Senior UX Researcher
StepStone
(Internet und Informationstechnologie, 1000-5000 Mitarbeiter)
Skills
Qualitativer Research:
Weiteres:
Tools:
- Tiefeninterviews
- Beobachtungsstudien
- Gruppenworkshops
- UX Testing
- User-Journeys (User Journey mapping)
- Status Quo Analysen
Weiteres:
- Research Operations (Planung von Studien, Rekrutierung von Usern, Team Update, ...)
- Agiles Arbeiten (Scrum)
- Zusammenarbeit mit unterschiedlichen Stakeholdern
- strukturierte, souveräne und eigenverantwortliche Arbeitsweise
Tools:
- Miro
- Jira
- Confluence
- Userzoom
Projekthistorie
03/2022
-
10/2022
08/2021
-
01/2022
Lead User Researcher (Freelance)
Forever Day One
We support companies in their digital transformation.
How I work and what I do:
* Part of an agile product team
* Planning and organizing research
* Conducting user tests and interviews
How I work and what I do:
* Part of an agile product team
* Planning and organizing research
* Conducting user tests and interviews
07/2020
-
01/2022
Employee Researcher (Freelance)
As part of the transformation team, I explore the needs of employees
regarding the future working environment in their head offices in Dortmund and
Hamburg.
regarding the future working environment in their head offices in Dortmund and
Hamburg.
11/2019
-
01/2022
Conversational User Research (Freelance)
Deutsche Telekom
For a basic research on dialogue behaviour when interacting with language
systems I managed the research process, conceptualized the study
design, conducted in-depth interviews, generated insights and presented
recommendations for action to stakeholders. In addition,
a market analysis was prepared.
systems I managed the research process, conceptualized the study
design, conducted in-depth interviews, generated insights and presented
recommendations for action to stakeholders. In addition,
a market analysis was prepared.
08/2018
-
01/2022
UX Research (Freelance)
Volkswagen AG
As part of the UX Research team, we were evaluating user interactions with
the lates electronic car technologies and next-gen infotainment systems
through mostly quantitative methods as user testing, structured interviews, VR
Workshops and observation.
the lates electronic car technologies and next-gen infotainment systems
through mostly quantitative methods as user testing, structured interviews, VR
Workshops and observation.
10/2021
-
01/2022
User Experience Researcher
BOSCH.IO
(Internet und Informationstechnologie, 250-500 Mitarbeiter)
As part of a 4-person UX team developing a new B2B platform for the automotive industry, we explore business-relevant requirements and initial customer perspectives along the discovery phase, which form the basis for an initial prototype.
01/2021
-
08/2021
Lead User Researcher - Tribe (Freelance)
As part of an agile team for private and company health insurance, we develop
new standards for a holistic user experience when advising and purchasing
health insurance.
By using generative and evaluative research we discover future product
opportunities and build a deeper understanding of our consumers and
insurance intermediaries.
Beside conducting hands-on research, I am part of the mentoring team for
more junior researchers within the Research Chapter.
new standards for a holistic user experience when advising and purchasing
health insurance.
By using generative and evaluative research we discover future product
opportunities and build a deeper understanding of our consumers and
insurance intermediaries.
Beside conducting hands-on research, I am part of the mentoring team for
more junior researchers within the Research Chapter.
04/2020
-
06/2020
User Experience Researcher (Freelance)
LichtBlick SE
Supporting the (remote) UX Team in the area of UX Research in tasks such
as:
the design and planning of the research concept, participant recruitment and
service provider communication, conducting and analysing usability tests as
well as concept evaluations of the new website LichtBlick.de
as:
the design and planning of the research concept, participant recruitment and
service provider communication, conducting and analysing usability tests as
well as concept evaluations of the new website LichtBlick.de
06/2019
-
09/2019
User Researcher (Freelance)
SIGNAL IDUNA Gruppe
In collaboration with an agile, cross-functional team, I have created user
journeys, organized and conducted interviews with insurance customers and
insurance agents, shared keyfindings and results in constant exchange with
the team of product owners, developers, Business and UX designers.
journeys, organized and conducted interviews with insurance customers and
insurance agents, shared keyfindings and results in constant exchange with
the team of product owners, developers, Business and UX designers.
01/2019
-
04/2019
User Researcher (Freelance)
DB
For a usability test of the DB service number I was responsible for the
management of research service providers, the conception, coordination and
implementation of the usability tests as well as interviews and presented the
results and design recommendations to the project managers.
management of research service providers, the conception, coordination and
implementation of the usability tests as well as interviews and presented the
results and design recommendations to the project managers.
01/2016
-
08/2018
Service-Designer (Freelance)
why do birds
For the redesign of the DB service number, I prepared an extensive as-is
and painpoint analysis of the existing (old) DB service number, visualized
the findings, conducted stakeholder, employee and customer interviews,
accompanied co-creation workshops and developed understandable and
customeroriented structures and texts for a better navigation and usability of
the new telephone portal.
and painpoint analysis of the existing (old) DB service number, visualized
the findings, conducted stakeholder, employee and customer interviews,
accompanied co-creation workshops and developed understandable and
customeroriented structures and texts for a better navigation and usability of
the new telephone portal.
10/2015
-
08/2017
Designer (Freelance)
MetaDesign
Freelance designer in the Corporate Design and Branding department for
companies like Commerzbank, Hella Industries, Audi und Siemens.
companies like Commerzbank, Hella Industries, Audi und Siemens.
Reisebereitschaft
Weltweit verfügbar
Full remote oder nach Absprache bereit auch vor Ort zu arbeiten (zzgl. Reisekosten)
