Profilbild von Alfons Geelhoed Projektleiter IT Infrastruktur Netzwerk LAN WAN SDN SD-WAN Banking & Finance & Investment Banking aus Frankfurt

Alfons Geelhoed


Letztes Update: 06.09.2022

Projektleiter IT Infrastruktur Netzwerk LAN WAN SDN SD-WAN Banking & Finance & Investment Banking

Abschluss: Bachelor Business Administration
Stunden-/Tagessatz: anzeigen
Sprachkenntnisse: deutsch (verhandlungssicher) | englisch (verhandlungssicher) | französisch (gut) | niederländisch (Muttersprache)


201911 Consultant Profile_Geelhoed_ENG MNGT.pptx


* > 20 years of experience in IT Service Management and IT Program/Project management (classic and agile)
* IT Service Management (ITIL, ITSM), Service Provider Steering, Transition, IT Infrastructure Consulting,
* Business Process Management, IT Business Transformation Management, Business Analysis, Project Management (IPMA)
* Expert for Infrastructure In- und Outsourcing & Decommissioning (Enterprise Architecture management)
* Significant experience on management level (C-Level): Steering Committees, reporting and consulting on C-level
* Stock Exchanges, Market data, (Algorithmic Trading), Investment Banking, Clearing (EUREX), Settlement, XETRA, CCP
* C/S Infrastructure, Hosted Exchange, Virtual Office, Virtual Network
* Regulatory: MIFID II / MIFIR, BAIT, MaRISK 
* Controlling, Accounting, Finance, incl. annual financial statement
* Contract negotiations, contract governance, vendor selection, vendor steering
* Key Account Management, Sales Strategy, SLA Management
* Process management, Process modelling and process consolidation
* Transformation/Migration/Change Management
Technical experiences, tools and methods:
(+) Beginner
(++) first-time user
(+++) experienced user
(++++) Senior / Specialist
(+++++) Master / Expert
Tools Applications, Programming Languages & Databases
XML +++
MySQL ++
Oracle ++
Access +++
Office +++++
Office 365 Admin Console +++++
EA Enterprise Architect +++
Camunda Modeller +++
Visio +++++
MS Projects +++++ 
Sharepoint/Sharepoint Server ++++
BPMN 2.0 ++++
JIRA +++
Clarity +++


01/2019 - 06/2019
Interim Management
GGT Consulting & Projects GmbH (10-50 Mitarbeiter)
Internet und Informationstechnologie
  • Hired 4 new employees
  • Trained new employees
  • Optimized and automated the business processes and wrote working instructions
  • Implement a new recruiting software
  • In cooperation with the IT-technician setup an IAM-Modell (Identity and Access Management model) in Exchange Online (Office365)
  • Contract management: In cooperation with the lawyer company setup new client contracts, new employee contracts
  • Support on Business development and sales activities to expand to product solution portfolio of GGT

07/2019 - 03/2019
Senior Consultant
128 Technology (128T) – SD-WAN (Software Defined WAN) (50-250 Mitarbeiter)
Internet und Informationstechnologie

Sales Strategy in DACH for SD-WAN (Cloud Networking as a Service)                      
* Sales Strategy for 128T
* Competitive analysis about Software Defined Networking provider
* Sales Roadmap

01/2018 - 12/2018
Functional & Technical Consultant / Business Analyst
Deutsche Boerse AG (5000-10.000 Mitarbeiter)
Banken und Finanzdienstleistungen

Functional and Technical Business for Post Go-Live MIFID2 and MIFIR


  • Analysis of Failures (erros and warnings) and solution providing for the OTC trades and transaction reportings of all Deutsche Boerse clients for the reportings to the NCA’s (BAFIN, AMF, FMA, CONSOB… )
  • Consulting and optimization of the target operating model
  • Creating of the changes for the bugfixes (JIRA)
  • Design and optimization of the (IT-service) processes
    • Communication process (communication matrix)
    • IT-service processes (Incident, change, problem, release)
  • Setup and creation of daily and weekly reportings
  • SPOC for the “§62 Sonderprüfung WPHG” from BAFIN (Conducted by KPMG) within Deutsche Boerse incl. management reportings, mitigation actions and design and setup of a weekly reporting from DBAG to BAFIN
Applications, Tools, Environment:
MIFID2, MIFIR, ESMA Articles (14,18, 25, 26…), ITIL, office, JIRA, XML

03/2016 - 12/2017
Program manager
Deutsche Bank Asset Management (>10.000 Mitarbeiter)
Banken und Finanzdienstleistungen

Program for the total program Memento which exist of 2 main projects:

Infrastructure Transition (Insourcing) from IBM to Deutsche Bank

BPO (Business Process Outsourcing – Backoffice Fund Accounting) from Deutsche Bank to BNY Mellon


Program Memento represents 3 sub streams:

  1. Infrastructure move/Insourcing from IBM to Deutsche bank
  2. BPO of the fund accounting from DB to BNY Mellon (General Ledger Data migration)
  3. Replacement and decom of several small business applications


  • Setup of the program structure and governance structure
  • Setup of the PMO (Project management office)
  • Setup of the Meeting structure / Reporting
  • Setup and creation of the service plan for all the service processes in the target operating model (including Incident, Change and Problem)
  • Definition of a technical migration roadmap incl. related infrastructure topics (Re-Architect, Re-Move), Active Directory Onboarding, Application Onboarding, IAM. 
  • Organizing Kick-Offs / Workshops internally and externally
  • Vendor steering of following companies: IBM, IRM, ISR
  • Creating the Project Plan, Working packages, milestones
  • Organizing and preparation and presentation of Steering committee’s
  • Supervision of 3 project leads
  • Creation of Management presentation/decision papers for upper management
Tools/Environment: Clarity (DB), SAP, Voyager(YARDI), ServiceNow, JIRA(DB), EA/Camunda Modeler, BPMN, MS-Projects, Excel, ITIL, Cobit, SharePoint, C/S, Active Directory, Application Onboarding incl. user roles and rights.  ​​​​​​​

03/2015 - 03/2016
Project lead
Deutsche Bank Investment Services GmbH (>10.000 Mitarbeiter)
Banken und Finanzdienstleistungen

Decommissioning PEGA System with 6 applications and its transition to the target platform.

6 Applications which were running on PEGA:

Logistic Facility Tickets, Trade Processing, Swift Message Routing for Corporate Actions and Announcements, Settlement Fails Processing from EE2, Customer Service tickets from all DB German Branches and Targobank, Change Requests from DB/Spardabank/Targobank



  • Creation of Result of analysis to determine the target platform in conjunction with the business area
  • Preparation of Steeco-Presentation / sign-off for proposed options
  • Project Plan, Working packages, milestones
  • Support/Creation of BRD (Business Requirement Document)
  • Analysis with the business area determining the functional specifications
  • Verification of the FSD (Functional Specification Design)
  • Creation / verification of TSD (Technical Specification Document)
  • Creation of infrastructure designs for target solutions and signoff meetings with technology governance (enterprise architects and solutions architects)
  • Creation of Management presentation/decision presentations for the program manager
  • Weekly status reporting to program manager and management
  • Project documentation according gatekeeping process DB IS in Clarity
  • Go Live at 31.08.15 / 16.10.15 / 31.12.2015 / 31.03.2016
  • Rest activities / Post Go Live
Tools/Environment: WFC Pega,  Clarity(DBIS),  Facility Helpdesk (DB), JIRA(DBIS), WebLogic/EE6, EA/Camunda Modeler, BPMN, MS-Projects, Excel, DBRace, Baseline Assessments, ITIL, Cobit

07/2014 - 12/2014
Business Analyst / ITSM Consultant/Projet Manager
Deutsche Bank Investment Services GmbH (>10.000 Mitarbeiter)
Banken und Finanzdienstleistungen

Project 1: Analysis for a financial calculation for the implementation of a production steering application (inhouse)


Project 2: Analysis for an asset and license management system (SmartTrack, Spider and Inhouse) + Implementation of SmartTrack as project manager/business & technical analyst (Day1Audit-Issue)


  • Financial analysis for the implementation of production steering application (project 1)
  • Benchmark analysis for an asset and license management tool

(SmartTrack, Spider and an Inhouse-Solution) (Project 2)

  • Project Plan, Working packages, milestones
  • Creation of BRD (Business Requirement Document)
  • Creation of FSD (Functional Specification Document)
  • Creation of TSD (Technical Specification Document)
  • Implementation approach to deduct the limitations of the current situation.
  • Management presentation
  • Status reporting
  • Project documentation according gatekeeping process DB IS in Clarity
  • Closing Report for Day1Audit-Issue
  • Go Life at 01.12.2014
  • Rest activities / Roadmap and under licensing mitigations
Tools/Environment: WFC Pega, Clarity(DBIS),  Facility Helpdesk (DB), JIRA(DBIS), WebLogic/EE6, EA/Camunda Modeler, BPMN, MS-Projects, Excel, DBRace, Baseline Assessments, ITIL, Cobit ​​​​​​​

08/2013 - 06/2014
Business Analyst / ITSM Consultant
Postbank - Deutsche Bank Integration “ITSM Suite” Bonn / Eschborn (>10.000 Mitarbeiter)
Banken und Finanzdienstleistungen

Migration of the ITSM Suite (Incident, Problem and Change Management) of the Postbank into the ITSM Suite of the Deutsche Bank.

From a technical and functional point of view.

- Concept, Design, Analysis for the Migration of the ITSM Suite of Postbank into the ITSM Suite of Deutsche Bank
- In Scope: Incident, Problem and Change Management module

  • IST Analysis of the Remedy Postbank system – (GUI)
    IST Analysis of the GCM and DBSymphony Deutsche Bank System (GUI)
  • GAP Analysis / Summary for the GUI
  • IST Analysis of the process flow and workflow in the Remedy System
  • IST Analysis of the process flow and workflow in the GCM and DBSymphony system
  • GAP Analysis / Summary for the Processes incident, Problem and Change Management
  • Analysis of the NFR’s (Non-Functional Requirement)
  • Interface Analyses for all Postbank Databases and relationships with the Postbank Remedy System
  • Reporting analysis
  • Creation of Use Cases for Postbank
  • UAT Environment for Postbank and Deutsche Bank
  • Migration concept of all CI-Elements of Postbank into the Deutsche Bank ITSM Suite
  • Creation of the Project Plan, Phase Plan and Milestone plan
  • Creation of working packages
  • Creation of Management Decision presentations for SC (Steering Committee)

Tools/Environment: ARS Remedy, BCM GCM and DBSymphony, Service Now, MS-Office, Visio and Projects, ITIL V3, ITSM Suite

04/2011 - 03/2014
Infrastructure Analyst / Exchange Connectivity
Global Graph Technologies GmbH (< 10 Mitarbeiter)
Internet und Informationstechnologie

Hired rack space in Datacentres (Co-Location) Equinix/InterXion in Frankfurt, Amsterdam and London

Setup of Infrastructure and connectivity towards Stock Exchanges (Deutsche Boerse, Euronext Paris, Euronext AMS.

Design & Build-up client Infrastructure

Managed service of virtualized and dedicated trading systems

05/2013 - 12/2013
Project Manager / Coordinator / Key Account
Liberty Global Operations B.V Amsterdam (>10.000 Mitarbeiter)
Internet und Informationstechnologie

Liberty Global is conducting a network consolidation/standardization Europe wide. In relation to this project LGI upgrades or migrates all network components (SCB-Cards, Switches, Router, Chassis) of their subsidiaries (LGI, UPC, Cablecom)

My task is to coordinate all logistics tasks for all subsidiaries for all end of life parts or devices and bring them to the warehouse of LGI Partner BE Networks



  • Process analysis of the supply chain and GAP analysis as well request management
  • Definition of the project scope
  • Definition of the Decommissioning and Installation process including logistics
  • Vendor management and negotiations with DHL, Fedex, UPS
  • Documentation and management reporting
  • Software selection for automating the logistic process (site tracker)
  • Pilot project SiteTracker on 3 different locations e.g. Paris, Frankfurt and Vienna.


Tools/Environment: MS-Projects, MS Visio, MS-PowerPoint, MS-Excel, SiteTracker

06/2012 - 12/2013
Infrastructure Analyst
Deutsche Bank Investment Services GmbH (>10.000 Mitarbeiter)

Analysis and implementation of Eurex NTA (New Trading Architecture – New interfaces for Eurex trading, market data and clearing)

My responsibilities:

  • Analysis of the IST infrastructure of the DB-IS (IST-analysis) Eurex Trading, Eurex Clearing, Xetra, CCP, ZOS/SNA Connectivity & Report flow
  • Analysis of all Eurex Clearing/Trading, Xetra and CCP circulars/publications
  • Impact analysis (including the related systems (technical & functional) Interfaces like swift, CSD’s, FIX messaging))
  • Creation of functional and non-functional requirements (FR & NFR)
  • Design of a potential Eurex Clearing and Xetra Infrastructure based on the Eurex NTA blueprint
  • Creation of the infrastructure designs in Visio
  • Management decision presentations


Budget: none

Span of control: none

Tools/Environment: MS Projects, MS Visio, PowerPoint, Excel, Eurex, Xetra, CCP, Eurex Clearing, CRE Common Report Engine


11/2012 - 04/2013
IT Infrastructure Project Manager
BE Networks N.V Brussels / FMGC (>10.000 Mitarbeiter)
Konsumgüter und Handel

Project planning and coordination of hardware decommissioning in 29 countries at 101 sites and 300 devices



  • Definition of the project scope and non-scope
  • Definition of the project plan, planning phase, kick off with the stakeholders, rollout / decommissioning of the corresponding hardware
  • Defining the processes (general process, decom-process, Incident management process, documentation and acceptance/handover process)
  • Datacentre onsite site survey’s
  • Coordination of the decommissioning process, logistics of the hardware to the warehouse, wiping process, documentation & acceptance and handover
  • Management presentations (decision presentations/memo’s)
  • Weekly management reporting (fulfilment degree versus planning)

Incident management & troubleshooting


Budget: € 150.000, --

Span of control: 4 employees

Tools/Environment: MS-Projects, MS Visio, MS-PowerPoint, MS-Excel, MS-SharePoint

09/2009 - 10/2012
Technical Project Manager – Network Infrastructure LAN/WAN
Commerzbank - Dresdner bank, Frankfurt am Main (>10.000 Mitarbeiter)
Banken und Finanzdienstleistungen

Role: Technical Project Manager – Network Infrastructure LAN/WAN Integration Commerzbank Dresdner Bank – General LAN Networking Services
Deputy Team Manager LAN Services (Span of control 20 - 25 project employees)

LAN Refresh in all former Dresdner Bank Locations (+- 700 Branches) within 4 months

My responsibilities as a Project manager within the “LAN Services” team:
- Planning, coordination and preparation of creating “new” Commerzbank LAN networks within all former Dresdner Bank branch offices
- Migration of all old Hardware in 700 Branches by new Cisco devices in cooperation with an external service provider
- Day to day reporting
- Single point of contact for potential incidents
- Troubleshooting and escalation management
- Decommissioning of investment Banking WAN connections
- Coordination with the investment bank departments

Budget: In control of the team lead LAN Workplace
My responsibilities as deputy Team lead:

-Quotation/contracts and judging them from technical and functional point of view and managing the LAN-team

Span of control: up to 25 employees

Achieved results: completion of the projects in time and budget

Provisioning of Commerzbank network within all former Dresdner Bank location and migrating Network wise all workstations, printers, ATM’s, alarms systems, videoconference etc.

My responsibility as a Project manager within “LAN Services” team:
- Single point of contact for all rollout teams for the migration of all former Dresdner Bank end-devices
- Design and setup of an automated LAN port order systems
- Coordination of the development work of the LAN port order system
- Creation of an standardized LAN port order sheet, deployment and instruction for all Germany wide employees
- Creation of all incident, problem, request and escalation management processes in arrangement with the rollout teams who were managed and staffed by external consulting companies
- Management reporting and management meetings as representative for LAN network services


Single Port Rollout – Migration of Dual LAN Port Strategy on 1 LAN Port Strategy by use of Port Replicator within the VOIP Phone (Siemens Openstage 40) – Germany wide 32.000 workplaces are migrated. Until Q4 2012


My responsibility; Senior project manager

  • Analysis of business requirements
  • Project scope definition & milestone definition
  • Design of the technical project plan in coordination with engineering and related service provider
  • Creating the Network Design for the different branches in arrangement with network engineering
  • Project planning (MS-Projects)
  • Project kick-off presentation with all internal and external stakeholders
  • Project team definition including role definition (span of control 20 persons)
  • Setup of the rollout plan and rollout tools
  • Setup of management information system
  • Day to day tracking and monitoring on achieved projects results if necessary, make corrections or improvements
  • Project controlling (cost estimation, resource planning, milestone definition)
  • Management reporting (status reporting, achievements, milestones)
  • Management decision presentations (different options, pros & cons and recommendation – Risk management and risk mitigation)
  • Design, setup and implementation of all incident management, problem Management and request management processes in coordination with all parallel projects as well with the LOB (line of business)
  • External provider coordination (coordination and negotiation with all external related providers)
  • Close cooperation with the WAN-Team responsible for the WAN-rollout – synchronizing the project plans, creating synergies, evaluation of implementing Site-tracker (Project Rollout Tool) for German-wide WAN-rollout.
  • Handover to the LOB (line of business)

LAN, WAN, Cisco, Network Infrastructure Design, ITILV03, Visio, Excel, PowerPoint, Projects, Reuters,

06/2006 - 08/2009
Change Management – Connection Manager / Agent / project coordinator and Technical Key Account Manager
Deutsche Börse Systems (5000-10.000 Mitarbeiter)
Banken und Finanzdienstleistungen

Technical Key Account Management / Consultant
Interface between business and the IT as well the liaison between the Deutsche Boerse clients and the Deutsche Boerse (Eurex, Xetra, Clearing)

My responsibility

  • Technical key account management Single Point of Contact (SPOC) for the leading European investment banks, market makers as well HFT traders
  • Consulting on new topics, technical and functional roadmaps, technical setup (best practice)
  • Training of new employees in ITSM areas (incident, problem and change management)
  • Onboarding processes of new Deutsche Boerse clients from member application up to technical connectivity

Project “SCOACH” 09/07 – 12/07 Rel. in April 08 (XETRA2)
New host environment for all electronic traded structured products (certificates and warrants)

My responsibility
Project Coordinator

Support and coordination of the implementation of trading platform “Scoach”

  • Client’s (consulting, roadmaps, technical setup exchange connectivity & market links)
  • Internal (project coordination, client readiness, status meetings, reporting)


Project “Eurex Enhanced Broadcast Feed (EBS) – Rel. in Dec 07
05/07 – 12/07

Implementation of the new Eurex unnetted market data feed

My responsibility
Project Coordinator

Support and coordination of the Implementation of new market data feed for Eurex.

  • Client’s (consulting, roadmaps, technical setup exchange connectivity & market links)
  • Internal (project coordination, client readiness, status meetings, reporting)

Project “SAP 2007 Optimization”

Optimization of SAP system for ITSM related modules for:
and the integration of those into SAP

My responsibilities:
Organizing and hosting the workshops and brainstorm session with the stakeholders
Creation of the NFR’s (non-functional requirements)

Project “XETRA 8.0 2 Mbp/s implementation” 12/06 – 04/07

Bandwidth upgrade of line connections between the German Stock Exchange and Banking clients.

My responsibility:
Single point of contact for all Xetra clients for the network upgrade from 256K to 2Mbp/s

SAP-CRM/BW, Notes, Eurex, Xetra, CCP, ITIL, MS-Office, Open Space,


Verfügbar in den Ländern Deutschland, Österreich und Schweiz

Sonstige Angaben

Ich verfüge über eine Haftpflichtversicherung



Profilbild von Alfons Geelhoed Projektleiter IT Infrastruktur Netzwerk LAN WAN SDN SD-WAN Banking & Finance & Investment Banking aus Frankfurt Projektleiter IT Infrastruktur Netzwerk LAN WAN SDN SD-WAN Banking & Finance & Investment Banking