Schlagworte
Unternehmensberatung
Agile Methodologie
Business Analysis
ITIL
Interim Management
Projektmanagement
Scrum
Requirements Engineering
Team Management
Account Management
Skills
Project Management, People Management, Interim Management, Agile, SCRUM, Business Consulting, Business Analysis,Service (Delivery) Management, Key Account Management, Requirements Engineering, Microsoft 365, ITIL ...
Projekthistorie
09/2019
-
01/2023
Chief Operating Officer
Massimo Zanetti Beverage Services GmbH.
(10-50 Mitarbeiter)
Sonstiges
- Led worldwide franchise operations of Massimo Zanetti Beverage Group.
- Consolidated, streamlined, and delineated necessary functions through organizational restructuring.
- Developed and managed IT infrastructure and services, including the implementation of Microsoft 365 and the establishment of new operational and project management frameworks
05/2014
-
08/2019
Head of Gas Exchange Services
CENTRAL EUROPEAN GAS HUB AG
(10-50 Mitarbeiter)
Energie, Wasser und Umwelt
- Led the Gas Exchange Business of CEGH within Pan-European cooperation with Deutsche-Borse Group
- Managed the migration and implementation of the Austrian Gas Exchange platform into the EEX Pan-European platform
- Implementation of Tableau and a collaboration platform for the Gas-Exchange Business
- Led the CEGH Gas Exchange Team with focus on IT services, international sales and business development
- Represented CEGH as industry expert speaker on international conferences
04/2011
-
04/2014
IT Business Partner
OMV AG
(>10.000 Mitarbeiter)
Energie, Wasser und Umwelt
- Managed IT demand, requirements engineering, architecture, and strategy development for the Gas Business within the OMV Group
- Oversaw IT budget
- Led strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams
02/2009
-
03/2011
IT Service Manager
OMV SOLUTIONS GMBH (OMV Group)
(500-1000 Mitarbeiter)
Internet und Informationstechnologie
- Responsible for all IT services connected to filling stations in five Central and Eastern European countries
- Managed the implementation of a new POS Software and Hardware for all OMV filling stations in CEE
- Monitored team performance, adhered to service level agreements, and provided detailed job training
- Met with customers to discuss service needs and offer solutions
11/2007
-
01/2009
Service Delivery Manager
B.I.T. BLUE IT SERVICES GMBH / an IBM company
(250-500 Mitarbeiter)
Internet und Informationstechnologie
- Responsible for IT client services for one of the largest Austrian and Eastern European insurance companies
- Key Account Manager for above mentioned services
12/2004
-
10/2007
Project Manager
B.I.T. BLUE IT SERVICES GMBH / an IBM company
(250-500 Mitarbeiter)
Internet und Informationstechnologie
- Responsible for near-shoring projects and for the implementation of the first client management system at one off the biggest Austrian and Eastern European insurance companies
- Managed account portfolio and vendor relationships for the same client
05/2002
-
11/2004
Team Lead
B.I.T. BLUE IT SERVICES GMBH / an IBM company
(250-500 Mitarbeiter)
Internet und Informationstechnologie
- Led client service team and technical projects
- Built strong relationships with customers through positive attitude and attentive response
01/2002
-
04/2002
IT Technician
METROPOLITAN DATENSERVICE GMBH
(250-500 Mitarbeiter)
Internet und Informationstechnologie
- Maintained office PCs, networks and mobile devices
- Configured systems according to prescribed software and hardware frameworks
04/2001
-
12/2001
IT Technician
DEBIS SYSTEMHAUS CAE GMBH
(500-1000 Mitarbeiter)
Internet und Informationstechnologie
- Maintained office PCs, networks and mobile devices
- Configured systems according to prescribed software and hardware frameworks
01/1997
-
10/1999
Area & Shop Manager
PRESTO GMBH
(< 10 Mitarbeiter)
Internet und Informationstechnologie
- Managed and developed an ITC shop, with responsibilities including personnel management, sales, key account management, and business development
- Developed sales strategy based on research of consumer buying trends and market conditions.
Reisebereitschaft
Weltweit verfügbar
Sonstige Angaben
Mit meiner umfassenden Erfahrung im Projektmanagement, Interim- und Langzeit-Management sowie Business Analyse bin ich bereit, Unternehmen dabei zu unterstützen, ihre Ziele und Visionen zu erreichen.
Als erfahrener Berater biete ich gerne meine Unterstützung auch bei der Konzeption und Umsetzung effektiver Prozesse und Lösungen in diesen Bereichen an.
Als erfahrener Berater biete ich gerne meine Unterstützung auch bei der Konzeption und Umsetzung effektiver Prozesse und Lösungen in diesen Bereichen an.