* Assist Level 1 Support in resolving issues, or resolve them with customers directly,
* Employing expertise in SAN, ISCI, FC, Linux, Windows, HP-UX, MPIO, SNMP, RHEL vSphere,
HyperV, XEN, KVM and others.
* The product is a storage cluster on Software Level, based on RHEL, most oftenly used to
provide the underlying storage of vSphere/HyperV
* Manage customer environments (migrating VM's, updating the whole stack) if the customer has
a proactive care contract