Schlagwörter
Skills
Focus
Industry experience
Projects
Engie Fabricom (Antwerp)
Operation Manual for the EnBW windfarm “Hohe See” offshore substation
09.19 – 11.19
Documentation for business customer software products and solutions (in German)
07.12 – 09.19
Osram GmbH
Pilot API documentation for developers using an Osram IoT platform
03.19 – 08.19
SAP SE, Walldorf
05.17 – 10.17: UI text design and administrator documentation for SAP Work-Life, an SAP Cloud application:
10.15 – 12.16: Custom development software documentation in the context of the following SAP modules:
09.08 – 09.15 (with breaks): SAP Solution Manager, an ITIL-based software suite for monitoring managed SAP and third-party systems:
BASF SE, Ludwigshafen
Rollout Documentation
05.11 – 03.12
Commasoft GmbH, Bonn
Documentation – User assistance for business intelligence applications (in German)
02.11 – 07.12
IdentPro GmbH, Bonn
Documentation to set up and operate RFID applications
10.09
XTREME technologies GmbH (now ASML)
Documentation for extreme ultraviolet lithography machines for chip production
05.08 – 07.08
MKN GmbH, Wolfenbüttel
Documentation for large-scale catering equipment
01.08 – 04.08
Nukem GmbH, Alzenau
Organize third-party documentation for a nuclear facility
06.07 – 08.07
Technologies: MS Project, CmapTools
Tanner AG, Lindau
Various tasks for clients of one of the leading documentation services providers
1995 – 2001
Frankfurter Allgemeine Zeitung, Frankfurt
Editor
2001 – 2003
PR analyst and consultant (for financial institutions, for example, Commerzbank, KfW, LBBW, Allianz)
2004 – 2006
How to ensure quality and efficiency at the same time:
Why consistent terminology is crucial, and how to achieve it: https://www.quora.com/Technical-writing-how-to-ensure-consistent-terminology/answer/Christoph-Albrecht-2
How to avoid being a liability risk:
- User Instruction according to EN 82079-1
- Software documentation, including user assistance, UX copy, API documentation
- Training materials and tutorials
- Document analysis and optimization
- Editing guidelines
- Project management
Industry experience
- Software manufacturers
- Mechanical engineering
- Automation technology
- Telecommunication
- Banking
- Insurance
- Financial services providers
Projects
Engie Fabricom (Antwerp)
Operation Manual for the EnBW windfarm “Hohe See” offshore substation
09.19 – 11.19
- Create a template for engineers to create raw documentation
- Edit and review documentation according to EN 82079-1 (SCADA system, water systems, fire detection systems, among other low voltage systems)
Documentation for business customer software products and solutions (in German)
07.12 – 09.19
- Support the project lead to design and implement a DITA-based editing and single-source publishing environment for automated document generation
- Create editing standards and guidelines
- Create multi-format end user documentation for business application with variants for multiple target audiences, use cases and formats (PDF, Web Help)
Sample PDF documents can be provided on request. - Support the design of user interfaces and user assistance
- Create scripts to support video tutorial production
Osram GmbH
Pilot API documentation for developers using an Osram IoT platform
03.19 – 08.19
- Set up Hugo, a static web site generator: Create a topic structure and navigation, create a basic layout and stylesheets
- Outline editing standards and guidelines
- Create Quick Start guides and step-by-step instructions to use a REST API
- Support the design of user interfaces and user assistance
SAP SE, Walldorf
05.17 – 10.17: UI text design and administrator documentation for SAP Work-Life, an SAP Cloud application:
- Create copy for user interfaces in English and German
- Define formulation patterns and linguistic standards of understandability for third-party texts, to ensure linguistic consistency and smooth user experience
- Create standard online documentation for administrators
10.15 – 12.16: Custom development software documentation in the context of the following SAP modules:
- Financial Accounting (SAP FI) (in German)
- Utilities (SAP IS-U)
- Insurance (SAP FS-PM)
09.08 – 09.15 (with breaks): SAP Solution Manager, an ITIL-based software suite for monitoring managed SAP and third-party systems:
- Create and maintain online documentation for various modules (test automation, root cause analysis, configuration management database, for example)
- Edit UI texts
- Create user assistance texts (guided procedures to resolve system alerts, for example)
BASF SE, Ludwigshafen
Rollout Documentation
05.11 – 03.12
- Create process descriptions
- Create rollout provider manuals
- Create software documentation
- Perform knowledge management (involving the collection of lessons learned)
Commasoft GmbH, Bonn
Documentation – User assistance for business intelligence applications (in German)
02.11 – 07.12
- Design and implement user assistance (documentation integrated into the software), to enable non-experts (sales managers in banking and insurance companies, for example) to perform statistical data analyses
- Create quick start guides
IdentPro GmbH, Bonn
Documentation to set up and operate RFID applications
10.09
- Design and create user manual with MS Word (the document is available on request)
XTREME technologies GmbH (now ASML)
Documentation for extreme ultraviolet lithography machines for chip production
05.08 – 07.08
- Installation instruction for a cathode with pre-ionization according to DIN EN 62079, ANSI Z535, and the structured authoring method Funktionsdesign
MKN GmbH, Wolfenbüttel
Documentation for large-scale catering equipment
01.08 – 04.08
- Create a concept to define reusable document modules
- Design XML-based standardized document models (with FrameMaker)
- Create a style guide according to the structured authoring method Funktionsdesign
- Create setup, operating, and maintenance documentation (according to DIN EN 62079 and ANSI Z535)
Nukem GmbH, Alzenau
Organize third-party documentation for a nuclear facility
06.07 – 08.07
- Support Project Management
- Visualize, analyze, and optimize the document workflow
Technologies: MS Project, CmapTools
Tanner AG, Lindau
Various tasks for clients of one of the leading documentation services providers
1995 – 2001
- Design and create SGML/XML-based documentation for software and mechanical engineering
- Create editing standards and guidelines for SGML/XML-based authoring according to Funktionsdesign
- Design catalogs and product configurators for automation and healthcare technology suppliers
- Plan and lead customer projects
- Design tutorials for an aerospace company (according to the NASA Training Development Support Plan)
- Design, implement and maintain an internal knowledge management system
- Support marketing (for example project descriptions and visualizations for the customer magazine)
Frankfurter Allgemeine Zeitung, Frankfurt
Editor
2001 – 2003
- Report and edit texts about non-fiction books, humanities, new media, technology, for example
PR analyst and consultant (for financial institutions, for example, Commerzbank, KfW, LBBW, Allianz)
2004 – 2006
- Analyze media content (image, rating, reputation risks, for example) statistically (with SPSS)
- Report on a monthly basis and derive recommendations for PR strategies, agenda setting, and public image risk management
- XML-based editing frameworks and tools (DITA, Ixiasoft, Oxygen, FrameMaker, for example)
- Microsoft Office
- Microsoft Project
- reST-based editing with Sphinx
- Markdown-based editing with Hugo
- Funktionsdesign® according to R. Schäflein-Armbruster/J. Muthig: a method to create functional, standardized, and understandable texts)
- Microsoft Visio
- InDesign
- Photoshop, Gimp
- SDL Trados (translation memory tool)
- SPSS (statistical analysis and visualization)
- R (statistical analysis and visualization)
- UIPath (.net-based Robotic Process Automation)
- tekom, the German association of technical writers
- Funktionsdesign® for structuring technical documentation: Training on the job in client projects led by R. Schäflein-Armbruster and J. Muthig (who today teach Funktionsdesign-based technical communication as professors at the universities in Karlsruhe and Furtwangen), at Tanner AG
- Studies of linguistics, literature, and philosophy, Westfälische Wilhelms-Universität Münster and Ruhr-Universität Bochum, Ph.D. 1994
How to ensure quality and efficiency at the same time:
- https://www.quora.com/What-is-the-nature-of-technical-writing-and-what-are-some-examples/answer/Christoph-Albrecht-2
- https://www.quora.com/What-is-the-difference-between-Structured-Authoring-and-Topic-Based-Authoring/answer/Christoph-Albrecht-2
Why consistent terminology is crucial, and how to achieve it: https://www.quora.com/Technical-writing-how-to-ensure-consistent-terminology/answer/Christoph-Albrecht-2
How to avoid being a liability risk:
- https://www.quora.com/Why-is-technical-writing-important-for-an-individual-to-learn/answer/Christoph-Albrecht-2
- https://www.quora.com/Which-is-good-to-start-content-writing-or-technical-writing-for-a-beginner/answer/Christoph-Albrecht-2
- Getting users active with microcopy (a case study): https://www.quora.com/Is-there-any-overlap-in-copywriting-and-technical-writing/answer/Christoph-Albrecht-2
- Using metaphors to create compelling user journeys: https://de.quora.com/Was-sollte-man-beim-Design-einer-Landingpage-beachten/answer/Christoph-Albrecht-2
- What UX copy writers can learn from sales people: https://de.quora.com/Was-sind-die-besten-Eigenschaften-eines-Verkäufers/answer/Christoph-Albrecht-2
- https://de.quora.com/Was-sind-Normen-und-welche-Beispiele-gibt-es-dafür/answer/Christoph-Albrecht-2
- https://www.quora.com/How-do-technical-writing-and-literary-writing-differ-in-purposes/answer/Christoph-Albrecht-2
- https://www.quora.com/How-do-technical-writing-and-literary-writing-differ-in-terms-of-content/answer/Christoph-Albrecht-2
- https://www.quora.com/What-gets-technical-writers-excited-about-their-jobs/answer/Christoph-Albrecht-2
Projekthistorie
Reisebereitschaft
Verfügbar in den Ländern
Deutschland