Profilbild von Malika Desai Interim Manager, Functional Salesforce Solution Architect, Independent Consultant, Trainer & Coach aus Palma

Malika Desai

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Letztes Update: 07.03.2024

Interim Manager, Functional Salesforce Solution Architect, Independent Consultant, Trainer & Coach

Firma: Vyaa
Abschluss: Bachelor of Business Administration
Stunden-/Tagessatz: anzeigen
Sprachkenntnisse: deutsch (Muttersprache) | englisch (Muttersprache)

Schlagwörter

Salesforce.Com Cloud Computing Ausbildungsaktivitäten Configure, Price, Quote Agile Methodologie Chemie Jira Telekommunikation Unternehmensberatung Change Management + 14 weitere Schlagwörter anzeigen

Dateianlagen

CV-Malika-Desai_280423.pdf

Skills

Solution-oriented, unbiased, honest advisor with over seven years of experience in Salesforce implementations, digital transformation projects and strategy consulting. Highly skilled in communication, collaboration and training. Focussed on mission critical work and building an environment that helps people grow. 

Relevant experiences include two years with the Salesforce product partner Vlocity, which since 2020 is a part of Salesforce’s industry-specific offerings, followed by five years at Deloitte, where I delivered a variety of consulting projects within a broad industry spectrum. Next to being part of the rise of Salesforce in Germany, I also had the valuable chance to work in Australia and the US. Here digitalisation and Salesforce implementations are more mature. Therefore, I can offer guidance, best practices and inspiration for future advancements in Europe and beyond. 

Salesforce Sales & Service Cloud | Experience Cloud | CPQ | IT Architecture | SCRUM Master | Agile development | JIRA | Train-the-Trainer | Change Management | Technical Due Diligence | Corporate Rollouts | MVP Builds | (Remote) Project Management

Industry expertise: 
Public sector | Manufactoring  | Telecomunication | Medtech | High Tech | Chemicals industry

Projekthistorie

08/2022 - bis jetzt
Trainer & Coach (Salesforce)
Vyaa (Internet und Informationstechnologie, < 10 Mitarbeiter)

Trainingsmodule: 
  • Salesforce Innovation
  • Salesforce Optimierung
  • Salesforce Governance
  • Salesforce Change Management
D2G + Vyaa - das ist geballte Salesforcekompetenz mit langjähriger Erfahrung aus mittelständischen und globalen Beratungshäusern.

Mit den Salesforce Innovation Trainings haben wir ein gemeinsames Format geschaffen, um Salesforce-Organisationen Impulse und Werkzeuge für eine nachhaltige, wirtschaftliche und erfolgreiche Nutzung ihrer Cloud-Plattform mitzugeben. Salesforce sollte einfach zu bedienen sein und täglich Spaß machen.

Wir haben uns als Boutique-Beratungen zusammengefunden, weil wir ein gemeinsames Ziel verfolgen: Mehrwerte mit Salesforce schaffen. Wir arbeiten partnerschaftlich, pragmatisch, zielorientiert und mit Weitblick - virtuell oder an unseren Standorten in Sankt Peter-Ording und auf Mallorca. Unsere Trainingsmodule bieten wir wahlweise bei Ihnen vor Ort oder in unseren Partner-Locations am Meer an.

Details: 
https://www.vyaa.de/_files/ugd/30fe58_37846fac190f41d3b2503fa01319bd39.pdf?index=true
www.vyaa.de

05/2022 - 06/2022
Technical Due Diligence
M&A Client (Automobil und Fahrzeugbau, 5000-10.000 Mitarbeiter)

Assessment and analysis of a Salesforce implementation and IT architecture with a detailed report for a M&A transaction.

07/2017 - 02/2022
Manager | Salesforce Consultant | PM | Scrum Master
Deloitte Digital (Internet und Informationstechnologie, 5000-10.000 Mitarbeiter)

Manager | December, 2019 - February, 2022 | Melbourne, Australia & Hamburg, Germany
  • Pioneer industry lead for the public sector Salesforce solutions in Germany.
  • Lead for Germany's first digital grants management implementation based on Salesforce.
  • Solution architect and project manager for an EMEA wide Salesforce implementation and roll out for a global health tech company.
  • Functional lead for the Health Cloud implementation for the South Australian Government.
  • Solution design & project lead for the build of the Deloitte Australia ‘COVID-19 Virtual Health Accelerator’.
  • Functional lead for a globally first of its kind project combining Salesforce CPQ, Community and DocuSign to digitise the experience of student offers/contracts for international students at a Melbourne University.
Senior Consultant | June, 2018 - November, 2019 | Frankfurt, Germany & Melbourne, Australia
  • Salesforce specialist for a consulting project focused on the migration to the new Salesforce Lightning system and general sales process optimisation for a technology company.
  • Technical lead & solution design for "ELEVATE", a Deloitte council CRM solution.
  • Functional lead & scrum master for three different projects implementing Sales Cloud, Partner Portal Community and Deloitte FastChem Accelerator for a large chemical company.
  • Configuration and solution design of a Community Partner Portal implementation for a large bank.
  • Configuration of call center processes and dashboard concepts for a telecommunication company.
Consultant | July, 2017 - May, 2018 | Munich, Germany
  • Change management lead for a global live training
  • Business analyst for Salesforce customisations, data migration and deployment work and a Hubspot integration.

07/2015 - 05/2017
Business Development & Marketing Manager for EMEA
Vlocity (part of Salesforce since 2020) (Internet und Informationstechnologie, 50-250 Mitarbeiter)

  • Configuration of the Salesforce Sales Cloud solution to meet business’s sales and marketing needs.
  • Analysis and identification of sales and marketing processes, implementation of best practices and implementation of guided system processes.
  • Coordination and planning of global email marketing campaigns and events with Salesforce Pardot.

Reisebereitschaft

Weltweit verfügbar
Mostly remote, can travel to clients on occasion.
Profilbild von Malika Desai Interim Manager, Functional Salesforce Solution Architect, Independent Consultant, Trainer & Coach aus Palma Interim Manager, Functional Salesforce Solution Architect, Independent Consultant, Trainer & Coach
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