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Skills
CUCM, IM & Presence, Cisco WebEx Meetings Server, Unity Connection, Unity Express, Expressway Series, Telepresence server, Telepresence Conductor, Telepresence Management Suite, Webex Meeting Center, Webex Hybrid Services, Webex Teams, Webex Room Kit and Webex Board endpoints
Projekthistorie
- Providing 3rd level Technical Support,
- Responsible for Problem and Change management
- Assessment and Evaluation adding new products & features to Cisco Unified Communications environment version 11.X
- Technically leading Proof of Concept projects
- Providing training to end users and onsite administrators
- Leading harmonization projects incorporating new locations to existing UCC environment
CUCM, IM & Presence, Cisco WebEx Meetings Server, Unity Connection, Unity Express, Expressway Series, Telepresence server, Telepresence Conductor, Telepresence Management Suite, NTW Software, Solarwinds NVQM
- Providing 3rd level Technical Support
- Responsible for Problem and Change management
- Creating configuration templates and troubleshooting guidelines for Service Desk
- Assessment and Evaluation adding new products & features to Cisco Unified Communications environment version 12.X
- Technically leading Prove of Concept projects
- Providing training to client end users and administrators
- CUCM, IM & Presence, Cisco WebEx Meetings Server, Unity Connection, Unity Express, Expressway Series, Telepresence server, Telepresence Conductor, Telepresence Management Suite
- Webex Meeting Center, Webex Hybrid Services, Webex Teams, Webex Room Kit and Webex Board endpoints
- Supporting Presales team with technical expertise
- Designing (HLD and LLD) Cisco Unified Communications voice and videoconferencing solutions based on version 10.x and 11.x
- Implementing and configuring Cisco Unified Communications solutions
- Leading technical workshops
- Providing training to client end users and administrators
- CUCM, IM & Presence, Cisco WebEx Meetings Server, Unity Connection, Unity Express, Expressway Series, Telepresence server, Telepresence Conductor, Telepresence Management Suite, NTW Software, Andtek
Webex Meeting Center, Webex Hybrid Services, Webex Teams, Webex Room Kit and Webex Board endpoints