SAP SOLUTION MANAGER CONSULTANT
BCX
Schlagwörter
Skills
SAP, MS Office, ITIL, PTY, SAP CRM, Backbone, SOLMAN, system configuration, SLD, LMDB, SAP Solution Manager 7.2, web services, web service, solution manager, Middleware, CRM, system monitoring,SOLMAN Installation,Focus Insight
Please contact for a full experience
Please contact for a full experience
Projekthistorie
04/2020
-
04/2020
* Roles and Responsibilities:
Netcare - ChaRM project SAP Solman 7.2
* Perform basic setup
* Setup downgrade protection
* Define change process
* Setup email notification
* Maintain Categorisation Schema
* Basic configuration
* Managed system configuration
* Early watch alerts
* Create authorization roles for SAP Solman
* Troubleshoot authorisation issues using SU53 and update missing objects through PFCG
Royal Bafokeng - ChaRM project SAP Solman 7.2
* Perform basic setup
* Setup downgrade protection
* Define change process
* Setup email notification
* Maintain categorisation schema
* Basic configuration
* Managed system configuration
* Early watch alerts
National Bargaining Council for the Road Freight and Logistics Industry
* Email notification configuration (mail form)
* Business role configuration
* Status profile
* Transaction types
Reason for leaving:
Contract ending March 2019
Netcare - ChaRM project SAP Solman 7.2
* Perform basic setup
* Setup downgrade protection
* Define change process
* Setup email notification
* Maintain Categorisation Schema
* Basic configuration
* Managed system configuration
* Early watch alerts
* Create authorization roles for SAP Solman
* Troubleshoot authorisation issues using SU53 and update missing objects through PFCG
Royal Bafokeng - ChaRM project SAP Solman 7.2
* Perform basic setup
* Setup downgrade protection
* Define change process
* Setup email notification
* Maintain categorisation schema
* Basic configuration
* Managed system configuration
* Early watch alerts
National Bargaining Council for the Road Freight and Logistics Industry
* Email notification configuration (mail form)
* Business role configuration
* Status profile
* Transaction types
Reason for leaving:
Contract ending March 2019
09/2019
-
04/2020
SAP SOLUTION MANAGER CONSULTANT
Discovery Bank
* Support Backbone Configuration
* ChaRM Daily Support
* SOLMAN 7.2 and HPQC Integrations
* ChaRM Configuration (Discovery Group)
* ChaRM Daily Support
* SOLMAN 7.2 and HPQC Integrations
* ChaRM Configuration (Discovery Group)
04/2018
-
09/2019
SAP Solution Manager Consultant
BCX
07/2016
-
03/2018
SAP SOLUTION MANAGER CONSULTANT
EOH MTHOMBO
* Roles and Responsibilities:
Post go live Support: NHBRC
* Technical monitoring
* Early watch alerts
* SLA notifications
* PI monitoring
* BI monitoring
* Business Process monitoring
* SLD and LMDB update and repair
* Update CR content
SAP Solution Manager 7.1 Implementation Project Test Management: Oceana Group
* Aligning SAP Solution Manager Solution Documentation with current BPML
* Create test plan
* Create test package
* Sequencing test package and assigning testers
* Defect management configurations
SAP Solution Manager 7.1 Implementation Project: USAASA
* Early watch alerts
* Technical monitoring
* Incident, problem and service request management
SAP Solution Manager 7.2 Implementation
* System preparation
* Infrastructure preparation
* Basic configuration
* Managed system configuration
Post go live Support: NHBRC
* Technical monitoring
* Early watch alerts
* SLA notifications
* PI monitoring
* BI monitoring
* Business Process monitoring
* SLD and LMDB update and repair
* Update CR content
SAP Solution Manager 7.1 Implementation Project Test Management: Oceana Group
* Aligning SAP Solution Manager Solution Documentation with current BPML
* Create test plan
* Create test package
* Sequencing test package and assigning testers
* Defect management configurations
SAP Solution Manager 7.1 Implementation Project: USAASA
* Early watch alerts
* Technical monitoring
* Incident, problem and service request management
SAP Solution Manager 7.2 Implementation
* System preparation
* Infrastructure preparation
* Basic configuration
* Managed system configuration
07/2016
-
03/2018
SAP Solution Manager Consultant
EOH MTHOMBO
12/2015
-
07/2016
SAP SOLUTION MANAGER CONSULTANT
ACCENTURE SOUTH AFRICA
* Roles and Responsibilities:
SAP Solution Manager 7.1 Implementation: Glencore Xstrata
* System preparation
* Basic configuration
* Managed system configuration
* Troubleshoots and resolves issues related to incident and change management including
authorization issues, transport related issues, task list actions and system errors
SAP Solution Manager 7.1 Support: AngloGold Ashanti
* CHaRM Support
* Scope and effort analyser configurations
SAP Solution Manager 7.1 Implementation: Glencore Xstrata
* System preparation
* Basic configuration
* Managed system configuration
* Troubleshoots and resolves issues related to incident and change management including
authorization issues, transport related issues, task list actions and system errors
SAP Solution Manager 7.1 Support: AngloGold Ashanti
* CHaRM Support
* Scope and effort analyser configurations
12/2015
-
07/2016
SAP Solution Manager Consultant
ACCENTURE SOUTH AFRICA
02/2013
-
03/2016
SAP Solution Manager Consultant
ALPHA SIRIUS CONSULTING
02/2013
-
03/2016
SAP SOLUTION MANAGER CONSULTANT
ALPHA SIRIUS CONSULTING
* Roles and Responsibilities:
SAP Solution Manager 7.1 Implementation: Brother International
* Project creation
* Creation test plans
* Test packages
* Test management reporting
* Defect management
* ITSM - configuration of service desk
* Reporting on ChaRM and ITSM - standard reporting
* ChaRM configurations
* BPCA analysis - run BPCA via ChaRM - RFC
SAP Solution Manager 7.1 Implementation: Brother International
* Project creation
* Creation test plans
* Test packages
* Test management reporting
* Defect management
* ITSM - configuration of service desk
* Reporting on ChaRM and ITSM - standard reporting
* ChaRM configurations
* BPCA analysis - run BPCA via ChaRM - RFC
04/2014
-
12/2015
SAP SOLUTION MANAGER CONSULTANT
BLUE PENCIL CONSULTING
* Roles and Responsibilities:
Shoprite Checkers: SAP Implementation project on behalf of SAP
* Test Management (HPQC Integration)
* Build SAP like a factory (Technical Monitoring)
* ALM Processes
* Configuration Change request Management (ChaRM)
* Assist in Design SAP change control processes
* Implementation and configuration Validation
* Configurations of SAP IT Service Management (Service Desk)
SAP Solution Manager 7.1 Implementation Project: SPAR
* Design SAP Change Control Processes
* ALM Processes
* Configuration and implementation Change request Management (ChaRM)
* Configuration and implementation Incident and Problem Management (ITSM)
* Implementation and configuration Validation for ITSM
* Configurations of SAP IT Service Management (Service Desk)
Shoprite Checkers: SAP Implementation project on behalf of SAP
* Test Management (HPQC Integration)
* Build SAP like a factory (Technical Monitoring)
* ALM Processes
* Configuration Change request Management (ChaRM)
* Assist in Design SAP change control processes
* Implementation and configuration Validation
* Configurations of SAP IT Service Management (Service Desk)
SAP Solution Manager 7.1 Implementation Project: SPAR
* Design SAP Change Control Processes
* ALM Processes
* Configuration and implementation Change request Management (ChaRM)
* Configuration and implementation Incident and Problem Management (ITSM)
* Implementation and configuration Validation for ITSM
* Configurations of SAP IT Service Management (Service Desk)
04/2014
-
12/2015
SAP Solution Manager Consultant
BLUE PENCIL CONSULTING
02/2012
-
04/2014
SAP CRM Junior Consultant
CONSNET PTY LTD; COMMERCEZONE (MULTICHOICE)
* SAP SRM 1st Line Support
02/2012
-
04/2014
SAP CRM JUNIOR CONSULTANT
CONSNET PTY LTD
* Roles and Responsibilities:
SAP Solution Manager 7.1 and HPQC Integration: Eskom
* Specifying Logical Port
* Set-up communication users
* Setup of Technical user for web services
* Releasing web service for test results
* Activation of service to display Solman documents in QC
* Project Creation on solution manager
IT Service Management Service Desk: Nedbank
* ITSM basic configurations
* Categorisation schema
* Organizational structure
* Email notification configurations
* Master Data maintenance
Rapid Deployment System Support: JD Group
* Middleware configuration
* Interactive reporting configuration
* Call list management
* Resolution of basic CRM functional incidents
* Maintenance organisational structure
* Updating of categorisation schema
* Updating of rule policy
* Action profile and conditions
* Daily system monitoring
* Business partner creations
* Ticket logging
* Responding to allocated calls within contracted service level (SLA)
SAP Solution Manager 7.1 and HPQC Integration: Eskom
* Specifying Logical Port
* Set-up communication users
* Setup of Technical user for web services
* Releasing web service for test results
* Activation of service to display Solman documents in QC
* Project Creation on solution manager
IT Service Management Service Desk: Nedbank
* ITSM basic configurations
* Categorisation schema
* Organizational structure
* Email notification configurations
* Master Data maintenance
Rapid Deployment System Support: JD Group
* Middleware configuration
* Interactive reporting configuration
* Call list management
* Resolution of basic CRM functional incidents
* Maintenance organisational structure
* Updating of categorisation schema
* Updating of rule policy
* Action profile and conditions
* Daily system monitoring
* Business partner creations
* Ticket logging
* Responding to allocated calls within contracted service level (SLA)
Reisebereitschaft
Verfügbar in den Ländern
Südafrika
