Profilbild von Michael Mller Client management specialist aus gauting

Michael Møller

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Letztes Update: 24.10.2023

Client management specialist

Abschluss: Data Technician
Stunden-/Tagessatz: anzeigen
Sprachkenntnisse: dänisch (Muttersprache) | deutsch (verhandlungssicher) | englisch (Muttersprache)

Dateianlagen

transcript.pdf
itil-certificate.jpg
CV-EN_241023.pdf

Skills

Implementation, maintainance and migration expert in projects of varying sizes.
Currently, I am working with the pharmacutical sector on a migration project of Windows 7 to Windows 10.

My expertise areas revolve around resolving common issues typically involving Business vision and Business capabilities for example in the area of Application management aswell as patch management. It can also involve general issues on 3’rd level and architectural resolutions. Handling distributions to high standards, as well as documentation and reporting of it.

Sample of previous projects:
  • Public sector migration project of ~7000 machines from SCCM 2007 to SCCM 2012, my role was to mature the applications for the new structure and perform server upgrade + Healthcheck.
  • Private Banking sector where ~40% of all banks in Denmark are collected into one platform managed by a company, consisting of 21000 machines. Here I was responsible for the SCCM platform that concerned application deployment, image maintainance, high standards of reporting and 3’rd level problem solving on clients.
  • Public sector migration project of Windows 7 to 10, responsibilities included hardware compliance with operating system, largely due to strict demands involving Medico equipment (MR scanner, Microscopic cameras etc.). I was later shifted and involved in the same project with the VMWare and SCCM environment where optimization was be performed on the infrastructure and redesigned to be aligned with best practices.
  • Insourcing project involving a State customer with 30000 machines.
  • Private Pharmaceutical Company involving a migration from Windows 7 to Windows 10, application maturing(Application packaging) and at a later stage, migrate from their current KACE deployment platform to SCCM CBB/LTSB involving 3800 machines, including WSUS and image redesign.
More info can be gathered by requesting it from me
https://www.linkedin.com/in/mokka83/

Projekthistorie

02/2019 - bis jetzt
Senior Windows consultant
Unicredit Services S.p.A (Banken und Finanzdienstleistungen, >10.000 Mitarbeiter)

Part of the Core-IT team, PLM for Java and other products thereby taking responsibility for the 140000 clients in the bank as well as management of the various domains in the organization, policies and legacy solutions within the bank. Additionally joining in on task-force meetings to represent my specific area of responsibility and finding root causes of challenging problems.


12/2021 - 11/2022
Modern workplace consultant
Aveva (Industrie und Maschinenbau, 1000-5000 Mitarbeiter)

Working with several technologies including: Endpoint Manager, SCCM, Intune, Auto Pilot, Deployment and Management, troubleshooting, patching, SCCM reporting, Batch and PowerShell scripting, Windows OS, MAC OS, Advanced architectural concepting, AD Infrastructure, IT Security fundamentals and Virtualization.


12/2021 - 06/2022
IT consultant – EUC Lead
(Automobil und Fahrzeugbau, >10.000 Mitarbeiter)

Senior member of the EUC team working on problematic tickets and guiding team members on cases to be sure SLA is kept within agreements. Additionally following up with colleague team leads on collaboration meetings while maintaining documentation, priority tickets and VIP situations.

Zertifikate

Microsoft Specialist
München
2021
Microsoft Azure Administrator Associate
München
2019
Microsoft Certified Solutions associate
München
2019

Reisebereitschaft

Weltweit verfügbar
Southern germany, Luxembourg, Switzerland, Liechtenstein, Western Austria, North-East France.

Sonstige Angaben

14 years of experience as a consultant with understanding of business processes and migration challenges. Effective maintainance setup and high standards of documentation.
Fully freelance since 2019.
Profilbild von Michael Mller Client management specialist aus gauting Client management specialist
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