Profilbild von Robert Rodriguez Senior Lead IT Infrastructure IT Operations Program Project Manager aus Eberstadt

Robert Rodriguez

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Letztes Update: 06.09.2022

Senior Lead IT Infrastructure IT Operations Program Project Manager

Abschluss: Quality Management, ITIL Foundations, PMI PMP
Stunden-/Tagessatz: anzeigen
Sprachkenntnisse: deutsch (Grundkenntnisse) | englisch (Muttersprache)

Dateianlagen

CV_2021_02_22.docx

Skills

Large International Migrations, Global PMO, Project Management, Program Management, Microsoft Project, ITIL, PMP, Communication, Collaboration, Microsoft Azure Cloud, Virtualisation, Microsoft Exchange, Windows 10, Charters, Scope, Financial Forecasting spreadsheets, Windows OS, Active Directory, Office, SharePoint, Visio, Cybersecurity, IT Infrastructure, IT Operations, Windows Servers, Networks, Telecommunications, Data Centers, Disaster Recovery, Consulting, Service Delivery, Training, Coaching, Vendor Management, Stakeholder Management, Presentations, IT Roadmaps, IT Strategy, Sales, Pre Project Planning, Financial Reviews, IT Contracts, Negotiations, Mentoring, Project Templates, Project Governance, Change Management, Server Consolidations, Risk Assessment and Mitigation, Driving Complex IT Projects and Initiatives.

Projekthistorie

04/2021 - bis jetzt
Senior IT Manager
Dploy (Internet und Informationstechnologie, 250-500 Mitarbeiter)

Manage infrastructure initiatives throughout IT Operations (SAP Migrations, Servers, Network, Cybersecurity, SLA  / MSA and RFP reviews.

03/2021 - 05/2021
Senior IT Project Manager
Ncons Limited UK (Internet und Informationstechnologie, 10-50 Mitarbeiter)

Transition between Daimler and Infosys, helped to coordinate transition related activities.

10/2015 - 06/2019
Lead Technical Project Manager
Dignity Health (Pharma und Medizintechnik, >10.000 Mitarbeiter)

Dignity Health - Phoenix, Arizona

* Provided leadership and direction to a team of project resources within a
hospital PMO environment completing complex, cybersecurity, infrastructure,
software, database and deployment initiatives.
* Main point of contact, managed communication to key business leaders,
managers, vendors and stakeholders regarding financial reporting, status
updates, resources and strategy.
* Held financial responsibility for ~$8M-10M projects.
* Led proactive high-risk cybersecurity initiatives reducing threats of
potential cyber-attacks, while ensuring audit compliance.
* Directed the build, test and deployment of the first Microsoft Azure Cloud
infrastructure in the hospital environment.
* Organized the first simulated local DR event by failing over of physical
production servers to the Cloud and brought back to a new colocation
successfully.
* Led a $3.2M year over year server and network room refresh project.
* Implemented new virtual server infrastructure at 24 hospital locations,
decommissioning 80% of the physical servers, reducing licensing costs, and
adding full redundancy, resulting in an estimated $20M cost savings.
* As a continuous improvement effort implemented key IT delivery metrics and
updated processes for the technical and project teams, accelerating server
refresh migrations by 250% and forecasted an improved project end date.

01/2013 - 09/2015
Senior IT Project Manager Consultant
Honeywell

Honeywell - Tempe, Arizona
* Accomplished a $5M RFP to host and support Honeywell's Data Transport
circuits and MES in Latin America.
* Partnered with procurement, legal and leadership to organize RFP proposals,
responses, bidding conferences and vendor selections.
* Managed the new vendor onboarding and scorecards ensuring compliance to
contract/MSA prior to handing off to Operations.
* Completed a Global Event Conferencing RFP, awarded to new vendor, negotiated
lower price rates and better SLA's resulting in a 37% / $740,000 reduction
to a $2M annual spend.
* Saved $1.5M by replacing Cisco IronPort appliances by transitioning to
Microsoft Exchange Online Protection in the cloud and decommissioning 27
physical appliances in the datacenter.
* Managed resources in a global PMO, frequently presented to leadership status
and was a main point of contact for any issues.

07/2011 - 12/2012
Senior IT Project Manager Consultant
Wells Fargo Bank

Wells Fargo Bank - Chandler, Arizona
* 18-month contract to advise with infrastructure projects related to Wachovia
Bank merger.
* Increased monthly Windows 7 migrations by 20% by implementing reporting that
showed migrations by number of completed per week at each site which enabled
the project to plan to forecast completion.
* Responsible for analyzing the budget and provided monthly reporting.
* Guided applications teams building out APIs and tracked all issues and
resolutions through RAID spreadsheets to ensure compatibility issues were
tracked and documented.

09/2008 - 06/2011
Managing Partner / IT Director
Stellar One Investments

Stellar One Investments - Mesa, Arizona
* Built a support team and managed all IT infrastructure and software.
* Implemented a data capturing tool to track active deals, which increased
sales by 60%.
* Identified and executed centralized IT data delivery portal enabling
accurate means for investors to analyze data for profitability, ROI and risk
assessment.
* Involved in business acquisitions and negotiations, analyzed data to help
determine risk and profitability.

12/2006 - 08/2008
IT Operations Manager
OneNeck IT Services

OneNeck IT Services - Scottsdale, Arizona
* Managed IT operations and vendor relationships in an operational environment
for a multitude of clients; Procter & Gamble, PepsiCo, Russell Stover
Candies, Sunny Delight Beverages and Targus to name a few.
* Saved $132K a year in hardware leases and reduced server procurement time by
implementing virtual technology.
* 25+ direct reports who supported with Windows and virtualization servers for
our customers.
* Managed vendor relationships and ensured work was completed on time and per
contract.

12/2004 - 11/2006
International Transition Manager
OneNeck IT Services

OneNeck IT Services - Hamburg, Germany
* Managed a multimillion-dollar Procter & Gamble Infrastructure migration to a
new venture capitalist company in the USA and Western Europe.
* Implemented a successful go-live migration from SAP to Microsoft Dynamics
AX, resulting in the largest migration at that time.
* Setup local support managers in multiple customer locations in USA and
Western Europe, hired international staff, trained and managed the resources
remotely.

12/2001 - 11/2004
Desktop Manager
Motorola / On Semiconductor

Motorola / On Semiconductor - Phoenix, Arizona
* Planned and executed Microsoft 2000 projects: Windows OS, Office, Project
and print server.
* Implemented a two-person remote support team resolving 80% of all incidents
at first-call resolution, superseding service-level agreements by 15%.
* Managed an email migration from Netscape Mail to Exchange for 800 domestic
and 1,500 global users.
* Trained Chinese local support technicians and remotely managed desktop and
email deployments in China.
* Managed a technical team who built application images and scripts for
updates and pushed out remotely.

10/1999 - 11/2001
Desktop Technician
Motorola / On Semiconductor

Motorola / On Semiconductor - Phoenix, Arizona
* Delivered fourth-level "last resort" technical support to desktop staff,
developing and presenting technical training.
* Responsible for creating, updating and pushing out all desktop and laptop
images.
* Provided frontline desktop services to local end users and executives.

Reisebereitschaft

Weltweit verfügbar
Available to travel internationally, experienced working remotely or can be onsite.
Profilbild von Robert Rodriguez Senior Lead IT Infrastructure IT Operations Program Project Manager aus Eberstadt Senior Lead IT Infrastructure IT Operations Program Project Manager
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