Profilbild von Gloria Maiwald IT Program Manager, Network Transformation Manager, Corporate IT, Head of Application Services aus Muenchen

Gloria Maiwald


Letztes Update: 18.05.2023

IT Program Manager, Network Transformation Manager, Corporate IT, Head of Application Services

Abschluss: Master of Arts, 2. Staatsexmen
Stunden-/Tagessatz: anzeigen
Sprachkenntnisse: deutsch (Muttersprache) | englisch (verhandlungssicher) | französisch (gut)




Interim Management, IT infrastrucutre & Software Program/Project Management, Digital Transformation, Change Management, Contract Management, agile Methodologies, 


08/2022 - 02/2023
Business Analyst: Data Integration Management -
BayWa r.e. (1000-5000 Mitarbeiter)
Energie, Wasser und Umwelt
  • Implement suply chain due diligence act measures
  • Collect the actual status for the processing of supplier data
  • Analyse and evaluate of the collected data to understand existing supplier process
  • Prepare datamodel for internal data team
  • Review soltion design and set up data migration strategy to prepare data for the analysis concerning the supply chain due dilligence act.

08/2018 - 05/2022
Project Manager & Business Analyst: Program Excellence & Maturity
Airbus Defence & Space GmbH (>10.000 Mitarbeiter)
Industrie und Maschinenbau
In General:
  • Accountable for the planning, management, and monitoring of high-priority company-wide digitalization and IT transformation programs and carve-in/carve-out projects
  • Shape and accelerate program and operations excellence by setting and strengthening standard processes, methods, and tools for strategic programs along the end-to-end value chain
Situation1: (below 2 situations I performed in parallel)
The program management department is integral to the new Airbus Defense &Space global business and strategic programs organization. Its task is to reinforce execution discipline on all programs across the division including the implementation and deployment of a common set of PM processes, tools, and best practices

Task A:
  • Create a future-proof PM data and systems architecture in collaboration with the program lines which enables teams to steer projects efficiently based on connected live data and analytics capabilityActions A:
  • Analyse along the PM-process in which process steps, which data are created in which systems -> As-Is Data Cartography
  • Describe the data and their flows along the PM reference process steps and knowledge areas (focus: system interfaces)
  • Analyse gaps and suggest how to fill those for PM process steps and data requirements not yet in scope of the ERP roadmap and DDMS projects
  • Develop suggestions to simplify the future process, data, and systems landscape from a program manager’s perspective
  • Describe the future To-Be Data Cartography
Results A:
  • The project was successfully delivered including all actions (see above)
  • Common agreement reached on how to implement new architecture
Task B:
  • Increase PM Maturity during Project Execution and for Suppliers; perform complimentary 360° pragmatic assessments aligned with maturity gates and audit plan; give direct and hands-on guidance for project managers to close gaps
Actions B:
  • Avoid rework and late discovery of PM-related shortfalls in audits
  • Help to detect and remove weaknesses in project execution
  • Focus on the early project stage (categorized projects up to MG7):
  • Avoid rework and late discovery of PM-related shortfalls in audits
  • Detect across program lines structural strengths and deficiencies
  • Improve PM collaboration between Airbus DS and Suppliers
Results B:
  • 26 programs/projects assessed
  • 12 suppliers assessed
Situation 2: 
Airbus Defense & Space wants to modernize its digital environment, harmonize its legacy ERP landscape, and migrate 62 ERP systems to 5 S/4 Hana systems.

The implementation shall use SAP standard with as little customization possible. In close cooperation with all product lines, all business processes need to be examined, simplified, harmonized, and adjusted to mostly leverage SAP standard functionality based on the S/4 Hana engineering processes. A migration strategy needs to be planned

  • Define and apply an Airbus DS divisional standard template upfront the roll-out phase for all feasible domains/functions
  • Define and apply business-type templates for specific domains/functions following a roll-out sequence
  • Limit the number of business-type templates and strive for maximum harmonization where feasible
  • Prepare migrations
  • As SAP PS product owner I participated and moderated all relevant business process and fit/gap analysis meetings and surveyed all developments and test phases.
  • Migration of the first 5 systems into the new environment went successful

09/2012 - 07/2018
IT Program Manager
AIRBUS Commercial (>10.000 Mitarbeiter)
Industrie und Maschinenbau
In 2012 the Airbus Group – comprising Airbus Commercial, Astrium, Cassidian, Airbus Military and Eurocopter – generated revenues of 56.5 b EUR and employed a workforce of over 140,000. With a view to supporting its strategic vision Airbus set up a corporate IT organization to govern all corporate contracts and operate all corporate services assuring continuous improvement.

  • Accountable for the planning, management, and monitoring of highly complex IT infrastructure projects on the Airbus Group and international supplier level including the transfer of results into operation
  • Managed leading key network projects covering Americas, out of Europe countries, and Germany covering all Airbus divisions (Airbus Defence & Space, Airbus Commercial, Airbus Helicopters, Premium Aerotec, Stelia, MBDA, Matrium, and all suppliers, representing +300 sites worldwide
  • Led project management activities to ensure Corporate Wide Area Network deployment in all Airbus Divisions for the EMEA region
  • Integrated partner and supplier contracts and technology into the new network backbone
  • Managed program for the launch of new encryption technology to the accredited transfer of restricted classified documents and data for all AIRBUS divisions in German
  • Evaluated various carve in/out projects (Airbus Military, Cassidian, Astrium, Hensoldt) regarding the IT infrastructure and various software products (SAP, UP, CRM, Helpdesk)
  • Represented the program and projects at C-level steering committees and information sessions
  • Responsible for controlling internal and external project resources during the various project lead periods (around 50-200 staff)
  • Deadlines were met
  • Technology was successfully implemented
  • budgets (approx. 20 m EUR) for 5 different contracts were coordinated for all Airbus divisions
  • Contracts with all suppliers renewed and financial charge-back mechanisms introduced
  • Architecture and migration strategy presented for carve in/out projects

01/2008 - 08/2012
Manager Application Services
AIRBUS Helicopters (>10.000 Mitarbeiter)
Industrie und Maschinenbau
Airbus Helicopters, a company with 6,51 b EUR revenue and 20.000 staff wanted to improve its supply chain management process in 154 countries 
  • Implement new supply chain management process in ERP system, implement change management process for worldwide SAP, CRM and web-based applications
  • Defined process architecture and implemented ITIL-compliant application maintenance services globally for worldwide SAP, CRM, Portal, and web-based applications
  • Managed RFP and selected new worldwide Application Maintenance and Support supplier including offshoring / nearshoring
  • Built and lead a new international team of developers, consultants, and service architects (70 staff) introducing design thinking and an agile way of working
  • Built and lead a new international team of developers, consultants and service architects (70
    staff) introducing design thinking and an agile way of working
  • Change management process implemented and managed via Atlassian / JIRA worldwide
  • Supply chain can send service products directly to customer helicopter locations, reducing delivery time and cost by one third

01/2002 - 12/2004
Senior Director EMEA Outsourcing Delivery
ORACLE Corporation; Multinational Computer Technology Corporation (>10.000 Mitarbeiter)
Internet und Informationstechnologie
ORACLE saw the need to provide outsourcing services to their customers as a new service and created a new business line for this purpose

  • Start up this new business line technically, including concepting the IT architecture, pilot, and rollout into operation 
  • Created the IT architecture
  • Built a new organization (70 internal / 120 external staff) for Outsourcing Delivery to customers across EMEA countries
  • Created customer production environment including individual project scoping and solution delivery of applications
  • Created 24x7 service delivery globally (follow-the-sun shared service)
  • Increased outsourcing delivery business from 2 to 70 customers in 2 years

03/2000 - 12/2002
Senior Director Global IT, EMEA
ORACLE (>10.000 Mitarbeiter)
Internet und Informationstechnologie
Every country organization at ORACLE had its own IT department reporting to the finance director. All IT equipment and software were decided upon, ordered, and maintained by the local department
  • Restructure these local IT departments into one global EMEA IT department, centralize IT purchases, centralize all applications into two data centers, modernize the telco network, build an EMEA-wide user helpdesk and restructure the teams and reporting lines of 260 staff
  • Set business, organization, and IT strategic direction for the Global IT Services in 32 countries
  • Created the Global IT organization in EMEA by collapsing the IT structures of 32 countries into shared services and restructuring a team of 260 staff into regional virtual teams.
  • Set up a virtual EMEA-wide helpdesk
  • Ran a consolidation program for applications, databases, servers, and data centers (eliminated around 350 applications, 1400 servers, and 21 data centers reducing IT cost by half)
  • Changed all EMEA IT staff contracts from the local finance department to five regional teams (Nordic countries, UK, Southern Europe, ECE, MEA) in collaboration with 32 local HR departments
  • around 350 applications, 1400 servers, and 21 data centers were eliminated reducing IT costs by half
  • IT purchasing with all processes was centralized in the US headquarters
  • The EMEA network was modernized using CISCO network equipment, and around 20 buildings were recabled

01/1997 - 02/2000
Director Network Services
ORACLE (>10.000 Mitarbeiter)
Internet und Informationstechnologie
  • ORACLE was about to double their staff and increase many locations in EMEA. In this context network infrastructure was key to success
  • Design, plan and implement a new future network architecture in all 32 EMEA countries including all data, voice and video networks including contract negotiations and management of all telco contracts
  • Director Network Services, EMEA
  • Manager IT-Operations Germany and Network Services ECE/MEA
  • Manager IT-Operations Germany and Network Consulting
  • ORACLE Database Instructor                                            
  • Design and implement new network architecture
  • Renegotiate all telco contracts in all 32 EMEA countries
  • Check year 2000 compliance of all network components
  • Introduce standards for network management, monitoring and documentation of all components to improve quality
  • Introduce a new network support plan
  • Manage around 50 staff EMEA wide
  • Cut telco costs by half
  • Prepared the EMEA network for the data center and application consolidation program to follow in year 2000
  • Created a seamless global network worldwide
  • Changed reporting line of all network staff from local IT into a global network organisation

01/1993 - 12/1996
Manager IT-Operations
ORACLE Germany (1000-5000 Mitarbeiter)
Internet und Informationstechnologie
managed all data centers and IT of all German locations


Certified ScrumMaster
Project Management Professional (PMP)


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Profilbild von Gloria Maiwald IT Program Manager, Network Transformation Manager, Corporate IT, Head of Application Services aus Muenchen IT Program Manager, Network Transformation Manager, Corporate IT, Head of Application Services