ovex Technologies

- Generate business through the provided leads
- Review and communicate proposals and cost estimates to customer and stakeholders
- Develop and test unique business generating strategies
- Meet personal/team qualitative and quantitative targets

02/2013 - 08/2013
Software Quality Assurance Engineer
Mindbridge

- Inbound customer services for multiple projects (US based)
- Follow-up calls as well as email and chat support
- Assist in planning, identifying risks, analyzing errors, and dealing with faults or failures
- Execute test cases, predict results and record test results
- Collect and compile statistical quality data. Document internal audits and other quality assurance
activities

Reisebereitschaft

Verfügbar in den Ländern Pakistan
Available for travelling

Sonstige Angaben

Let's get in touch :)
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