Unified Communications Engineer

10 Years of experience with Unified Communication Systems (Cisco Call Manager und Siemens/Unify OpenscapeVoice)
Core area: Call Center Design and Administration

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Cisco Unified Communication Services (Concept/Implementation/Integration/Administration/Troubleshooting)
- Cisco Unified Communications Manager 11.5 - Cisco Unified Contact Center Express
- Cisco Finesse Client
- Cisco Unity Connect
- Cisco IM&P
- Cisco Attendant Console
- Cisco UBE
- Cisco VG
- Cisco Expressway Core
- Cisco Expressway Edge (MRA)
- Cisco Jabber
- Cisco Endpoints: 7821/7841/7925/8831/8845/8851/DX70/DX80
- SIP Trunks
- ISDN BRI/PRI connections
   
Cisco Telepresence Services (Concept/Implementation/Integration/Administration/Troubleshooting)
- Cisco VCS
- Cisco TMS
- Cisco Telepresence Endpoints: SX10/SX20/EX60/EX90/MX300/MX700/Spark Room/Spark Room Kit/Spark Board
- Cisco MCU
- Cisco WebEx

Cisco Routing and Switching (CCNA Level)

Unify OpenScape Voice (Concept/Integration/Administration/Troubleshooting)
- Unify OpenScape Voice
- Unify OpenScape Contact Center Enterprise
- Unify OpenScape Xpressions
- Unify OpenScape DLS

Provisioning Tools
  - Kurmi, ANDTek

Virtualisation Systems
  - VMWare ESXi

Operating Systems
  - Windows, Linux (LPIC-1/LPIC-2)
 
Programming languages
  - HTML
- PHP
- Java Script
- Bash scripting
- Python

Other skills

- MS SQL / MySQL DB administration
- AD and LDAP integrations